Government Careers
  • Library Technician II, Public Services

  • Community College of Baltimore County
  • Baltimore, Maryland 21215 United States View Map

Summary

Class DescriptionThe Library Technician II, Public Services is responsible forsupporting student access to library facilities and resources,maintaining library materials and facilities, and supportinglibrary programs and operations. This role requires a strongknowledge of fundamental library procedures, as well as proficiencywith standard office and library systems.Minimum RequirementsHigh School diploma/GED and three years relevant experience or anAssociate's degree and one year of relevant experiencerequired.Preferred: Demonstrated customer service experience. Knowledgeofand familiarity with library software. Associate's Degree inLibrary and Information Technology.Preferred: Library Paraprofessional and Support Staff Certificationor Microsoft Fundamentals/Office Specialist certificate. If thecandidate does not have these preferred requirements, one will berequired within two years of hire.Class Specific Essential DutiesProvide excellent customer service and high-quality circulationand access services, to all students, college, and communityvisitors to the library in public service.Provide introductory guidance and troubleshooting to studentsusing college- wide educational platforms including Brightspace,Microsoft Office products, student email, and Simon.Assist library customers with library computers, copy machines,printers, and other technology available for use at thelibrary.Maintain organized records and files for area ofresponsibility, contribute to documentation of practices, recordstatistics in library platforms, and submit reports in a timelymanner.Assist in maintaining a clean, equipped, functional, andwelcoming library environment that serves a variety ofcollaboration, productivity, and quiet study needs of librarycustomers.Efficiently practice sustained functions related to circulationof library materials using library service platform software.Shelve, pull, shelf-read, shift collections, completeinventories, and participate in other collection maintenance andcollection movement projects as directed.Work collaboratively to facilitate use of collections andlibrary spaces in collection projects and library programming,outreach, and displays.Position Specific Essential DutiesMonitor overdue materials for assigned campus library, libraryaccounts and account holds and other duties related tocirculation.Create reports for all aspects of material use andcirculation.Assist customers with interlibrary loan requests and work withother campus locations to process loan materials.Organize and maintain the reserve collection in the catalog andwithin the facility for the campus library.Lead communication with library users regarding billling,holds, overdue materials, etc. for the campus library.Open and close the library area as required.Essential Job Duties are intended to be examples of duties and arenot intended to be all inclusive. There will be other duties asassigned.CCBC Full Time Benefits At A GlanceBENEFIT SUMMARYHealth and MedicalCIGNACigna Open Access Plus (OAP)Cigna Open Access Plus In Network (OAPIN)KaiserPrescription Drug Benefits:For CIGNA Plans - included in Cigna Plan Medical PremiumsKaiser - included in Kaiser Medical PremiumMental HealthEmotional, drug/alcohol abuse treatment, both inpatient andoutpatient, provided when pre-approved. Premium included in medicalcare plan.Dental BenefitsCareFirst Blue Cross/Blue Shield Regional TraditionalCareFirst Blue Cross/Blue Shield Regional PreferredVision BenefitsNVAFlexible Spending AccountsBenefit Strategies Health Spending Account $2,600Benefit Strategies Dependent Care (children under 13 and eldercare) $5,000FinancialTerm Life Insurance: MetLifeEmployee Basic Life Insurance is 1 times your salary with aminimum of $50,000 (90/10)Employee Supplemental Life Insurance is available in multiplesof $10,000 with a maximum of $200,000. Supplemental Term LifeInsurance is available for spouse (increments of $10,000 to amaximum of 50% of employee combined basic and supplemental amount)and dependents ($10,000). Supplemental Term Life Insurance is 100%employee paid.Permanent Whole Life Insurance: UnumPermanent Whole Life Insurance with Optional Long Term Carerider available through Unum. Available to full-time employees,part-time associates, and adjunct faculty.Spouse and dependent coverage available. Permanent Whole LifeInsurance accrues cash value, premiums will not increase, andcoverage will not decrease. Permanent Whole Life Insurance is 100%employee paid.Accidental Death & Dismemberment: The HartfordIndividual or Family Coverage. Employee pays a rate in multiples of$10,000 to a maximum of $300,000.Long-Term DisabilityPlan pays 60% of gross monthly salary after 90 consecutive days ofabsence. Employee pays 100% of premium.Retirement PlansMaryland State Teacher's Pension System (7% contributory)Optional Retirement Plan (non-contributory)Baltimore County Employees' Retirement System (7%contributory)Supplemental (Retirement Annuities) 403(b) and 457(b)Tax-sheltered annuities – 403(b). Payroll salary reductionauthorization is needed. The form is available on SharePointForms/Human Resources Forms.The 403(b) supplemental retirement plan is available to all CCBCemployees (Adjunct Faculty, Part Time Associates and Full Timeemployees).Roth 403(b) is a savings feature that is available when youopen a 403(b) account. The Roth 403(b) savings feature allowsemployees to contribute after-tax dollars and then withdrawtax-free dollars from their account upon retirement. The Roth403(b) savings feature is only offered by the following vendors:TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, PartTime Associates and Full Time employees are eligible to save forretirement using the Roth 403(b) savings feature. Employees maycontribute traditional pre-tax 403(b) dollars and Roth 403(b)post-tax dollars simultaneously. The savings limits are combinedfor the Traditional 403(b) and the Roth 403(b) contributions.Deferred Compensation Plan — 457(b) offered through VOYAFinancial Advisors, Inc. The 457(b) salary reduction authorizationform is needed. The form is available on SharePoint Forms/HumanResources Forms.Legal ServicesLegal Resources is a pre-paid legal voluntary benefit for advice,consultation and representation for commonly used legalservices.Credit UnionFirst Financial Federal Credit Union membership available toemployees.Direct DepositIt's convenient, safe, reliable and saves time. No waiting for yourcheck on payday. The money is already in your account, whether youare at work or on vacation. Mandatory payroll direct deposit allowsemployees the control and flexibility of directing their pay todifferent accounts at any bank, in any location.Work andFamilyEmployee Assistance Program (EAP): Cigna BehavioralFree personal advocates assisting you and any household member toresolve any issues.Paid Leave BenefitsAcademic, Bereavement, Sick and Safe Leave, Jury Duty, ReligiousHolidays, Military Leave, Sabbatical, Personal, Vacation, andHolidays.Tuition AssistanceEligible full-time employees may qualify for waiver orreimbursement programs. Spouses and legal dependents up to age 22are eligible for reimbursement with proof of successful completionand a C or better grade. Employee's eligible for Tuition Assistancebecome eligible for the external Tuition reimbursement program thefirst semester after one calendar year of employment. Eligibilityfor waiver or reimbursement for CCBC courses begins after thecompletion of a 90 day probation for public safety and classifiedemployees.Academic Cash AwardClassified employees are eligible for a lump sum award of $500 forcompletion of an unduplicated college degree.McDaniel College's Educator's Legacy ScholarshipProgramCCBC is proud to offer an exciting new benefit to allbenefits-eligible employees! Read more » McDaniel College hasextended its Educator's Legacy Scholarship (ELS) program to CCBCbenefits-eligible employees. CCBC is among the inaugural communitycollege partners.Children of ANY current full-time benefits-eligible CCBCemployee with at least four years of continuous full-timeemployment are eligible to receive a scholarship valued at up to$100,000 over four (4) years.The scholarship will first take effect in the fall semester. TheCCBC Employee Benefits Team will provide verification ofemployment. Excellent teaching is McDaniel College's priority andits legacy. The College's expert faculty-mentors empower studentsto achieve their personal best, and many graduates go on to becometop K-12 educators.Since 2010, four of McDaniel's graduates were named state Teachersof the Year, including the 2011 National Teacher of the YearMichelle Shearer. McDaniel is ranked among MoneyMagazine's 50 Best Liberal Arts Colleges and offers more than70 undergraduate programs of study. The personalized curriculum andstudent-faculty collaboration develop the unique potential in everystudent. McDaniel College welcomes the sons and daughters of CCBCemployees!Mandated Federal BenefitsWorkers' Compensation, Unemployment Insurance, SocialSecurity.For Your ConvenienceATM machines are available at each of the main campusesCheck cashing with appropriate IDFree ParkingAccess to weight lifting facilities, swimming pool andlibrary#J-18808-Ljbffr

Job Description

Class DescriptionThe Library Technician II, Public Services is responsible forsupporting student access to library facilities and resources,maintaining library materials and facilities, and supportinglibrary programs and operations. This role requires a strongknowledge of fundamental library procedures, as well as proficiencywith standard office and library systems.Minimum RequirementsHigh School diploma/GED and three years relevant experience or anAssociate's degree and one year of relevant experiencerequired.Preferred: Demonstrated customer service experience. Knowledgeofand familiarity with library software. Associate's Degree inLibrary and Information Technology.Preferred: Library Paraprofessional and Support Staff Certificationor Microsoft Fundamentals/Office Specialist certificate. If thecandidate does not have these preferred requirements, one will berequired within two years of hire.Class Specific Essential DutiesProvide excellent customer service and high-quality circulationand access services, to all students, college, and communityvisitors to the library in public service.Provide introductory guidance and troubleshooting to studentsusing college- wide educational platforms including Brightspace,Microsoft Office products, student email, and Simon.Assist library customers with library computers, copy machines,printers, and other technology available for use at thelibrary.Maintain organized records and files for area ofresponsibility, contribute to documentation of practices, recordstatistics in library platforms, and submit reports in a timelymanner.Assist in maintaining a clean, equipped, functional, andwelcoming library environment that serves a variety ofcollaboration, productivity, and quiet study needs of librarycustomers.Efficiently practice sustained functions related to circulationof library materials using library service platform software.Shelve, pull, shelf-read, shift collections, completeinventories, and participate in other collection maintenance andcollection movement projects as directed.Work collaboratively to facilitate use of collections andlibrary spaces in collection projects and library programming,outreach, and displays.Position Specific Essential DutiesMonitor overdue materials for assigned campus library, libraryaccounts and account holds and other duties related tocirculation.Create reports for all aspects of material use andcirculation.Assist customers with interlibrary loan requests and work withother campus locations to process loan materials.Organize and maintain the reserve collection in the catalog andwithin the facility for the campus library.Lead communication with library users regarding billling,holds, overdue materials, etc. for the campus library.Open and close the library area as required.Essential Job Duties are intended to be examples of duties and arenot intended to be all inclusive. There will be other duties asassigned.CCBC Full Time Benefits At A GlanceBENEFIT SUMMARYHealth and MedicalCIGNACigna Open Access Plus (OAP)Cigna Open Access Plus In Network (OAPIN)KaiserPrescription Drug Benefits:For CIGNA Plans - included in Cigna Plan Medical PremiumsKaiser - included in Kaiser Medical PremiumMental HealthEmotional, drug/alcohol abuse treatment, both inpatient andoutpatient, provided when pre-approved. Premium included in medicalcare plan.Dental BenefitsCareFirst Blue Cross/Blue Shield Regional TraditionalCareFirst Blue Cross/Blue Shield Regional PreferredVision BenefitsNVAFlexible Spending AccountsBenefit Strategies Health Spending Account $2,600Benefit Strategies Dependent Care (children under 13 and eldercare) $5,000FinancialTerm Life Insurance: MetLifeEmployee Basic Life Insurance is 1 times your salary with aminimum of $50,000 (90/10)Employee Supplemental Life Insurance is available in multiplesof $10,000 with a maximum of $200,000. Supplemental Term LifeInsurance is available for spouse (increments of $10,000 to amaximum of 50% of employee combined basic and supplemental amount)and dependents ($10,000). Supplemental Term Life Insurance is 100%employee paid.Permanent Whole Life Insurance: UnumPermanent Whole Life Insurance with Optional Long Term Carerider available through Unum. Available to full-time employees,part-time associates, and adjunct faculty.Spouse and dependent coverage available. Permanent Whole LifeInsurance accrues cash value, premiums will not increase, andcoverage will not decrease. Permanent Whole Life Insurance is 100%employee paid.Accidental Death & Dismemberment: The HartfordIndividual or Family Coverage. Employee pays a rate in multiples of$10,000 to a maximum of $300,000.Long-Term DisabilityPlan pays 60% of gross monthly salary after 90 consecutive days ofabsence. Employee pays 100% of premium.Retirement PlansMaryland State Teacher's Pension System (7% contributory)Optional Retirement Plan (non-contributory)Baltimore County Employees' Retirement System (7%contributory)Supplemental (Retirement Annuities) 403(b) and 457(b)Tax-sheltered annuities – 403(b). Payroll salary reductionauthorization is needed. The form is available on SharePointForms/Human Resources Forms.The 403(b) supplemental retirement plan is available to all CCBCemployees (Adjunct Faculty, Part Time Associates and Full Timeemployees).Roth 403(b) is a savings feature that is available when youopen a 403(b) account. The Roth 403(b) savings feature allowsemployees to contribute after-tax dollars and then withdrawtax-free dollars from their account upon retirement. The Roth403(b) savings feature is only offered by the following vendors:TIAA-CREF and VOYA Financial Advisors, Inc. Adjunct Faculty, PartTime Associates and Full Time employees are eligible to save forretirement using the Roth 403(b) savings feature. Employees maycontribute traditional pre-tax 403(b) dollars and Roth 403(b)post-tax dollars simultaneously. The savings limits are combinedfor the Traditional 403(b) and the Roth 403(b) contributions.Deferred Compensation Plan — 457(b) offered through VOYAFinancial Advisors, Inc. The 457(b) salary reduction authorizationform is needed. The form is available on SharePoint Forms/HumanResources Forms.Legal ServicesLegal Resources is a pre-paid legal voluntary benefit for advice,consultation and representation for commonly used legalservices.Credit UnionFirst Financial Federal Credit Union membership available toemployees.Direct DepositIt's convenient, safe, reliable and saves time. No waiting for yourcheck on payday. The money is already in your account, whether youare at work or on vacation. Mandatory payroll direct deposit allowsemployees the control and flexibility of directing their pay todifferent accounts at any bank, in any location.Work andFamilyEmployee Assistance Program (EAP): Cigna BehavioralFree personal advocates assisting you and any household member toresolve any issues.Paid Leave BenefitsAcademic, Bereavement, Sick and Safe Leave, Jury Duty, ReligiousHolidays, Military Leave, Sabbatical, Personal, Vacation, andHolidays.Tuition AssistanceEligible full-time employees may qualify for waiver orreimbursement programs. Spouses and legal dependents up to age 22are eligible for reimbursement with proof of successful completionand a C or better grade. Employee's eligible for Tuition Assistancebecome eligible for the external Tuition reimbursement program thefirst semester after one calendar year of employment. Eligibilityfor waiver or reimbursement for CCBC courses begins after thecompletion of a 90 day probation for public safety and classifiedemployees.Academic Cash AwardClassified employees are eligible for a lump sum award of $500 forcompletion of an unduplicated college degree.McDaniel College's Educator's Legacy ScholarshipProgramCCBC is proud to offer an exciting new benefit to allbenefits-eligible employees! Read more » McDaniel College hasextended its Educator's Legacy Scholarship (ELS) program to CCBCbenefits-eligible employees. CCBC is among the inaugural communitycollege partners.Children of ANY current full-time benefits-eligible CCBCemployee with at least four years of continuous full-timeemployment are eligible to receive a scholarship valued at up to$100,000 over four (4) years.The scholarship will first take effect in the fall semester. TheCCBC Employee Benefits Team will provide verification ofemployment. Excellent teaching is McDaniel College's priority andits legacy. The College's expert faculty-mentors empower studentsto achieve their personal best, and many graduates go on to becometop K-12 educators.Since 2010, four of McDaniel's graduates were named state Teachersof the Year, including the 2011 National Teacher of the YearMichelle Shearer. McDaniel is ranked among MoneyMagazine's 50 Best Liberal Arts Colleges and offers more than70 undergraduate programs of study. The personalized curriculum andstudent-faculty collaboration develop the unique potential in everystudent. McDaniel College welcomes the sons and daughters of CCBCemployees!Mandated Federal BenefitsWorkers' Compensation, Unemployment Insurance, SocialSecurity.For Your ConvenienceATM machines are available at each of the main campusesCheck cashing with appropriate IDFree ParkingAccess to weight lifting facilities, swimming pool andlibrary#J-18808-Ljbffr

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