Government Careers

  • Military Move Care Advocate | Remote Options | Top-tier Service

  • Total Military Management
  • Jacksonville, Florida 32290 United States View Map

Summary

Total Military Management Inc in Jacksonville, FL is seeking a Customer Service Representative to manage the customer service aspects of military moves. You will coordinate dates, agents, and updates, educate members on the process, and drive high satisfaction survey results.You will perform pre-call outreach within 24 hours of shipment booking, relay information to agents, and address ETA updates. The role emphasizes problem solving, documentation, and teamwork in a fast-paced environment.#J-18808-Ljbffr

Job Description

Total Military Management Inc in Jacksonville, FL is seeking a Customer Service Representative to manage the customer service aspects of military moves. You will coordinate dates, agents, and updates, educate members on the process, and drive high satisfaction survey results.You will perform pre-call outreach within 24 hours of shipment booking, relay information to agents, and address ETA updates. The role emphasizes problem solving, documentation, and teamwork in a fast-paced environment.#J-18808-Ljbffr

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