Intelligence Analyst (Remote)

Summary

Our customer is an American financial services and digital payments company based in San Francisco, California. They're working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.We are seeking a highly motivated Intelligence Analyst on a contract basis to help support our customer's business needs. This role is 100% Remote.Intelligence Triage & IntakeServe as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.)Review incoming internal referrals against established program criteria to determine acceptance or rejection, documenting rationale for all triage decisionsProcess external referrals from law enforcement, child safety organizations, and non-governmental agencies by logging, researching, and triaging incoming leadsConduct exposure and account matching across all Client product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.)Utilize open-source intelligence (OSINT) techniques and internal tools to identify and document associations between referred activity and Client customer accountsDetermine and document triage outcomes (e.g., assignment created, no exposure, exposure but covered, exposure but no activity) and update tracking systems accordinglyRoute accepted referrals by creating investigation cases with appropriate tags (patterns, origins, products) and assigning to the correct investigative queuesProcess employee/contractor referrals with appropriate sensitivity handling and restricted queue routingSupport post-SAR law enforcement outreach by collecting SAR-related metadata and escalating to team leads for formal disseminationMaintain accurate records across all intake trackers and assignment logs314b Request ProcessingReceive, track, document, and triage all 314b requests from member institutions, ensuring timely and accurate responsesConduct open source and internal database checks on subjects related to 314b requestsMaintain accurate records and reporting on all 314b request activity, turnaround times, and outcomesSAR Supporting Documentation FulfillmentMonitor and act upon SAR supporting documentation requests from law enforcementTrack and document each request and follow up with law enforcement for any additional inquiriesInteract with internal stakeholders to ensure full compliance with all applicable laws, regulations, and policiesEscalate complex or sensitive matters to the appropriate internal teams as neededSkills2+ years' experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused companyDirect experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environmentExperience processing 314b requests and/or fulfilling law enforcement documentation requestsKnowledge of BSA/AML regulations, risks, and typologiesDemonstrated ability to conduct exposure checks and account matching across multiple platforms and data sourcesProficiency with open-source intelligence (OSINT) research and collections techniquesA strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow across competing prioritiesExcellent attention to detail and organizational skills for tracking high volumes of requests and referralsStrong verbal and written communication skillsComfort working within structured workflows and documenting decisions with clear rationaleEven BetterExperience with SQL and/or Snowflake for conducting exposure and account researchFamiliarity with Clientchain analytics tools (Chainalysis, TRM)Experience with TLOxp, Lexis Nexis or similar investigative databasesRelevant industry certifications (CAMS, CFE, CFCS, CRCM)Prior experience working with FinCEN's 314(b) information-sharing programExperience handling sensitive employee/contractor investigations with appropriate discretionEducationAS/BS Degree and relevant experienceWe offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)BenefitsMedical, Dental, and 401k (no match)An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.#J-18808-Ljbffr

Job Description

Our customer is an American financial services and digital payments company based in San Francisco, California. They're working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.We are seeking a highly motivated Intelligence Analyst on a contract basis to help support our customer's business needs. This role is 100% Remote.Intelligence Triage & IntakeServe as a central intake and triage point for internal and external intelligence referrals submitted via designated channels (internal referral forms, shared inboxes, etc.)Review incoming internal referrals against established program criteria to determine acceptance or rejection, documenting rationale for all triage decisionsProcess external referrals from law enforcement, child safety organizations, and non-governmental agencies by logging, researching, and triaging incoming leadsConduct exposure and account matching across all Client product platforms using available identifiers (names, DOBs, SSNs, Cashtags, email addresses, phone numbers, IP addresses, BTC wallet information, etc.)Utilize open-source intelligence (OSINT) techniques and internal tools to identify and document associations between referred activity and Client customer accountsDetermine and document triage outcomes (e.g., assignment created, no exposure, exposure but covered, exposure but no activity) and update tracking systems accordinglyRoute accepted referrals by creating investigation cases with appropriate tags (patterns, origins, products) and assigning to the correct investigative queuesProcess employee/contractor referrals with appropriate sensitivity handling and restricted queue routingSupport post-SAR law enforcement outreach by collecting SAR-related metadata and escalating to team leads for formal disseminationMaintain accurate records across all intake trackers and assignment logs314b Request ProcessingReceive, track, document, and triage all 314b requests from member institutions, ensuring timely and accurate responsesConduct open source and internal database checks on subjects related to 314b requestsMaintain accurate records and reporting on all 314b request activity, turnaround times, and outcomesSAR Supporting Documentation FulfillmentMonitor and act upon SAR supporting documentation requests from law enforcementTrack and document each request and follow up with law enforcement for any additional inquiriesInteract with internal stakeholders to ensure full compliance with all applicable laws, regulations, and policiesEscalate complex or sensitive matters to the appropriate internal teams as neededSkills2+ years' experience in EDD, transaction monitoring, compliance/AML, or intelligence analysis with a financial institution, law enforcement agency, or a payment-focused companyDirect experience with intelligence triage, case intake, or referral processing in a financial crimes or compliance environmentExperience processing 314b requests and/or fulfilling law enforcement documentation requestsKnowledge of BSA/AML regulations, risks, and typologiesDemonstrated ability to conduct exposure checks and account matching across multiple platforms and data sourcesProficiency with open-source intelligence (OSINT) research and collections techniquesA strong operations mindset with the ability to manage time-sensitive directives and self-manage workflow across competing prioritiesExcellent attention to detail and organizational skills for tracking high volumes of requests and referralsStrong verbal and written communication skillsComfort working within structured workflows and documenting decisions with clear rationaleEven BetterExperience with SQL and/or Snowflake for conducting exposure and account researchFamiliarity with Clientchain analytics tools (Chainalysis, TRM)Experience with TLOxp, Lexis Nexis or similar investigative databasesRelevant industry certifications (CAMS, CFE, CFCS, CRCM)Prior experience working with FinCEN's 314(b) information-sharing programExperience handling sensitive employee/contractor investigations with appropriate discretionEducationAS/BS Degree and relevant experienceWe offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)BenefitsMedical, Dental, and 401k (no match)An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.#J-18808-Ljbffr