ID and Common Access Card (CAC) Services

Summary

We are seeking an ID and CAC Services professional to support identification card issuance and DEERS/RAPIDS operations at TJAGLCS. This position serves military members, retirees, eligible civilian employees, and family members while safeguarding identification materials and verifying eligibility under applicable policies.

Responsibilities

• Review source documents, verify eligibility, discuss applicable entitlements, and issue military ID cards and CACs to eligible recipients.
• Issue Government ID cards (DA Form 1602), identification tags, and Geneva Convention cards to eligible personnel.
• Generate DD Form 2842 and/or DD Form 1172 for authentication, validation, and random sampling.
• Register, process, and maintain information in the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Personnel Identification System (RAPIDS).
• Perform Verifying Officer (VO) and Site Security Manager (SSM) duties, including maintaining the RAPIDS user roster, managing authorized system privileges and site information, and verifying required SSM certifications.
• Account for and control CAC-related stock items.
• Perform all duties in accordance with applicable DoD policy, Army regulations, the Certification Practice Statement, the RAPIDS Training Guide, and TJAGLCS local policy.

Minimum qualifications

• High school diploma or GED.
• At least five years of experience in the functional area and customer conflict resolution.
• Ability to brief or instruct large groups on matters within the functional area.
• Knowledge of current policies and policy changes relevant to the work, including changes within the past three years.

Location: U.S. Army Judge Advocate General’s Legal Center and School (TJAGLCS), Charlottesville, VA

Work arrangement: In person

Job Description

We are seeking an ID and CAC Services professional to support identification card issuance and DEERS/RAPIDS operations at TJAGLCS. This position serves military members, retirees, eligible civilian employees, and family members while safeguarding identification materials and verifying eligibility under applicable policies.

Responsibilities

• Review source documents, verify eligibility, discuss applicable entitlements, and issue military ID cards and CACs to eligible recipients.
• Issue Government ID cards (DA Form 1602), identification tags, and Geneva Convention cards to eligible personnel.
• Generate DD Form 2842 and/or DD Form 1172 for authentication, validation, and random sampling.
• Register, process, and maintain information in the Defense Enrollment Eligibility Reporting System (DEERS) and the Real-Time Automated Personnel Identification System (RAPIDS).
• Perform Verifying Officer (VO) and Site Security Manager (SSM) duties, including maintaining the RAPIDS user roster, managing authorized system privileges and site information, and verifying required SSM certifications.
• Account for and control CAC-related stock items.
• Perform all duties in accordance with applicable DoD policy, Army regulations, the Certification Practice Statement, the RAPIDS Training Guide, and TJAGLCS local policy.

Minimum qualifications

• High school diploma or GED.
• At least five years of experience in the functional area and customer conflict resolution.
• Ability to brief or instruct large groups on matters within the functional area.
• Knowledge of current policies and policy changes relevant to the work, including changes within the past three years.

Location: U.S. Army Judge Advocate General’s Legal Center and School (TJAGLCS), Charlottesville, VA

Work arrangement: In person