Airport Ramp Agent - SF

Summary

Airport Ramp Agent - SFO Job Type : Full TimeRate: $22.51/hour, 1k Sign-On Bonus for applicants on/after 13 OctPremium Benefits Package Up to $10,000/year in company-paid benefits10 days paid time off (PTO)Flight perks with Air Canada for employees and eligible family members401(k) retirement planInsurance: medical, dental, vision, short term/long term disability, company-paid life, pet, hospital indemnity, critical illness, supplemental life, and accident coverageEmployee Assistance ProgramAirline Credit Union bankingHealth Savings Account (HSA) and Flexible Spending Account (FSA)Double pay holiday paySan Francisco International Airport, San Francisco, CA 94128landlineco.comAbout Us The Landline Company (landlineco.com) is an innovative ground transportation company that connects airline passengers to major airports through premium motorcoach service in partnership with airlines including American Airlines, Delta, Jet Blue, and Air Canada.We are launching service between Schulz–Sonoma County Airport and the San Francisco International Airport, allowing passengers to check in and transfer luggage seamlessly between our vehicles and partner flights.The Role We're seeking Airport Ramp Agents to join our San Francisco International Airport team. In this role, you'll operate a vehicle to escort and support our motorcoaches traveling between Schulz–Sonoma County Airport and SFO, including operations within the airport's Airport Operations Area (AOA).This is a hands-on, safety-critical role where you'll drive on the ramp, marshal and guide buses into position, and help coordinate vehicle movements in a busy airport environment. You'll always work as part of a team, typically two staff per vehicle, so you're never handling passenger operations alone. You'll also play a key customer-facing role: once a bus arrives, you and your teammate manage the full passenger drop-off from start to finish: unloading luggage from the motorcoach, staging bags for airline agents, and personally guiding travelers to the correct Airport entrance.No prior aviation or security experience is required. Before working independently, you'll complete paid, hands-on training covering AOA driving, airport safety protocols, marshaling, and all verification procedures. Along the way, you'll earn secure airport access credentials and airfield experience that few driving jobs offer.What You'll Do Operate a vehicle safely within the AOA (Air Operations Area) and airport ramp environment, following all airport safety protocols and traffic regulationsServe as a ramp escort, guiding motorcoaches and other vehicles safely and marshaling them into position at gates, parking, and drop-off locations through the AOA gateMaintain constant awareness of surroundings in a high-risk, high-traffic environmentTrack incoming bus status as it approaches SFOGuide passengers safely during drop-offs, working alongside a second team member (typically two staff per vehicle)Welcome passengers, assist with unloading luggage from the motorcoach, and direct travelers to their proper airport entranceMaintain a visible safety presence throughout passenger movementStage bags for airline handling using proper lifting and safety techniquesPerform all other duties as assignedWhat We're Looking For High School Diploma, GED or equivalent education requiredValid driver's license and clean driving record requiredExperience driving in urban and highway environments preferredAbility to maintain focus and situational awareness during extended periodsAbility to communicate clearly with drivers and operations staff and execute customer service greetings with passengersAbility to pass a preemployment DOT drug test including marijuana and to participate in random drug and alcohol testing (this is a USDOT safety-sensitive position)Ability to pass a preemployment criminal background check to obtain a badge to access secure airport locationsAbility to work at approximately 5:00AM on any day of the week, including Sunday, Saturday, and holidays.Ability to follow safety procedures and company protocols, with attention to detailPositive attitude, strong work ethic, and professional demeanorReliable personal transportation to and from the work location requiredAbility to lift up to 70lbsExperience in Airport Operations or Customer Service at SFO is preferredShift This operation runs 7 days a week, including holidays, with shifts starting around 4:00 AM until around 11:30 PM, and you would need to be available for scheduling in any of these timesWe are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.#J-18808-Ljbffr

Job Description

Airport Ramp Agent - SFO Job Type : Full TimeRate: $22.51/hour, 1k Sign-On Bonus for applicants on/after 13 OctPremium Benefits Package Up to $10,000/year in company-paid benefits10 days paid time off (PTO)Flight perks with Air Canada for employees and eligible family members401(k) retirement planInsurance: medical, dental, vision, short term/long term disability, company-paid life, pet, hospital indemnity, critical illness, supplemental life, and accident coverageEmployee Assistance ProgramAirline Credit Union bankingHealth Savings Account (HSA) and Flexible Spending Account (FSA)Double pay holiday paySan Francisco International Airport, San Francisco, CA 94128landlineco.comAbout Us The Landline Company (landlineco.com) is an innovative ground transportation company that connects airline passengers to major airports through premium motorcoach service in partnership with airlines including American Airlines, Delta, Jet Blue, and Air Canada.We are launching service between Schulz–Sonoma County Airport and the San Francisco International Airport, allowing passengers to check in and transfer luggage seamlessly between our vehicles and partner flights.The Role We're seeking Airport Ramp Agents to join our San Francisco International Airport team. In this role, you'll operate a vehicle to escort and support our motorcoaches traveling between Schulz–Sonoma County Airport and SFO, including operations within the airport's Airport Operations Area (AOA).This is a hands-on, safety-critical role where you'll drive on the ramp, marshal and guide buses into position, and help coordinate vehicle movements in a busy airport environment. You'll always work as part of a team, typically two staff per vehicle, so you're never handling passenger operations alone. You'll also play a key customer-facing role: once a bus arrives, you and your teammate manage the full passenger drop-off from start to finish: unloading luggage from the motorcoach, staging bags for airline agents, and personally guiding travelers to the correct Airport entrance.No prior aviation or security experience is required. Before working independently, you'll complete paid, hands-on training covering AOA driving, airport safety protocols, marshaling, and all verification procedures. Along the way, you'll earn secure airport access credentials and airfield experience that few driving jobs offer.What You'll Do Operate a vehicle safely within the AOA (Air Operations Area) and airport ramp environment, following all airport safety protocols and traffic regulationsServe as a ramp escort, guiding motorcoaches and other vehicles safely and marshaling them into position at gates, parking, and drop-off locations through the AOA gateMaintain constant awareness of surroundings in a high-risk, high-traffic environmentTrack incoming bus status as it approaches SFOGuide passengers safely during drop-offs, working alongside a second team member (typically two staff per vehicle)Welcome passengers, assist with unloading luggage from the motorcoach, and direct travelers to their proper airport entranceMaintain a visible safety presence throughout passenger movementStage bags for airline handling using proper lifting and safety techniquesPerform all other duties as assignedWhat We're Looking For High School Diploma, GED or equivalent education requiredValid driver's license and clean driving record requiredExperience driving in urban and highway environments preferredAbility to maintain focus and situational awareness during extended periodsAbility to communicate clearly with drivers and operations staff and execute customer service greetings with passengersAbility to pass a preemployment DOT drug test including marijuana and to participate in random drug and alcohol testing (this is a USDOT safety-sensitive position)Ability to pass a preemployment criminal background check to obtain a badge to access secure airport locationsAbility to work at approximately 5:00AM on any day of the week, including Sunday, Saturday, and holidays.Ability to follow safety procedures and company protocols, with attention to detailPositive attitude, strong work ethic, and professional demeanorReliable personal transportation to and from the work location requiredAbility to lift up to 70lbsExperience in Airport Operations or Customer Service at SFO is preferredShift This operation runs 7 days a week, including holidays, with shifts starting around 4:00 AM until around 11:30 PM, and you would need to be available for scheduling in any of these timesWe are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.#J-18808-Ljbffr