Program Specialist

Summary

Program Specialist- Community Care Hub Data SystemsLinkedInTwitterFacebookGoogleEmailJob Tracking ID : 513059-915549Job Location : Oak Park, ILJob Level : Mid Career (2+ years)Level of Education :Job Type : Full-Time/RegularDate Updated : 09/28/2026Years of Experience : AnyStarting Date : Invalid DateSalary : $46000 USD - $62000 USDJob DescriptionAre you committed to improving the quality of life and maintaining the dignity of older adults and those who care for them? Then, this position might be perfect for you!AgeOptions is recognized nationally as a leader in developing and helping to deliver innovative community-based resources and options to older populations in transition and through our network of community agencies we serve approximately 200,000 people annually.Our offices are conveniently located in downtown Oak Park, Illinois, near the Green Line ‘L' and Metra train station. We offer a welcoming work environment with competitive salaries and a strong benefit package. To learn more about what we do, please visit our website at: AgeOptionsHere's an overview of the role:Our Community Care Hub connects individuals seeking to improve their health and well-being with programs proven to achieve those goals and this role is at the heartbeat of those efforts. The Program Specialist- Data Systems is responsible for managing and coordinating the data systems, digital tools and operation processes that support the Community Care Hub. This position will look after data integration, database administration, contract administration and compliance activities.What are the Specifics (or at least some of them):Data Management and ReportingMaintain the database platform, integrating data from delivery partners, ensuring data integrity and resolving system issuesDesign and develop dashboards, reports and metrics to support the programContract Management and ComplianceUse your strong organizational skills and attention to detail to manage delivery partner contracts and developing tracking systems and tools to monitor complianceTrack and monitor HIPAA compliance and safeguard information and maintain program integrityPartner Support and Relationship ManagementProvide technical support and guidance to delivery and referral partnersTrain new facilitators and partners on program standards and expectationsDigital Systems, Tools and Website AdministrationDesign, update and troubleshoot content on the program's website to ensure accuracy and usabilityCreate, review and maintain digital forms to support data collection and workflow processesThis position may work from the field and having access to reliable transportation daily to travel throughout the greater Chicagoland area (city, suburbs and collar suburbs) is required.Experience and SkillsWho are we Looking for-- Someone with:At least 2 years of experience in data collection and analysis, database management, and website management.At least 2 years of experience in research or program planning in social services as well as developing program evaluation tools.Associate's degree in social sciences, human services, public health, data systems, business admin or related area if no job experienceDemonstrated communication skills, both verbal and written with the ability to convey information clearly to diverse audiences.Strong, demonstrated project management skills and experienceDemonstrated proficiency in the use of Microsoft Office Suite including Word and PowerPoint with advanced Excel skills required. Experience with Power BI, Cumulus, WIX Studio, a plus.Competencies for Success:Proven ability to prioritize tasks, meet deadlines and maintain a high level of detail while considering diverse perspectives.Flexibility to adapt to changing priorities and deadlines.Accountable, Self-starter with a passion for our Mission, Vision and ValuesActively seeks to understand others' perspectives, foster open dialogue, adapts communication style for audiences and is approachable and respectfulExperience working in team environments that value and leverage diverse viewpoints.Capacity to manage multiple tasks simultaneously, effectively working both independently and as part of an inclusive team.Must be willing and able to travel within the greater Chicagoland area (primarily suburban cook county) regularlyAgeOptions is an Equal Opportunity Employer where diversity is celebrated and we are committed to creating an inclusive environment for allIf you don't meet all the qualifications of this role, we encourage you to apply and tell us why you are interested and what you can bring to AgeOptions.Job BenefitsThe starting salary range for this role is $46,000-$62,000 annually; based upon an individuals experience, education and certifications.In addition to your annual salary AgeOptions makes a 5% contribution to your 403(b) whether your contribute or not!!This is a full time role and includes ability to participate in our medical, dental and vision plansWe work in a hybrid environment and this role will have responsibilities in the office and in the field as well as the ability to work remotely regularly.IMPORTANT: APPLICANTS PLEASE READQualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.PLEASE NOTE:Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file, separate from all other records. This information will not be used in consideration for your employment.GenderMaleFemaleI Decline To AnswerEthnicityHispanic or Latino (Persons of Mexican, Puerto Rican, Cuban, South or Central America, or other Spanish culture or origin, regardless of race)White or Caucasian (Not Hispanic or Latino) - Persons having origins in any of the original peoples of Europe, the Middle East or North Africa.Black or African American (Not Hispanic or Latino) - Persons having origins in any of the black racial groups of Africa.(Not Hispanic or Latino) - Persons having origins in any of the original people of North and South America and maintain cultural identification through tribal affiliation or community recognition.Asian (Not Hispanic or Latino) - Persons having origins in the Far East, Southeast Asia or the Indian subcontinent including Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam.Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - Persons having origins in Hawaii, Guam, Samoa or other Pacific Islands.Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five race categories.I DeclineVoluntary Self-Identification of DisabilityForm CC-305 OMB Control Number 1250-0005Page 1 of 1 Expires 04/30/2026Why are you being asked to complete this form?We may be a federal contractor or subcontractor. The law requires us to provide equalemployment opportunity to qualified people with disabilities. We have a goal of having at least 7% ofour workers as people with disabilities. The law says we must measure our progress towards this goal. Todo this, we must ask applicants and employees if they have a disability or have ever had one. People canbecome disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer isconfidential. No one who makes hiring decisions will see it. Your decision to complete the form and youranswer will not harm you in any way. If you want to learn more about the law or this form, visit theU.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website atwww.dol.gov/ofccp.How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major lifeactivities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Blind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or hard of hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeMental health conditions, for example, depression, bipolar disorder, anxiety disorder,schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, legbrace(s) and/or other supportsNervous system condition, for example,migraine headaches, Parkinson's disease, multiplesclerosis (MS)Neurodivergence, for example,attention-deficit/hyperactivity disorder (ADHD), autismspectrum disorder,dyslexia, dyspraxia, other learningdisabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, forexample, tuberculosis, asthma,emphysemaYes, I Have A Disability, Or Have A History/Record Of Having A DisabilityNo, I Don't Have A Disability, Or A History/Record Of Having A DisabilityI don't wish to answerVeteranDisabled veterans;Recently separated veterans;Active duty wartime or campaign badge veterans;Armed Forces service medal veterans.#J-18808-Ljbffr

Job Description

Program Specialist- Community Care Hub Data SystemsLinkedInTwitterFacebookGoogleEmailJob Tracking ID : 513059-915549Job Location : Oak Park, ILJob Level : Mid Career (2+ years)Level of Education :Job Type : Full-Time/RegularDate Updated : 09/28/2026Years of Experience : AnyStarting Date : Invalid DateSalary : $46000 USD - $62000 USDJob DescriptionAre you committed to improving the quality of life and maintaining the dignity of older adults and those who care for them? Then, this position might be perfect for you!AgeOptions is recognized nationally as a leader in developing and helping to deliver innovative community-based resources and options to older populations in transition and through our network of community agencies we serve approximately 200,000 people annually.Our offices are conveniently located in downtown Oak Park, Illinois, near the Green Line ‘L' and Metra train station. We offer a welcoming work environment with competitive salaries and a strong benefit package. To learn more about what we do, please visit our website at: AgeOptionsHere's an overview of the role:Our Community Care Hub connects individuals seeking to improve their health and well-being with programs proven to achieve those goals and this role is at the heartbeat of those efforts. The Program Specialist- Data Systems is responsible for managing and coordinating the data systems, digital tools and operation processes that support the Community Care Hub. This position will look after data integration, database administration, contract administration and compliance activities.What are the Specifics (or at least some of them):Data Management and ReportingMaintain the database platform, integrating data from delivery partners, ensuring data integrity and resolving system issuesDesign and develop dashboards, reports and metrics to support the programContract Management and ComplianceUse your strong organizational skills and attention to detail to manage delivery partner contracts and developing tracking systems and tools to monitor complianceTrack and monitor HIPAA compliance and safeguard information and maintain program integrityPartner Support and Relationship ManagementProvide technical support and guidance to delivery and referral partnersTrain new facilitators and partners on program standards and expectationsDigital Systems, Tools and Website AdministrationDesign, update and troubleshoot content on the program's website to ensure accuracy and usabilityCreate, review and maintain digital forms to support data collection and workflow processesThis position may work from the field and having access to reliable transportation daily to travel throughout the greater Chicagoland area (city, suburbs and collar suburbs) is required.Experience and SkillsWho are we Looking for-- Someone with:At least 2 years of experience in data collection and analysis, database management, and website management.At least 2 years of experience in research or program planning in social services as well as developing program evaluation tools.Associate's degree in social sciences, human services, public health, data systems, business admin or related area if no job experienceDemonstrated communication skills, both verbal and written with the ability to convey information clearly to diverse audiences.Strong, demonstrated project management skills and experienceDemonstrated proficiency in the use of Microsoft Office Suite including Word and PowerPoint with advanced Excel skills required. Experience with Power BI, Cumulus, WIX Studio, a plus.Competencies for Success:Proven ability to prioritize tasks, meet deadlines and maintain a high level of detail while considering diverse perspectives.Flexibility to adapt to changing priorities and deadlines.Accountable, Self-starter with a passion for our Mission, Vision and ValuesActively seeks to understand others' perspectives, foster open dialogue, adapts communication style for audiences and is approachable and respectfulExperience working in team environments that value and leverage diverse viewpoints.Capacity to manage multiple tasks simultaneously, effectively working both independently and as part of an inclusive team.Must be willing and able to travel within the greater Chicagoland area (primarily suburban cook county) regularlyAgeOptions is an Equal Opportunity Employer where diversity is celebrated and we are committed to creating an inclusive environment for allIf you don't meet all the qualifications of this role, we encourage you to apply and tell us why you are interested and what you can bring to AgeOptions.Job BenefitsThe starting salary range for this role is $46,000-$62,000 annually; based upon an individuals experience, education and certifications.In addition to your annual salary AgeOptions makes a 5% contribution to your 403(b) whether your contribute or not!!This is a full time role and includes ability to participate in our medical, dental and vision plansWe work in a hybrid environment and this role will have responsibilities in the office and in the field as well as the ability to work remotely regularly.IMPORTANT: APPLICANTS PLEASE READQualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, marital status, ancestry, physical or mental disability, veteran status or sexual orientation. Solely to help us comply with federal and state Equal Opportunity record keeping, reporting, and other legal requirements, we request that you complete this data information questionnaire.PLEASE NOTE:Refusal to complete this information will not subject any applicant or employee to adverse treatment. The information that you provide will be recorded and maintained in a confidential file, separate from all other records. This information will not be used in consideration for your employment.GenderMaleFemaleI Decline To AnswerEthnicityHispanic or Latino (Persons of Mexican, Puerto Rican, Cuban, South or Central America, or other Spanish culture or origin, regardless of race)White or Caucasian (Not Hispanic or Latino) - Persons having origins in any of the original peoples of Europe, the Middle East or North Africa.Black or African American (Not Hispanic or Latino) - Persons having origins in any of the black racial groups of Africa.(Not Hispanic or Latino) - Persons having origins in any of the original people of North and South America and maintain cultural identification through tribal affiliation or community recognition.Asian (Not Hispanic or Latino) - Persons having origins in the Far East, Southeast Asia or the Indian subcontinent including Cambodia, China, India, Japan, Korea, Malaysia, Pakistan, the Philippine Islands, Thailand and Vietnam.Native Hawaiian or Other Pacific Islander (Not Hispanic or Latino) - Persons having origins in Hawaii, Guam, Samoa or other Pacific Islands.Two or More Races (Not Hispanic or Latino) - All persons who identify with more than one of the above five race categories.I DeclineVoluntary Self-Identification of DisabilityForm CC-305 OMB Control Number 1250-0005Page 1 of 1 Expires 04/30/2026Why are you being asked to complete this form?We may be a federal contractor or subcontractor. The law requires us to provide equalemployment opportunity to qualified people with disabilities. We have a goal of having at least 7% ofour workers as people with disabilities. The law says we must measure our progress towards this goal. Todo this, we must ask applicants and employees if they have a disability or have ever had one. People canbecome disabled, so we need to ask this question at least every five years.Completing this form is voluntary, and we hope that you will choose to do so. Your answer isconfidential. No one who makes hiring decisions will see it. Your decision to complete the form and youranswer will not harm you in any way. If you want to learn more about the law or this form, visit theU.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website atwww.dol.gov/ofccp.How do you know if you have a disability?A disability is a condition that substantially limits one or more of your “major lifeactivities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:Alcohol or other substance use disorder (not currently using drugs illegally)Blind or low visionCancer (past or present)Cardiovascular or heart diseaseCeliac diseaseCerebral palsyDeaf or hard of hearingDiabetesDisfigurement, for example, disfigurement caused by burns, wounds, accidents or congenital disordersEpilepsy or other seizure disorderGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndromeMental health conditions, for example, depression, bipolar disorder, anxiety disorder,schizophrenia, PTSDMissing limbs or partially missing limbsMobility impairment, benefiting from the use of a wheelchair, scooter, walker, legbrace(s) and/or other supportsNervous system condition, for example,migraine headaches, Parkinson's disease, multiplesclerosis (MS)Neurodivergence, for example,attention-deficit/hyperactivity disorder (ADHD), autismspectrum disorder,dyslexia, dyspraxia, other learningdisabilitiesPartial or complete paralysis (any cause)Pulmonary or respiratory conditions, forexample, tuberculosis, asthma,emphysemaYes, I Have A Disability, Or Have A History/Record Of Having A DisabilityNo, I Don't Have A Disability, Or A History/Record Of Having A DisabilityI don't wish to answerVeteranDisabled veterans;Recently separated veterans;Active duty wartime or campaign badge veterans;Armed Forces service medal veterans.#J-18808-Ljbffr