Fraud Investigator - Protect Customers, In-Office (3x wk)

Summary

Robinhood is seeking a Fraud Investigator for the Customer Protection Team. The role focuses on handling inbound calls from customers with active fraud alerts and account restrictions, conducting thorough investigations, and determining fraud versus non-fraud using established procedures.This position is based in Lake Mary, FL or Denver, CO with in-person attendance required at least 3 days per week. You will work to identify emerging fraud trends through data analysis, document findings, and#J-18808-Ljbffr

Job Description

Robinhood is seeking a Fraud Investigator for the Customer Protection Team. The role focuses on handling inbound calls from customers with active fraud alerts and account restrictions, conducting thorough investigations, and determining fraud versus non-fraud using established procedures.This position is based in Lake Mary, FL or Denver, CO with in-person attendance required at least 3 days per week. You will work to identify emerging fraud trends through data analysis, document findings, and#J-18808-Ljbffr