Business Intelligence Analyst

Summary

Get AI-powered advice on this job and more exclusive features.About TurnoutTurnout Technologies (turnout.co) is a modern consumer advocacy company helping everyday Americans beat the system. We combine expert advocates with our AI agent, Jake, to simplify complex government and financial processes such as Social Security Disability and IRS tax debt relief. With thousands of clients served and rapidly growing verticals, we are building the category-defining platform for consumer advocacy.Role OverviewWe are looking for a Business Intelligence Analyst to lead the design and implementation of Turnout's core data infrastructure. This person will be responsible for building a scalable data warehouse that integrates with Salesforce, marketing systems, AWS, and internal tools. They will own the company's data strategy from ingestion to insights—helping the executive team make informed, commercial decisions that drive growth and efficiency.The ideal candidate is both technically strong and commercially minded, with experience in consumer or SMB environments where data connects marketing, product, and operations to measurable outcomes.ResponsibilitiesData Warehouse Architecture: Design, implement, and maintain a scalable data warehouse that integrates Salesforce, marketing automation (e.g., HubSpot, Meta, Google Ads), and internal AWS datasets.Integration & Automation: Build reliable data pipelines and APIs for automated data flows between systems.Analytics & Dashboards: Develop dashboards and self-service reporting tools for leadership and cross-functional teams (finance, ops, marketing, product).Data Governance: Define and enforce standards for data accuracy, integrity, and accessibility across departments.Executive Partnership: Partner closely with the executive team to deliver actionable insights that support strategic and financial decisions.KPI Tracking: Develop and monitor key business metrics (acquisition cost, conversion rates, case economics, automation impact, etc.).Performance Analysis: Support commercial and operational initiatives with deep data analysis and modeling.Qualifications3+ years of experience in BI, analytics, or data engineering roles.Master-level SQL proficiency and strong technical ability with modern data tools (dbt, Snowflake, Looker, Tableau, Power BI, or equivalent).Experience with Salesforce, AWS (Redshift, S3, or similar), and marketing attribution systems.Proven track record of building or managing a data warehouse end-to-end.Strong analytical mindset with commercial intuition—able to tie data to business outcomes.Prior experience in consumer tech, SMB services, or fintech preferred.Local to San Diego County and able to collaborate in person at our Solana Beach office.Why Join TurnoutBe part of a mission-driven team helping millions of Americans access justice and financial stability.Partner directly with the executive team on strategic data initiatives.Shape Turnout's data culture and infrastructure from the ground up.Competitive salary, stock options, and benefits package.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionResearch, Analyst, and Information TechnologyTechnology, Information and Internet#J-18808-Ljbffr

Job Description

Get AI-powered advice on this job and more exclusive features.About TurnoutTurnout Technologies (turnout.co) is a modern consumer advocacy company helping everyday Americans beat the system. We combine expert advocates with our AI agent, Jake, to simplify complex government and financial processes such as Social Security Disability and IRS tax debt relief. With thousands of clients served and rapidly growing verticals, we are building the category-defining platform for consumer advocacy.Role OverviewWe are looking for a Business Intelligence Analyst to lead the design and implementation of Turnout's core data infrastructure. This person will be responsible for building a scalable data warehouse that integrates with Salesforce, marketing systems, AWS, and internal tools. They will own the company's data strategy from ingestion to insights—helping the executive team make informed, commercial decisions that drive growth and efficiency.The ideal candidate is both technically strong and commercially minded, with experience in consumer or SMB environments where data connects marketing, product, and operations to measurable outcomes.ResponsibilitiesData Warehouse Architecture: Design, implement, and maintain a scalable data warehouse that integrates Salesforce, marketing automation (e.g., HubSpot, Meta, Google Ads), and internal AWS datasets.Integration & Automation: Build reliable data pipelines and APIs for automated data flows between systems.Analytics & Dashboards: Develop dashboards and self-service reporting tools for leadership and cross-functional teams (finance, ops, marketing, product).Data Governance: Define and enforce standards for data accuracy, integrity, and accessibility across departments.Executive Partnership: Partner closely with the executive team to deliver actionable insights that support strategic and financial decisions.KPI Tracking: Develop and monitor key business metrics (acquisition cost, conversion rates, case economics, automation impact, etc.).Performance Analysis: Support commercial and operational initiatives with deep data analysis and modeling.Qualifications3+ years of experience in BI, analytics, or data engineering roles.Master-level SQL proficiency and strong technical ability with modern data tools (dbt, Snowflake, Looker, Tableau, Power BI, or equivalent).Experience with Salesforce, AWS (Redshift, S3, or similar), and marketing attribution systems.Proven track record of building or managing a data warehouse end-to-end.Strong analytical mindset with commercial intuition—able to tie data to business outcomes.Prior experience in consumer tech, SMB services, or fintech preferred.Local to San Diego County and able to collaborate in person at our Solana Beach office.Why Join TurnoutBe part of a mission-driven team helping millions of Americans access justice and financial stability.Partner directly with the executive team on strategic data initiatives.Shape Turnout's data culture and infrastructure from the ground up.Competitive salary, stock options, and benefits package.Seniority levelMid-Senior levelEmployment typeFull-timeJob functionResearch, Analyst, and Information TechnologyTechnology, Information and Internet#J-18808-Ljbffr