Government Careers

  • Head of Agentic AI & Intelligent Servicing Experience

  • Synchrony Financial
  • New York, New York 10261 United States View Map

Summary

Synchrony Financial is seeking a VP to define and execute the intelligent servicing product strategy, shaping how AI and frontline agents collaborate in servicing and contact-center experiences. The role leads the roadmap for agentic AI, orchestration, and frontline automation, partnering with data science, risk, compliance, and design to deliver measurable impact.

The ideal candidate has deep experience in agentic AI and enterprise workflow automation, with a proven ability to drive

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Job Description

Synchrony Financial is seeking a VP to define and execute the intelligent servicing product strategy, shaping how AI and frontline agents collaborate in servicing and contact-center experiences. The role leads the roadmap for agentic AI, orchestration, and frontline automation, partnering with data science, risk, compliance, and design to deliver measurable impact.

The ideal candidate has deep experience in agentic AI and enterprise workflow automation, with a proven ability to drive

#J-18808-Ljbffr
Government Careers

Government Careers

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Whether you’re starting your career or seeking new opportunities, these roles provide pathways for growth, security, and service.

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