Program Specialist

Job Description

Overview

The Program Specialist is responsible for processing housing grant program applications for rehabilitation/ homebuyer from intake to funding and project close-out in compliance with U.S Department of Housing and Urban Development. They will determine income and program eligibility, provide customer service, create files and track application status, housing program data entry/ data collection and updates into housing program software and internal spreadsheets, prepare work orders, payment requests, lien/ warranty retainage documents, data collection reporting, preparation of program letters, research regulations and maintain program compliance.

Responsibilities

• Intake applications and processes to determine eligibility, verify and reverify incomes, verify ownership and create files in compliance with federal regulations

• Process required documents for housing program processes from inception to project close out including but not limited to payment requests, warranty retainage release, property lien releases, and work orders

• Research county property information to determine release or payoff and generate paperwork accordingly

• Create Affidavits, notarize documents, underwriting, ensure contractor and flood insurance compliance, complete environmental submission review for accuracy and complete document recordation with Nueces County Clerk's office

• Applicant data entry into housing program software and internal spreadsheets, track application status

• Scan documents into Laserfiche and track housing program applicant files for retention and destruction processing

• Track Contractor and Homeowner insurance

• Initial Point of Contact to answer calls and walk ins, schedule applicant appointments and collect data for reporting

• Respond to email emails, provide resources, assist with creating emails and completing application/ uploading program required documents

• May be asked to perform other duties as assigned

Position Type and Typical Hours of Work

• Non - Exempt - Full-Time

• This position is Grant-Funded

• Flexibility to work evenings, weekends, and holidays is a schedule requirement

• In the event of an emergency, employees are required to work to provide for the safety and well-being of the public, including the delivery and restoration of vital services.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified in this position. This job description is subject to change as the needs and requirements of the job change.

Qualifications

• Associate's Degree (AA/ AS); or two (2) year technical certificate

• Four (4) years of experience

Licenses and Certifications

Required

• A valid driver's license is required; successful out-of-state candidates must be able to obtain a valid Texas driver's license within 90 days of hire

Required within six (6) months of hire

• Notary

Preferred

• Bilingual English and Spanish

Employment Testing

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal Background Check: Yes

• Motor Vehicle Record Check: Yes

• Drug Screening: Yes

• Physical Exam: Yes

Basis of Rating

A recruitment consultant will evaluate all applications against the posted qualifications and may request additional information. The city may also conduct additional skill assessment tests, in addition to the panel interview.

Supplemental Information

• Any position that lists a minimum qualification for education level and/or license/certification will require the applicant to provide proof of documentation if selected for hire into the position with the City of Corpus Christi.

The City of Corpus Christi is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

Closing Date/Time: November 4, 2026