Summary
General Dynamics Information Technology, Inc. is seeking a Problem Manager to own root cause analysis for outages across desktop, server, network, telephony and cloud services for a high-profile government client.The role requires TS/SCI w/Poly clearance, US citizenship, and on-site work at Annapolis Junction, MD. You will lead RCA sessions, drive preventative actions, analyze data, and collaborate with IT Ops and Service Delivery to prevent recurrence, with a Monday–Friday day shift and 40#J-18808-Ljbffr
Job Description
General Dynamics Information Technology, Inc. is seeking a Problem Manager to own root cause analysis for outages across desktop, server, network, telephony and cloud services for a high-profile government client.The role requires TS/SCI w/Poly clearance, US citizenship, and on-site work at Annapolis Junction, MD. You will lead RCA sessions, drive preventative actions, analyze data, and collaborate with IT Ops and Service Delivery to prevent recurrence, with a Monday–Friday day shift and 40#J-18808-Ljbffr
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