Program Specialist (evenings)

Summary

Program Specialist

The Program Specialist engages shelter guests and drop-in center participants in services by building supportive relationships and partnering with persons served to identify and address their individual needs. This position supports program operations by assisting Supervisors, Team Leads, and Housing Diversion and Recovery Support (HDRS) Specialists while providing direct supervision and oversight of shelter guests and drop-in center participants. As a direct service professional, the Program Specialist is responsible for providing proactive, responsive, and person-centered support throughout each assigned shift. Responsibilities include maintaining a safe and welcoming environment, completing shift documentation, conducting facility rounds and safety checks, and responding appropriately to the needs of persons served. This position reports directly to program Supervisors and is expected to exercise sound judgment, professionalism, initiative, and accountability in the performance of daily responsibilities. All duties are performed in accordance with applicable federal, state, and local laws and regulations, as well as Pittsburgh Mercy's mission, philosophy, policies, procedures, and standards of care.

Requirements include a Bachelors in human services or related field with 4+ years' experience working with persons experiencing homelessness or behavioral health needs. May have lived in experience as a peer. Must have or gain Certification as a Peer Specialist. Act 33/34 and FBI clearances. Pre-Employment Drug Screen.

Schedule: (non-exempt/hourly) Saturday – Wednesday 3pm-11pm

Comprehensive Benefit Package starts Day 1 of employment: Medical, Dental, Vision; Life Insurance, 403B with employer match; Paid Time Off (PTO); Paid Holiday Days; Plus more…

About Pittsburgh Mercy

We are a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness + abuse.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Description

Program Specialist

The Program Specialist engages shelter guests and drop-in center participants in services by building supportive relationships and partnering with persons served to identify and address their individual needs. This position supports program operations by assisting Supervisors, Team Leads, and Housing Diversion and Recovery Support (HDRS) Specialists while providing direct supervision and oversight of shelter guests and drop-in center participants. As a direct service professional, the Program Specialist is responsible for providing proactive, responsive, and person-centered support throughout each assigned shift. Responsibilities include maintaining a safe and welcoming environment, completing shift documentation, conducting facility rounds and safety checks, and responding appropriately to the needs of persons served. This position reports directly to program Supervisors and is expected to exercise sound judgment, professionalism, initiative, and accountability in the performance of daily responsibilities. All duties are performed in accordance with applicable federal, state, and local laws and regulations, as well as Pittsburgh Mercy's mission, philosophy, policies, procedures, and standards of care.

Requirements include a Bachelors in human services or related field with 4+ years' experience working with persons experiencing homelessness or behavioral health needs. May have lived in experience as a peer. Must have or gain Certification as a Peer Specialist. Act 33/34 and FBI clearances. Pre-Employment Drug Screen.

Schedule: (non-exempt/hourly) Saturday – Wednesday 3pm-11pm

Comprehensive Benefit Package starts Day 1 of employment: Medical, Dental, Vision; Life Insurance, 403B with employer match; Paid Time Off (PTO); Paid Holiday Days; Plus more…

About Pittsburgh Mercy

We are a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help – and hope – to people who are experiencing: Mental illness and substance use; Physical health needs; Intellectual disabilities; Traumatic events or circumstances, including homelessness + abuse.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.