Military Community Liaison

Summary

Community Liaison

Fairfax Behavioral Health is looking for a Community Liaison to join the Business Development team in Kirkland. Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington.

Position Summary: The Military Community Liaison develops and educates direct Military and VA referral relationships in designated regional area markets. They build relationships, and maximize the highest level of customer service with referral sources. The Military Community Liaison performs as the primary manager for Military accounts and the sales functions of communication, new business development, maintaining a database of customer information, and referral follow up. Hours are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the Director of Business Development.

Qualifications: Education: Bachelor's degree in marketing, business or related field required. Experience: Knowledge of insurance requirements with TRICARE and Veterans Affairs. Understanding of military structure, command communication, and referral pathways. Prior marketing and/or sales experience within a behavioral healthcare setting preferred. Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred. Licensure/Certification: Must possess a valid Driver's License Knowledge: Prefer knowledge of the Fairfax Behavioral Health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required.

Job Description

Community Liaison

Fairfax Behavioral Health is looking for a Community Liaison to join the Business Development team in Kirkland. Fairfax Behavioral Health, founded in 1930, is a private, free-standing mental health hospital that specializes in psychiatric and detox treatment. We strive to meet and respond to the needs of our community by offering a continuum of care and evidenced-based programs at multiple locations within our region. We have behavioral health facilities and services located in Kirkland, Everett and Monroe, Washington.

Position Summary: The Military Community Liaison develops and educates direct Military and VA referral relationships in designated regional area markets. They build relationships, and maximize the highest level of customer service with referral sources. The Military Community Liaison performs as the primary manager for Military accounts and the sales functions of communication, new business development, maintaining a database of customer information, and referral follow up. Hours are based on departmental and facility needs and may include day, evening and weekend hours, as directed by the Director of Business Development.

Qualifications: Education: Bachelor's degree in marketing, business or related field required. Experience: Knowledge of insurance requirements with TRICARE and Veterans Affairs. Understanding of military structure, command communication, and referral pathways. Prior marketing and/or sales experience within a behavioral healthcare setting preferred. Three years minimum documented experience in referral development, account management, sales growth, and physician relationships preferred. Licensure/Certification: Must possess a valid Driver's License Knowledge: Prefer knowledge of the Fairfax Behavioral Health marketplace, insurance plans, target markets and referral sources, psychiatric and chemical dependency treatment and, age-specific programming. Must possess demonstrated business development concepts, sales abilities, competency in computer usage, and excellent written and oral communication skills; knowledge of and skills in application of marketing and sales principles; creativity and flexibility; skills in data collection analysis and interpretation; record of adherence to deadlines; customer service skills; willingness to travel, including overnight travel as required.