Enrollment Technician III - Healthcare

Summary

We are hiring an Enrollment Technician III for a contract opportunity. We are looking for candidates with strong experience in healthcare enrollment, claims operations, membership services, billing, or data analysis.

Position Details:

• Job Title: Enrollment Technician III
• Location: 100% Remote (Maryland, Washington, DC, or Virginia-area candidates only)
• Interview Process: One virtual interview
• Additional Requirement: Candidates must be available for an in-office meeting every Wednesday.

Key Responsibilities:

• Process subscriber and dependent enrollments accurately and on time.
• Verify enrollment status, update membership records, and process terminations.
• Research and resolve enrollment discrepancies.
• Perform monthly enrollment reconciliations and ensure data accuracy.
• Coordinate with account installation and billing teams.
• Work with healthcare claims documents and claims keywords.
• Support special projects and assist with training and mentoring junior team members.

Required Qualifications:

• Minimum 5 years of experience in membership enrollment, member services, billing, claims operations, or data analysis.
• Strong knowledge of healthcare claims documents and claims keywords.
• Excellent data entry skills and attention to detail.
• Advanced Microsoft Office skills, particularly Excel.
• Ability to navigate multiple systems and screens efficiently.
• Strong communication, organizational, and problem-solving skills.

Job Description

We are hiring an Enrollment Technician III for a contract opportunity. We are looking for candidates with strong experience in healthcare enrollment, claims operations, membership services, billing, or data analysis.

Position Details:

• Job Title: Enrollment Technician III
• Location: 100% Remote (Maryland, Washington, DC, or Virginia-area candidates only)
• Interview Process: One virtual interview
• Additional Requirement: Candidates must be available for an in-office meeting every Wednesday.

Key Responsibilities:

• Process subscriber and dependent enrollments accurately and on time.
• Verify enrollment status, update membership records, and process terminations.
• Research and resolve enrollment discrepancies.
• Perform monthly enrollment reconciliations and ensure data accuracy.
• Coordinate with account installation and billing teams.
• Work with healthcare claims documents and claims keywords.
• Support special projects and assist with training and mentoring junior team members.

Required Qualifications:

• Minimum 5 years of experience in membership enrollment, member services, billing, claims operations, or data analysis.
• Strong knowledge of healthcare claims documents and claims keywords.
• Excellent data entry skills and attention to detail.
• Advanced Microsoft Office skills, particularly Excel.
• Ability to navigate multiple systems and screens efficiently.
• Strong communication, organizational, and problem-solving skills.