Fraud Investigator - Protect Customers & Detect Trends

Summary

Robinhood is seeking a Fraud Investigator for the Customer Protection Team. The role handles inbound calls from customers with active fraud alerts, conducts investigations across ACH, Debit, Crypto, and Wire transfers, and identifies emerging fraud trends through data analysis.The position requires on-site presence in Lake Mary, FL or Denver, CO with at least 3 days/week in person. The team emphasizes high performance, ethical standards, and strong cross-functional collaboration with product,#J-18808-Ljbffr

Job Description

Robinhood is seeking a Fraud Investigator for the Customer Protection Team. The role handles inbound calls from customers with active fraud alerts, conducts investigations across ACH, Debit, Crypto, and Wire transfers, and identifies emerging fraud trends through data analysis.The position requires on-site presence in Lake Mary, FL or Denver, CO with at least 3 days/week in person. The team emphasizes high performance, ethical standards, and strong cross-functional collaboration with product,#J-18808-Ljbffr