Summary
Librarian III – Community Engagement, Outreach & Access Services
Department Head
New Rochelle Public Library | New Rochelle, NY
The New Rochelle Public Library (NRPL) is seeking an innovative, collaborative, and community-centered library leader to serve as our Librarian III – Community Engagement, Outreach & Access Services.
This newly envisioned department-head position will play a key role in shaping how NRPL connects with and serves the New Rochelle community—both inside and beyond the Library's walls. The Librarian III will lead a comprehensive approach to community engagement, outreach, circulation and patron access, library membership growth, community partnerships, and the future expansion of neighborhood-based library services .
We are looking for a leader who sees community engagement as more than attending events. At NRPL, engagement begins with introducing residents to the Library, continues through their experience accessing our spaces, collections, programs, technology, and services, and extends into the relationships we build throughout the community.
About the Library
New Rochelle Public Library (NRPL) serves a dynamic, diverse, and rapidly growing community of more than 80,000 residents in Westchester County, NY. The system includes the Main Library and the Huguenot Children's Library, the only free-standing children's library in Westchester County.
NRPL is deeply engaged in community-centered service, outreach, and long-term planning, with a strong focus on expanding access and creating meaningful connections throughout the community. With significant capital investment underway and opportunities to reimagine how library services reach residents across the city, this is an exciting time to join NRPL and help shape the future of public library service.
New Rochelle offers excellent schools, waterfront access, vibrant neighborhoods, and easy rail access to New York City—making this an exciting opportunity for a librarian who is passionate about community engagement, access, and creating responsive library services for all ages.
What You'll Do
Reporting to the Assistant Director – Library Services, Learning & Engagement, the Librarian III will provide strategic leadership for the Community Engagement & Access Services Department and will:
- Develop and lead NRPL's community engagement and outreach strategy.
- Provide strategic oversight of Circulation and patron access services.
- Develop initiatives to increase library awareness, membership, participation, and equitable access.
- Lead and coordinate outreach efforts, including community events, Pre K-12 school visits, resource fairs, summer camps, library card drives, pop-up libraries, senior outreach, and neighborhood engagement with significant assistance from Youth and Adult Services teams
- Develop and maintain strategic partnerships with schools, government agencies, nonprofits, businesses, cultural institutions, community organizations, and other partners.
- Identify barriers to library access and recommend innovative approaches to reaching infrequent library users and underserved populations.
- Strengthen the patron experience through improved registration, onboarding, navigation, customer service, and access practices.
- Develop departmental goals, work plans, policies, performance measures, and budgets.
- Use data to assess library card growth, outreach participation, circulation trends, geographic reach, patron satisfaction, service equity, and overall community engagement.
- Recruit, coach, mentor, evaluate, and develop staff while fostering a culture of collaboration, accountability, innovation, and exceptional public service.
- Collaborate extensively with Adult Services, Youth Services, Circulation, Technical Services, Marketing, Facilities, Security, Administration and Leadership.
Help Us Imagine What Comes Next
This position will also help NRPL explore how library services can reach residents beyond our existing locations.
Under the guidance of the Assistant Director, the Librarian III will lead planning for potential satellite library locations, neighborhood service hubs, pop-up libraries, and future mobile library services , including assessing community needs, researching service models, developing feasibility studies, and recommending sustainable approaches to future expansion. Work to develop an Outreach Strategy for both our Adult and Youth Services Departments.
Required Qualifications
- MLS/MLIS from an ALA-accredited institution.
- New York State Public Librarian Professional Certificate.
- Four years of progressively responsible public library experience.
- Experience leading community engagement or public service operations.
- Demonstrated success managing cross-functional teams.
- Strong public speaking and partnership-development skills.
- Experience with budgeting, strategic planning, and organizational leadership.
Preferred Qualifications
Experience in one or more of the following areas is highly desirable:
- Two years of supervisory experience.
- Circulation or Access Services leadership.
- Community outreach.
- Community partnership development.
- Strategic planning.
- Adult and/or Youth Services
- Change Management
- Implementation of new library service models.
- Mobile library or satellite service operations.
- Bilingual or multilingual proficiency reflective of New Rochelle's diverse community.
Your First Year
The successful candidate will have an opportunity to help build this department's future. First-year priorities include developing NRPL's first Community Engagement & Access Strategy for Youth and Adult Services; integrating Outreach and Circulation into a unified patron-engagement model; strengthening library card registration and onboarding; establishing consistent outreach and partnership procedures; developing patron engagement and access standards; and beginning long-range planning for satellite and mobile library services.
Salary & Benefits
- Starting salary: $91,260 – $109,872, depending on experience.
- Comprehensive benefits package including health, dental, vision, NYS Retirement System pension, paid time off,
- The position requires a 36-hour work week.
Job Description
Librarian III – Community Engagement, Outreach & Access Services
Department Head
New Rochelle Public Library | New Rochelle, NY
The New Rochelle Public Library (NRPL) is seeking an innovative, collaborative, and community-centered library leader to serve as our Librarian III – Community Engagement, Outreach & Access Services.
This newly envisioned department-head position will play a key role in shaping how NRPL connects with and serves the New Rochelle community—both inside and beyond the Library's walls. The Librarian III will lead a comprehensive approach to community engagement, outreach, circulation and patron access, library membership growth, community partnerships, and the future expansion of neighborhood-based library services .
We are looking for a leader who sees community engagement as more than attending events. At NRPL, engagement begins with introducing residents to the Library, continues through their experience accessing our spaces, collections, programs, technology, and services, and extends into the relationships we build throughout the community.
About the Library
New Rochelle Public Library (NRPL) serves a dynamic, diverse, and rapidly growing community of more than 80,000 residents in Westchester County, NY. The system includes the Main Library and the Huguenot Children's Library, the only free-standing children's library in Westchester County.
NRPL is deeply engaged in community-centered service, outreach, and long-term planning, with a strong focus on expanding access and creating meaningful connections throughout the community. With significant capital investment underway and opportunities to reimagine how library services reach residents across the city, this is an exciting time to join NRPL and help shape the future of public library service.
New Rochelle offers excellent schools, waterfront access, vibrant neighborhoods, and easy rail access to New York City—making this an exciting opportunity for a librarian who is passionate about community engagement, access, and creating responsive library services for all ages.
What You'll Do
Reporting to the Assistant Director – Library Services, Learning & Engagement, the Librarian III will provide strategic leadership for the Community Engagement & Access Services Department and will:
- Develop and lead NRPL's community engagement and outreach strategy.
- Provide strategic oversight of Circulation and patron access services.
- Develop initiatives to increase library awareness, membership, participation, and equitable access.
- Lead and coordinate outreach efforts, including community events, Pre K-12 school visits, resource fairs, summer camps, library card drives, pop-up libraries, senior outreach, and neighborhood engagement with significant assistance from Youth and Adult Services teams
- Develop and maintain strategic partnerships with schools, government agencies, nonprofits, businesses, cultural institutions, community organizations, and other partners.
- Identify barriers to library access and recommend innovative approaches to reaching infrequent library users and underserved populations.
- Strengthen the patron experience through improved registration, onboarding, navigation, customer service, and access practices.
- Develop departmental goals, work plans, policies, performance measures, and budgets.
- Use data to assess library card growth, outreach participation, circulation trends, geographic reach, patron satisfaction, service equity, and overall community engagement.
- Recruit, coach, mentor, evaluate, and develop staff while fostering a culture of collaboration, accountability, innovation, and exceptional public service.
- Collaborate extensively with Adult Services, Youth Services, Circulation, Technical Services, Marketing, Facilities, Security, Administration and Leadership.
Help Us Imagine What Comes Next
This position will also help NRPL explore how library services can reach residents beyond our existing locations.
Under the guidance of the Assistant Director, the Librarian III will lead planning for potential satellite library locations, neighborhood service hubs, pop-up libraries, and future mobile library services , including assessing community needs, researching service models, developing feasibility studies, and recommending sustainable approaches to future expansion. Work to develop an Outreach Strategy for both our Adult and Youth Services Departments.
Required Qualifications
- MLS/MLIS from an ALA-accredited institution.
- New York State Public Librarian Professional Certificate.
- Four years of progressively responsible public library experience.
- Experience leading community engagement or public service operations.
- Demonstrated success managing cross-functional teams.
- Strong public speaking and partnership-development skills.
- Experience with budgeting, strategic planning, and organizational leadership.
Preferred Qualifications
Experience in one or more of the following areas is highly desirable:
- Two years of supervisory experience.
- Circulation or Access Services leadership.
- Community outreach.
- Community partnership development.
- Strategic planning.
- Adult and/or Youth Services
- Change Management
- Implementation of new library service models.
- Mobile library or satellite service operations.
- Bilingual or multilingual proficiency reflective of New Rochelle's diverse community.
Your First Year
The successful candidate will have an opportunity to help build this department's future. First-year priorities include developing NRPL's first Community Engagement & Access Strategy for Youth and Adult Services; integrating Outreach and Circulation into a unified patron-engagement model; strengthening library card registration and onboarding; establishing consistent outreach and partnership procedures; developing patron engagement and access standards; and beginning long-range planning for satellite and mobile library services.
Salary & Benefits
- Starting salary: $91,260 – $109,872, depending on experience.
- Comprehensive benefits package including health, dental, vision, NYS Retirement System pension, paid time off,
- The position requires a 36-hour work week.
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