Government Careers

  • Fraud Investigations Associate II

  • Insight Global
  • Richmond, Virginia 23223 United States View Map

Summary

Fraud Investigations Associate IIThe Fraud Investigations Associate II is responsible for investigating suspected fraud activity, supporting impacted customers, and managing cases through resolution. This role requires a blend of fraud investigation expertise and exceptional customer service skills, as associates will regularly engage with customers who may be victims of fraud and are often experiencing stressful or emotionally charged situations.

Job Description

Fraud Investigations Associate IIThe Fraud Investigations Associate II is responsible for investigating suspected fraud activity, supporting impacted customers, and managing cases through resolution. This role requires a blend of fraud investigation expertise and exceptional customer service skills, as associates will regularly engage with customers who may be victims of fraud and are often experiencing stressful or emotionally charged situations.

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