Surveillance Systems Technician

Summary

Surveillance Systems Technician

Location: Tulsa, Oklahoma

Job Summary: Our client is looking for a hands-on Surveillance Systems Technician to install, configure, troubleshoot, and maintain commercial and residential surveillance and security systems. This role is ideal for someone with experience in low-voltage installation, video surveillance, security systems, or related fieldwork who is comfortable working with both physical equipment and basic IP networking.

Responsibilities:

• Installation & Field Service
• Install and service IP camera systems, NVRs/DVRs, PoE switches, and related surveillance equipment.
• Run, terminate, label, and test low-voltage cabling.
• Install and mount cameras, equipment, and other security devices.
• Adjust camera positioning, focus, and image quality.
• Perform system testing and verify proper operation after installation.

System Configuration & Troubleshooting

• Configure cameras, NVRs, recording schedules, and user access.
• Troubleshoot camera, recording, connectivity, and system performance issues.
• Perform firmware updates and basic system maintenance.
• Diagnose issues involving bandwidth, connectivity, and network communication.
• Assist with remote access and system connectivity.

Networking:

• Configure and troubleshoot basic IP network settings, including IP addresses, DHCP, DNS, and subnetting.
• Work with switches, PoE, routers, and firewalls as they relate to surveillance systems.
• Identify and resolve network connectivity issues between cameras, recording equipment, and other devices.

Customer Service & Documentation:

• Communicate professionally with customers while working onsite.
• Explain basic system operation and provide user instruction when needed.
• Maintain accurate job notes, equipment information, and configuration documentation.
• Keep tools, equipment, and work areas organized and safe.

Required Qualifications:

• Experience with video surveillance installation, low-voltage systems, security systems, or similar fieldwork.
• Working knowledge of IP networking and TCP/IP.
• Experience working with network equipment such as switches, PoE, routers, and/or firewalls.
• Ability to troubleshoot technical problems independently and methodically.
• Ability to work from ladders and perform physical installation work.
• Valid driver's license and reliable transportation.
• Ability to travel locally and occasionally outside the Tulsa area.

Preferred Qualifications:

• Experience with commercial surveillance systems and VMS platforms.
• Experience with NVRs/DVRs and IP-based camera systems.
• Familiarity with VLANs, subnetting, DHCP, and remote access.
• Experience with access control or other electronic security systems.
• Low-voltage, networking, or manufacturer-specific certifications.

Soft Skills:

• Strong problem-solving and troubleshooting skills.
• Reliable and self-motivated.
• Professional communication and customer-service skills.
• Detail-oriented and organized.
• Comfortable working independently and as part of a team.

Education: No degree required.

Benefits: 10 days PTO, 9 paid holidays, and 401(k). Medical, dental, and vision insurance are not offered.

Job Description

Surveillance Systems Technician

Location: Tulsa, Oklahoma

Job Summary: Our client is looking for a hands-on Surveillance Systems Technician to install, configure, troubleshoot, and maintain commercial and residential surveillance and security systems. This role is ideal for someone with experience in low-voltage installation, video surveillance, security systems, or related fieldwork who is comfortable working with both physical equipment and basic IP networking.

Responsibilities:

• Installation & Field Service
• Install and service IP camera systems, NVRs/DVRs, PoE switches, and related surveillance equipment.
• Run, terminate, label, and test low-voltage cabling.
• Install and mount cameras, equipment, and other security devices.
• Adjust camera positioning, focus, and image quality.
• Perform system testing and verify proper operation after installation.

System Configuration & Troubleshooting

• Configure cameras, NVRs, recording schedules, and user access.
• Troubleshoot camera, recording, connectivity, and system performance issues.
• Perform firmware updates and basic system maintenance.
• Diagnose issues involving bandwidth, connectivity, and network communication.
• Assist with remote access and system connectivity.

Networking:

• Configure and troubleshoot basic IP network settings, including IP addresses, DHCP, DNS, and subnetting.
• Work with switches, PoE, routers, and firewalls as they relate to surveillance systems.
• Identify and resolve network connectivity issues between cameras, recording equipment, and other devices.

Customer Service & Documentation:

• Communicate professionally with customers while working onsite.
• Explain basic system operation and provide user instruction when needed.
• Maintain accurate job notes, equipment information, and configuration documentation.
• Keep tools, equipment, and work areas organized and safe.

Required Qualifications:

• Experience with video surveillance installation, low-voltage systems, security systems, or similar fieldwork.
• Working knowledge of IP networking and TCP/IP.
• Experience working with network equipment such as switches, PoE, routers, and/or firewalls.
• Ability to troubleshoot technical problems independently and methodically.
• Ability to work from ladders and perform physical installation work.
• Valid driver's license and reliable transportation.
• Ability to travel locally and occasionally outside the Tulsa area.

Preferred Qualifications:

• Experience with commercial surveillance systems and VMS platforms.
• Experience with NVRs/DVRs and IP-based camera systems.
• Familiarity with VLANs, subnetting, DHCP, and remote access.
• Experience with access control or other electronic security systems.
• Low-voltage, networking, or manufacturer-specific certifications.

Soft Skills:

• Strong problem-solving and troubleshooting skills.
• Reliable and self-motivated.
• Professional communication and customer-service skills.
• Detail-oriented and organized.
• Comfortable working independently and as part of a team.

Education: No degree required.

Benefits: 10 days PTO, 9 paid holidays, and 401(k). Medical, dental, and vision insurance are not offered.