Senior Fraud Investigative Analyst

Summary

Sr Fraud Investigative Analyst conducts meticulous investigation of various potentially fraudulent transactions and develops rules to assist with early fraud detection and prevention. Sr Analyst is responsible for evaluating the circumstances of suspected or confirmed fraud cases and handling them according to established procedures. Develops procedures to enhance fraud detection efforts; assists in calibration of fraud detection software and training of other investigative analysts.ResponsibilitiesConduct ongoing analysis of existing fraud alerts related to deposit accounts (Wires, ACH, Checks, Online Account Takeovers, New Accounts and claims Reg E and Check, etc.)Works with Vendor and recommends enhancements to improve fraud detection and reduce false positivesAnalyzes and makes recommendations to implement new alertsContact clients via phone and/or email to validate transaction activityPerforms transactional and activity-based fraud analysis utilizing various tools and reports to identify potentially fraudulent activities on deposit accountsDraft assessment summaries and other written investigative/intelligence products to support decisions and recommendationsAssist business partners in identifying control deficiencies that resulted in a loss or exposure identified during an investigationDevelop procedures and provide training for new team membersEscalate cases for further investigation and potential recovery to SecurityReviews high risk transactions for potentially fraudulent activityComplete other duties as assignedRequired SkillsWorking knowledge of research methodology of fraud and financial crime activitiesKnowledge of fraud detection, prevention, authentication strategies and techniquesDetailed oriented and the ability to work independentlyStrong interpersonal, analytical and problem-solving skillsExperience working in a fast-paced production-based environment and managing an assigned work queueAbility to effectively communicate with clients to resolve risk and fraud issuesSolid knowledge of state and federal bank compliance procedures and card brand operating guidelines as they relate to fraud investigation and analysesAbility to interpret complex documents such as federal regulations and operating guidelinesAbility to write procedure updates or implement new proceduresProficient with Microsoft Word, Excel, PowerPoint, Outlook and Internet ExplorerExcellent communicator with strong written and verbal communication skillsWillingness to be flexiblePreferred SkillsKnowledge of Verafin, Fiserv banking software, MasterCard connect and DTSKnowledge of the Check clearing and adjustment rulesKnowledge of NACHA Rules and RegulationsKnowledge of Wire related regulations and guidelinesKnowledge of MasterCard rules and regulationsQualifications & Education Requirements4 years of risk management/fraud experience in financial industry or4 year degree with 3 years of related banking experience#J-18808-Ljbffr

Job Description

Sr Fraud Investigative Analyst conducts meticulous investigation of various potentially fraudulent transactions and develops rules to assist with early fraud detection and prevention. Sr Analyst is responsible for evaluating the circumstances of suspected or confirmed fraud cases and handling them according to established procedures. Develops procedures to enhance fraud detection efforts; assists in calibration of fraud detection software and training of other investigative analysts.ResponsibilitiesConduct ongoing analysis of existing fraud alerts related to deposit accounts (Wires, ACH, Checks, Online Account Takeovers, New Accounts and claims Reg E and Check, etc.)Works with Vendor and recommends enhancements to improve fraud detection and reduce false positivesAnalyzes and makes recommendations to implement new alertsContact clients via phone and/or email to validate transaction activityPerforms transactional and activity-based fraud analysis utilizing various tools and reports to identify potentially fraudulent activities on deposit accountsDraft assessment summaries and other written investigative/intelligence products to support decisions and recommendationsAssist business partners in identifying control deficiencies that resulted in a loss or exposure identified during an investigationDevelop procedures and provide training for new team membersEscalate cases for further investigation and potential recovery to SecurityReviews high risk transactions for potentially fraudulent activityComplete other duties as assignedRequired SkillsWorking knowledge of research methodology of fraud and financial crime activitiesKnowledge of fraud detection, prevention, authentication strategies and techniquesDetailed oriented and the ability to work independentlyStrong interpersonal, analytical and problem-solving skillsExperience working in a fast-paced production-based environment and managing an assigned work queueAbility to effectively communicate with clients to resolve risk and fraud issuesSolid knowledge of state and federal bank compliance procedures and card brand operating guidelines as they relate to fraud investigation and analysesAbility to interpret complex documents such as federal regulations and operating guidelinesAbility to write procedure updates or implement new proceduresProficient with Microsoft Word, Excel, PowerPoint, Outlook and Internet ExplorerExcellent communicator with strong written and verbal communication skillsWillingness to be flexiblePreferred SkillsKnowledge of Verafin, Fiserv banking software, MasterCard connect and DTSKnowledge of the Check clearing and adjustment rulesKnowledge of NACHA Rules and RegulationsKnowledge of Wire related regulations and guidelinesKnowledge of MasterCard rules and regulationsQualifications & Education Requirements4 years of risk management/fraud experience in financial industry or4 year degree with 3 years of related banking experience#J-18808-Ljbffr