Passport Program Specialist

Summary

Passport And Visa Program Manager

Serves as the command Passport and Visa Program Manager for military members, civilian employees, and eligible dependents.

Reviews official and diplomatic passport applications to determine compliance with eligibility and documentation requirements.

Resolves complex passport and visa cases involving urgent mission travel, questionable entitlement, or conflicting international requirements.

Interprets governing passport and visa policy from the Department of State, Department of War, and other applicable authorities.

Develops command passport and visa standard operating procedures that support legal and regulatory compliance.

Serves as the primary liaison with the Department of State, foreign embassies, the Office of the Secretary of Defense, and other government agencies.

Monitors changes in foreign travel and visa requirements to identify impacts on command readiness.

Conducts passport and visa training for unit travel coordinators and command personnel.

Evaluates program performance through workload data, processing timelines, and customer-service metrics.

Maintains passport and visa program records in accordance with security and records-management requirements.

Job Description

Passport And Visa Program Manager

Serves as the command Passport and Visa Program Manager for military members, civilian employees, and eligible dependents.

Reviews official and diplomatic passport applications to determine compliance with eligibility and documentation requirements.

Resolves complex passport and visa cases involving urgent mission travel, questionable entitlement, or conflicting international requirements.

Interprets governing passport and visa policy from the Department of State, Department of War, and other applicable authorities.

Develops command passport and visa standard operating procedures that support legal and regulatory compliance.

Serves as the primary liaison with the Department of State, foreign embassies, the Office of the Secretary of Defense, and other government agencies.

Monitors changes in foreign travel and visa requirements to identify impacts on command readiness.

Conducts passport and visa training for unit travel coordinators and command personnel.

Evaluates program performance through workload data, processing timelines, and customer-service metrics.

Maintains passport and visa program records in accordance with security and records-management requirements.