Government Careers
  • Passenger Experience Lead - Gate & Service

  • allianceground
  • Fort Myers, Florida 33916 United States View Map

Summary

Alliance Ground International (AGI) is hiring a Passenger Service Supervisor in Fort Myers to oversee Passenger Service Agents and Leads on shift, assign duties, and resolve escalated customer concerns while upholding safety and airline procedures.The role emphasizes delivering first-class service at the ticket counter and gates, training new hires, and ensuring accurate ticketing, baggage handling, and coordination with ground teams to support on-time departures.#J-18808-Ljbffr

Job Description

Alliance Ground International (AGI) is hiring a Passenger Service Supervisor in Fort Myers to oversee Passenger Service Agents and Leads on shift, assign duties, and resolve escalated customer concerns while upholding safety and airline procedures.The role emphasizes delivering first-class service at the ticket counter and gates, training new hires, and ensuring accurate ticketing, baggage handling, and coordination with ground teams to support on-time departures.#J-18808-Ljbffr

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