Residential Program Specialist III - Lead Staff

Summary

Residential Program Specialist III (Lead Staff)

In collaboration with the Program Manager, the Residential Program Specialist III (Lead Staff) is responsible for the operational and on-call support of 24-hour residential homes. The RPS III is scheduled for 30-32 hours direct care per week, 8-10 hours per week in the office, and 36 hours on-call. In addition to providing essential support to the people we support and the operation, the RPS III position is designed to be a mentorship for employees interested in promotion. Premium Pay hours on the weekends paid at up to $30/hr!

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

· High School Diploma or General Education Degree (GED);

· At least 3 months of direct support or supervisory experience

· Basic computer literacy

· Ability to operate a computer keyboard, i.e. type without looking at the keyboard

Certificates, Licenses, Registrations

· Must be able to pass DHS background check

· Must be a licensed driver, and eligible per insurance driver standards (Over 21 years of age, 5 years driving experience, and no more than 3 infractions in the last 3 years)

ESSENTIAL DUTIES and RESPONSIBILITIES This job description is not intended to be all-inclusive.

Leadership:

· Demonstrate and model a calm, non-reactive demeanor in crisis situations

· Demonstrate and model the process of independent decision making

· Model expected workplace conduct and job task proficiency

· Demonstrate, model, and participate in providing independence and integration for the people we support

· Train and mentor new employees in conjunction with management and Associate Director of Training

Household Operation:

· Plan weekly menu and grocery list, checking supplies on hand prior to submission.

· Maintain contemporary knowledge of medication stores; reorder medications and/or treatments from pharmacy and/or arrange purchase of PRN stock.

· Review all financial log documentation/receipts weekly. If assigned, manage the entire process, including budgeting, banking, receipt and bank reconciliation, and cash ledger(s).

· Prepare consult visit forms on Therap; schedule routine medical, dental, eye, mental health, and specialist visits.

Quality Assurance:

· Evaluate all appointment/consultation reports. Update or facilitate update to include all necessary documentation and follow up.

· Send a monthly total of away-from-home days to the Director of Residential Programs.

· Post staff meeting minutes after the conclusion of each meeting.

· Conduct monthly safety walk through reviews; submit online. Follow up with maintenance requests when indicated. Report urgent concerns directly to management and/or the Director of Residential Programs.

On-Call:

· Respond to calls within 15 minutes and remain within 30 minutes of worksite while on-call

· Arrange coverage, or cover open shifts during assigned hours; must be available to work for the duration of assigned hours

· Submit a list of schedule changes to management at the conclusion of on-call rotation

SUPERVISORY RESPONSIBILITIES

· None. This RPS III is responsible for leadership, training, and role modeling.

PHYSICAL DEMANDS

· Ability to maintain OIS certification

· Ability to maintain First Aid/CPR

· Occasionally lift up to 50 pounds

· Manual dexterity for operating office equipment

· Ability to apply, and maintain physical restraints for extended periods of time

WORK ENVIRONMENT

· Primarily indoor work environment, can be quite loud, with frequent interruptions

· Shift coverage and/or behavioral support required on evenings, weekend, and overnight. Mandatory overtime assignments may be required, at any Work Unlimited home, if directed.

· Occasional or frequent exposure to verbal and physical attacks

· Occasional to frequent exposure to outdoor weather conditions, dependent upon season and activity preferences of people served

· Occasional or frequent exposure to bodily fluids

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance
• And more!

Job Description

Residential Program Specialist III (Lead Staff)

In collaboration with the Program Manager, the Residential Program Specialist III (Lead Staff) is responsible for the operational and on-call support of 24-hour residential homes. The RPS III is scheduled for 30-32 hours direct care per week, 8-10 hours per week in the office, and 36 hours on-call. In addition to providing essential support to the people we support and the operation, the RPS III position is designed to be a mentorship for employees interested in promotion. Premium Pay hours on the weekends paid at up to $30/hr!

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience

· High School Diploma or General Education Degree (GED);

· At least 3 months of direct support or supervisory experience

· Basic computer literacy

· Ability to operate a computer keyboard, i.e. type without looking at the keyboard

Certificates, Licenses, Registrations

· Must be able to pass DHS background check

· Must be a licensed driver, and eligible per insurance driver standards (Over 21 years of age, 5 years driving experience, and no more than 3 infractions in the last 3 years)

ESSENTIAL DUTIES and RESPONSIBILITIES This job description is not intended to be all-inclusive.

Leadership:

· Demonstrate and model a calm, non-reactive demeanor in crisis situations

· Demonstrate and model the process of independent decision making

· Model expected workplace conduct and job task proficiency

· Demonstrate, model, and participate in providing independence and integration for the people we support

· Train and mentor new employees in conjunction with management and Associate Director of Training

Household Operation:

· Plan weekly menu and grocery list, checking supplies on hand prior to submission.

· Maintain contemporary knowledge of medication stores; reorder medications and/or treatments from pharmacy and/or arrange purchase of PRN stock.

· Review all financial log documentation/receipts weekly. If assigned, manage the entire process, including budgeting, banking, receipt and bank reconciliation, and cash ledger(s).

· Prepare consult visit forms on Therap; schedule routine medical, dental, eye, mental health, and specialist visits.

Quality Assurance:

· Evaluate all appointment/consultation reports. Update or facilitate update to include all necessary documentation and follow up.

· Send a monthly total of away-from-home days to the Director of Residential Programs.

· Post staff meeting minutes after the conclusion of each meeting.

· Conduct monthly safety walk through reviews; submit online. Follow up with maintenance requests when indicated. Report urgent concerns directly to management and/or the Director of Residential Programs.

On-Call:

· Respond to calls within 15 minutes and remain within 30 minutes of worksite while on-call

· Arrange coverage, or cover open shifts during assigned hours; must be available to work for the duration of assigned hours

· Submit a list of schedule changes to management at the conclusion of on-call rotation

SUPERVISORY RESPONSIBILITIES

· None. This RPS III is responsible for leadership, training, and role modeling.

PHYSICAL DEMANDS

· Ability to maintain OIS certification

· Ability to maintain First Aid/CPR

· Occasionally lift up to 50 pounds

· Manual dexterity for operating office equipment

· Ability to apply, and maintain physical restraints for extended periods of time

WORK ENVIRONMENT

· Primarily indoor work environment, can be quite loud, with frequent interruptions

· Shift coverage and/or behavioral support required on evenings, weekend, and overnight. Mandatory overtime assignments may be required, at any Work Unlimited home, if directed.

· Occasional or frequent exposure to verbal and physical attacks

· Occasional to frequent exposure to outdoor weather conditions, dependent upon season and activity preferences of people served

· Occasional or frequent exposure to bodily fluids

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance
• And more!