Threat Investigator

Summary

Discord's mission is to give people the power to create space to find belonging in their lives, and every day millions of people trust Discord to be a place where they can talk, hang out, and build communityKeeping that space safe starts with teams like oursDiscord's Violent Actors Team, part of the broader Threat Operations org within Trust & Safety, focuses on identifying and disrupting violent and extremist networks and threat actorsAs a Threat Investigator, you'll lead investigations into these communities, identify novel detection mechanisms, and develop enforcement strategies to stay ahead of ongoing and emerging threatsA typical day might include conducting deep-dive network investigations, compiling high-value signals to fuel proactive detection, or collaborating with internal and external partners on incident responseThis role requires the ability to flex across a range of harm portfolios as team priorities evolveThis person will report to the team's Senior ManagerLeading complex investigations into violent extremist and threat actor networks, developing and iterating on detection and disruption strategies across your investigative portfolioExecuting on roadmap projects, including cross-functional coordination with policy, engineering, and ML/AI teams, documentation of behavioral trends, and identification of scalable mitigation strategiesLeveraging investigative signals and subject matter expertise to inform threat prioritization decisionsIdentifying emergence of novel harm behaviors, and gaps in Discord's detection, policy, and enforcement capabilitiesPartnering with team program managers to develop and prioritize improvements to operational readinessServing as a subject matter resource for teammates, leadership, and cross-functional partnersBenefitsDiscord HQ: At Discord, we believe great work can happen anywhere, whether in person or virtually. Our flexible work model empowers our people to choose where they work best: at home, in one of our offices like our San Francisco HQ, or a mix of both.Grow together: Look forward to developing both professionally and personally alongside your colleagues at Discord. All of our managers go through a leadership program, and we offer enriching trainings for everyone. No matter what your interests or skills are, there's a place on our platform for you to find and build belonging.Money matters: Discord strives to offer fair and competitive compensation packages, including equity. You'll have room to grow and be rewarded based on your contributions and impact at the company. Take advantage of our retirement offerings (including 401k matching in the US) to meet your financial goals.Health benefits; At Discord, we health-care about you! We offer medical, dental, vision, reproductive, gender-affirming, and mental healthcare to our employees.Family support: Spend some quality time with the next generation with 12+ weeks parental leave, as well as fertility, adoption, and surrogacy benefits.R&R: Stay refreshed with four weeks of PTO, 16 paid holidays each year including a week off for the winter holidays, and flexible sick time (which includes mental health days).Wellness on us: Take advantage of a $375 quarterly stipend for your gym membership or other activities to keep you feeling great.Giving back: Whatever social cause you're passionate about, take a day (or two) off to make an impact. While you're at it, take advantage of $1,000/year in donation matching to charitable organizations!Demonstrated ability to define scope, propose solutions, and drive projects to completion in ambiguous, high-change environments with minimal oversightProficiency with data analysis tools, case management systems, and machine learning tooling to support network investigations and detection workDeep expertise in at least one extremist or violent threat actor ecosystem, with the analytical flexibility to develop proficiency across new harm verticals as priorities shiftCollaborative approach to cross-functional work, with the ability to build consensus and coordinate across teams and time zonesStrong written and verbal communication skills, including the ability to translate complex, sensitive topics for non-expert audiences, and experience producing cross-functional product requests, intelligence products, and engaging with law enforcement, government, or external partners5+ years of experience in threat intelligence, investigations, or incident management, with a track record of leading complex, multi-stakeholder cases independentlyExperience translating investigative findings into clear, actionable insights for non-expert or executive audiencesAdditional language proficiency, particularly in languages relevant to high-harm threat actor communities#J-18808-Ljbffr

Job Description

Discord's mission is to give people the power to create space to find belonging in their lives, and every day millions of people trust Discord to be a place where they can talk, hang out, and build communityKeeping that space safe starts with teams like oursDiscord's Violent Actors Team, part of the broader Threat Operations org within Trust & Safety, focuses on identifying and disrupting violent and extremist networks and threat actorsAs a Threat Investigator, you'll lead investigations into these communities, identify novel detection mechanisms, and develop enforcement strategies to stay ahead of ongoing and emerging threatsA typical day might include conducting deep-dive network investigations, compiling high-value signals to fuel proactive detection, or collaborating with internal and external partners on incident responseThis role requires the ability to flex across a range of harm portfolios as team priorities evolveThis person will report to the team's Senior ManagerLeading complex investigations into violent extremist and threat actor networks, developing and iterating on detection and disruption strategies across your investigative portfolioExecuting on roadmap projects, including cross-functional coordination with policy, engineering, and ML/AI teams, documentation of behavioral trends, and identification of scalable mitigation strategiesLeveraging investigative signals and subject matter expertise to inform threat prioritization decisionsIdentifying emergence of novel harm behaviors, and gaps in Discord's detection, policy, and enforcement capabilitiesPartnering with team program managers to develop and prioritize improvements to operational readinessServing as a subject matter resource for teammates, leadership, and cross-functional partnersBenefitsDiscord HQ: At Discord, we believe great work can happen anywhere, whether in person or virtually. Our flexible work model empowers our people to choose where they work best: at home, in one of our offices like our San Francisco HQ, or a mix of both.Grow together: Look forward to developing both professionally and personally alongside your colleagues at Discord. All of our managers go through a leadership program, and we offer enriching trainings for everyone. No matter what your interests or skills are, there's a place on our platform for you to find and build belonging.Money matters: Discord strives to offer fair and competitive compensation packages, including equity. You'll have room to grow and be rewarded based on your contributions and impact at the company. Take advantage of our retirement offerings (including 401k matching in the US) to meet your financial goals.Health benefits; At Discord, we health-care about you! We offer medical, dental, vision, reproductive, gender-affirming, and mental healthcare to our employees.Family support: Spend some quality time with the next generation with 12+ weeks parental leave, as well as fertility, adoption, and surrogacy benefits.R&R: Stay refreshed with four weeks of PTO, 16 paid holidays each year including a week off for the winter holidays, and flexible sick time (which includes mental health days).Wellness on us: Take advantage of a $375 quarterly stipend for your gym membership or other activities to keep you feeling great.Giving back: Whatever social cause you're passionate about, take a day (or two) off to make an impact. While you're at it, take advantage of $1,000/year in donation matching to charitable organizations!Demonstrated ability to define scope, propose solutions, and drive projects to completion in ambiguous, high-change environments with minimal oversightProficiency with data analysis tools, case management systems, and machine learning tooling to support network investigations and detection workDeep expertise in at least one extremist or violent threat actor ecosystem, with the analytical flexibility to develop proficiency across new harm verticals as priorities shiftCollaborative approach to cross-functional work, with the ability to build consensus and coordinate across teams and time zonesStrong written and verbal communication skills, including the ability to translate complex, sensitive topics for non-expert audiences, and experience producing cross-functional product requests, intelligence products, and engaging with law enforcement, government, or external partners5+ years of experience in threat intelligence, investigations, or incident management, with a track record of leading complex, multi-stakeholder cases independentlyExperience translating investigative findings into clear, actionable insights for non-expert or executive audiencesAdditional language proficiency, particularly in languages relevant to high-harm threat actor communities#J-18808-Ljbffr