Summary
Job Duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Serves as a team lead, providing guidance, coordination, and support to employees engaged in analytical and program support work. Articulates and communicates assignments, projects, problems to be solved, actionable events, and deadlines, ensuring work is distributed based on priorities, workload, and employee capabilities.
- Monitors the status and progress of work, ensuring assignments are completed within established timeframes and meet quality standards. Reviews completed work to ensure consistency with supervisor instructions, established priorities, and applicable procedures.
- Performs analytical studies and program reviews to evaluate the effectiveness of operations in meeting established goals and objectives. This includes analyzing program data, identifying problem areas, and recommending improvements to work methods, procedures, and techniques to enhance efficiency and effectiveness of operating line or administrative support programs.
- Supports the development and implementation of project plans by coordinating activities, establishing timelines, and assisting in the identification of appropriate methods and procedures for accomplishing assigned work. The incumbent ensures that plans and activities are aligned with established organizational goals, schedules, and policies.
- Prepares reports, memoranda, and other written materials that document findings, recommendations, and guidance. The incumbent may participate in briefings and meetings to communicate analytical results, provide technical insight, and support the implementation of recommended actions.
Standard Position Descriptions (SPD): PD94303 Visit the IRS SPD Library to access the position descriptions.
Job Description
Job Duties
The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.
- Serves as a team lead, providing guidance, coordination, and support to employees engaged in analytical and program support work. Articulates and communicates assignments, projects, problems to be solved, actionable events, and deadlines, ensuring work is distributed based on priorities, workload, and employee capabilities.
- Monitors the status and progress of work, ensuring assignments are completed within established timeframes and meet quality standards. Reviews completed work to ensure consistency with supervisor instructions, established priorities, and applicable procedures.
- Performs analytical studies and program reviews to evaluate the effectiveness of operations in meeting established goals and objectives. This includes analyzing program data, identifying problem areas, and recommending improvements to work methods, procedures, and techniques to enhance efficiency and effectiveness of operating line or administrative support programs.
- Supports the development and implementation of project plans by coordinating activities, establishing timelines, and assisting in the identification of appropriate methods and procedures for accomplishing assigned work. The incumbent ensures that plans and activities are aligned with established organizational goals, schedules, and policies.
- Prepares reports, memoranda, and other written materials that document findings, recommendations, and guidance. The incumbent may participate in briefings and meetings to communicate analytical results, provide technical insight, and support the implementation of recommended actions.
Standard Position Descriptions (SPD): PD94303 Visit the IRS SPD Library to access the position descriptions.
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