Program Specialist

Summary

Job Title

Program Specialist

Job Description

Managing the overall responsibilities of the Scheduling Onboarding for Community Care staff, VS GUI, a robust training, and education program

Analyzing and interpreting work processes to determine educational needs of individual employees, monitoring minimum standards for quality and productivity.

Assessing and developing standard work and training programs.

Conducting formal and on the job instruction

Evaluating training outcomes and on-going auditing for compliance.

Participates in all phases of training, short and long range, developmental planning, implementation, and evaluation.

Serves as the point of contact for routine, development, and one-on-one training matters.

Develops and/or modifies procedures, courses, training guides and plans, and seeks alternative training sources for an organization having a well-defined and readily understood mission.

Prepares internal office instructions governing local training development programs.

Conducts formal and informal in-service and continuing education programs based on identified needs.

Provides training to all staff with Scheduling options, utilizing adult learning principles and appropriate teaching aids when applicable.

Reviews, analyzes, and evaluates training courses and programs to assess their quality and effectiveness.

Provide extensive planning and organization, analyses and accumulated data and information, and considerable coordination and integration with other functional activities.

Develop a medical center-wide training plan with input from the Chief of Community Care.

Makes planned, systematic studies to determine the immediate and long-range training needs of the organization as they pertain to VHA Directive 1230.

Initiates educational programming that is responsive to changes in the policy/procedure/technology and promotes the organization's mission, vision, and values.

Provide management with periodic reports on the status of training and an analysis of the effectiveness and capacity of the training program to achieve agency objectives and policies.

Modify annual training plans to stay within guidelines established by VHA Directive 1230 and top management to meet annual training objectives.

Collaborate Scheduling audits for community care services will serve as a facility's best practice.

Runs audit reports at the facility, department, and individual levels.

Independently analyzes audit outcomes and identifies scheduling practices that require remediations and supports the Health Information Specialists with CPRS training as needed.

Works with supervisors, managers, and section chief to resolve discrepancies or conflicts with established schedulers training.

Conducts remediation training and re-auditing of schedulers who do not pass audits and within those services that do not meet scheduling performance expectations per guidelines.

Performs other duties as assigned.

Work Schedule

Monday through Friday 7:30am- 4:00pm

Virtual Position

This is not a virtual position.

Job Description

Job Title

Program Specialist

Job Description

Managing the overall responsibilities of the Scheduling Onboarding for Community Care staff, VS GUI, a robust training, and education program

Analyzing and interpreting work processes to determine educational needs of individual employees, monitoring minimum standards for quality and productivity.

Assessing and developing standard work and training programs.

Conducting formal and on the job instruction

Evaluating training outcomes and on-going auditing for compliance.

Participates in all phases of training, short and long range, developmental planning, implementation, and evaluation.

Serves as the point of contact for routine, development, and one-on-one training matters.

Develops and/or modifies procedures, courses, training guides and plans, and seeks alternative training sources for an organization having a well-defined and readily understood mission.

Prepares internal office instructions governing local training development programs.

Conducts formal and informal in-service and continuing education programs based on identified needs.

Provides training to all staff with Scheduling options, utilizing adult learning principles and appropriate teaching aids when applicable.

Reviews, analyzes, and evaluates training courses and programs to assess their quality and effectiveness.

Provide extensive planning and organization, analyses and accumulated data and information, and considerable coordination and integration with other functional activities.

Develop a medical center-wide training plan with input from the Chief of Community Care.

Makes planned, systematic studies to determine the immediate and long-range training needs of the organization as they pertain to VHA Directive 1230.

Initiates educational programming that is responsive to changes in the policy/procedure/technology and promotes the organization's mission, vision, and values.

Provide management with periodic reports on the status of training and an analysis of the effectiveness and capacity of the training program to achieve agency objectives and policies.

Modify annual training plans to stay within guidelines established by VHA Directive 1230 and top management to meet annual training objectives.

Collaborate Scheduling audits for community care services will serve as a facility's best practice.

Runs audit reports at the facility, department, and individual levels.

Independently analyzes audit outcomes and identifies scheduling practices that require remediations and supports the Health Information Specialists with CPRS training as needed.

Works with supervisors, managers, and section chief to resolve discrepancies or conflicts with established schedulers training.

Conducts remediation training and re-auditing of schedulers who do not pass audits and within those services that do not meet scheduling performance expectations per guidelines.

Performs other duties as assigned.

Work Schedule

Monday through Friday 7:30am- 4:00pm

Virtual Position

This is not a virtual position.