Summary
Acclaim Technical Services is seeking an Incident Technician in Northern Virginia to provide end-to-end incident response and user support under ITIL processes. You will troubleshoot hardware, software, and network issues, assist with desktop IT equipment deployment, and document actions for audits and continuity.The role requires a TS/SCI with Polygraph and includes shift coverage from 6:00 AM to 2:30 PM with potential flexibility. Local travel between customer sites is expected.#J-18808-Ljbffr
Job Description
Acclaim Technical Services is seeking an Incident Technician in Northern Virginia to provide end-to-end incident response and user support under ITIL processes. You will troubleshoot hardware, software, and network issues, assist with desktop IT equipment deployment, and document actions for audits and continuity.The role requires a TS/SCI with Polygraph and includes shift coverage from 6:00 AM to 2:30 PM with potential flexibility. Local travel between customer sites is expected.#J-18808-Ljbffr
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