Dispatch Representative

Summary

Auction Direct Transport is one of the fastest growing automotive transport brokerage companies, specializing in the shipping thousands of vehicles all over the United States every month. This position reports directly to the Operations Manager. The culture is everything here, if you are looking for an office family, this is your home. Hours for this role are M-F, 40 hours a week, nights free, with an occasional half Saturday shift. The role is expected to be in the office which allows you to learn new skills and grow with the company. We are currently seeking the right person who will thrive in a fast-paced environment as Auto Transport Dispatcher. If you are a highly motivated and well-organized individual with great communication and phone skills we want to talk with you.

Key Responsibilities:

• Answer inbound calls and place outbound phone calls for updates and questions

• Ensure carrier compliance with Department of Transportation regulations

• Process and dispatch driver’s loads by working in multiple software and dispatch systems

• Build/maintain carrier relations in order to maintain positive reputation as a broker

• Confirm delivery of orders with customers and transporters

• Provide exceptional customer service by providing updated delivery times to the sales team

What we look for in our employees:

• Stay humble, stay hungry

• Respect everyone as family

• Do your best in everything you do

• Care for employees and customers

Now for the fun stuff, what we offer in return:

• Medical, Dental and Vision

• 401k with company match

• Paid vacation and sick time

• 6 Paid Holidays

• Paid training

• Opportunity for growth

• Friendly and fun work environment

• Competitive pay $17-$18/hour

Job Description

Auction Direct Transport is one of the fastest growing automotive transport brokerage companies, specializing in the shipping thousands of vehicles all over the United States every month. This position reports directly to the Operations Manager. The culture is everything here, if you are looking for an office family, this is your home. Hours for this role are M-F, 40 hours a week, nights free, with an occasional half Saturday shift. The role is expected to be in the office which allows you to learn new skills and grow with the company. We are currently seeking the right person who will thrive in a fast-paced environment as Auto Transport Dispatcher. If you are a highly motivated and well-organized individual with great communication and phone skills we want to talk with you.

Key Responsibilities:

• Answer inbound calls and place outbound phone calls for updates and questions

• Ensure carrier compliance with Department of Transportation regulations

• Process and dispatch driver’s loads by working in multiple software and dispatch systems

• Build/maintain carrier relations in order to maintain positive reputation as a broker

• Confirm delivery of orders with customers and transporters

• Provide exceptional customer service by providing updated delivery times to the sales team

What we look for in our employees:

• Stay humble, stay hungry

• Respect everyone as family

• Do your best in everything you do

• Care for employees and customers

Now for the fun stuff, what we offer in return:

• Medical, Dental and Vision

• 401k with company match

• Paid vacation and sick time

• 6 Paid Holidays

• Paid training

• Opportunity for growth

• Friendly and fun work environment

• Competitive pay $17-$18/hour