Business Intelligence

Summary

Assistant Vice President Of Business IntelligenceLead the future of data and analytics at Tower Federal Credit Union! Tower Federal Credit Union, a growing, $5 billion, mission-driven financial institution, is seeking a strategic and innovative leader to advance our enterprise data and analytics capabilities.This is an exciting opportunity to develop and execute Tower's enterprise analytics strategy, transforming data into actionable insights that drive business growth, deepen member relationships, and shape the products, services, and personalized experiences we deliver to our members.In this highly visible role, you'll oversee business intelligence, advanced analytics, data quality and governance, and the continued development of our new enterprise data lakehouse. You'll partner with senior leaders to drive innovation, foster a data-driven culture, and build and inspire a high-performing analytics team.We're looking for a forward-thinking leader who combines technical expertise, strategic vision, business acumen, and a passion for developing talent to help shape Tower's next generation of growth.Position Overview: The Assistant Vice President (AVP) of Business Intelligence is a key leadership role with responsibility for data strategy, including information assets and data governance, providing critical information for decision making, performing data analytics and trend analyses, and reporting for Tower leadership. Responsible for the functional areas of enterprise reporting and analytics, member insights, market research, and data literacy.This role will involve managing a team responsible for analyzing complex data sets, identifying trends, and providing actionable insights to key stakeholders. Combines advanced mathematical, statistical, analytical, and data mining expertise, knowledge of the financial industry, and programming skills to research, collect, analyze, and interpret large data sets from internal and external sources to develop data-driven solutions to difficult business challenges.Principal Accountabilities & Functions:Responsible for overseeing the development and implementation of data-driven strategies to drive business growth, enhance member value and improve decision-making processes.Collaborate with cross-functional teams to identify business needs and translate them into data requirements by leveraging knowledge of the business, credit union operations, and best practices to provide strategic decision support, typically through data extraction and advanced analytics.Coordinate new data implementation efforts, interfacing with other areas of the credit union to obtain the support and resources to meet the business and financial objectives.Design processes and develop procedures to overcome data barriers to the completion of projects or reaching objectives.Serve as a subject matter expert in areas of data science, data visualization, data mining, and data transformation.Manage the credit union's enterprise data governance program, ensuring data assets are trusted, governed and available to meet internal, regulatory/compliance and member demands.Monitor data quality to identify and troubleshoot data anomalies and discrepancies, such as duplicates and illogical or missing data, in order to maintain data integrity.Develop and support a data-driven culture through various data literacy and training initiatives.Lead new analytics initiatives that improve revenue, enhance the member experience or decrease costs.Work closely with IT and Information Security to integrate various disparate data sources across multiple database platforms.Continually research, propose, and implement improvements to business intelligence infrastructure.Manage, lead, mentor and coach a team of analysts to develop their skills, build best practices and grow data science knowledge within the organization.Manage and administer Tower's business intelligence technology and vendors, including Enterprise Data Warehouse.Analyze and evaluate market research, competitor data and industry trends to understand current competitive positioning and member needs/preferences.Design and create processes, procedures and recommend policies to be followed in support of new analytics initiatives.Present findings and recommendations to senior management, board of directors and other stakeholders in a clear and concise manner.Responsible for facilitating internal and external partnerships and collaboration with key department leaders to coordinate research and data analyses.Oversee the Business Intelligence budgetPerform other duties as assigned.Required Qualifications:Bachelor's degree in a related area of study; evidence of continuing professional development in data analytics and 6 years of relevant work experience ORA minimum of 10 years relevant work experience in analytics and modeling environments of financial/marketing industry; and a thorough knowledge of quantitative and qualitative research, statistical analysis and reporting, business intelligence, and analyzing large data sets is required.OR combination of education and experienceMaster's degree preferredExtensive demonstrated experience in quantitative and qualitative research, statistical analysis and reporting, business intelligence, or data analysis of large data sets.Knowledge of data science and predictive modeling.Skilled at presenting findings, conclusions, alternatives, and information clearly and concisely.Extensive experience in Data Warehouse and business intelligence associated tools.Strong interpersonal communication skills with the ability to deliver complex information to vast audiences.Demonstrated experience mentoring employees and project management experienceAbility to communicate effectively, orally and in writing.Competencies:Must possess and demonstrate a thorough knowledge of financial products and services.Ability to create and modify word-processing and spreadsheet documents using formulas and data tools, including graphs to include Microsoft Word and Excel programsAbility to create relevant and readable graphs, charts and presentationsMust be able to interpret statistical and other quantitative data related to market conditions, product penetration and membership penetrationMust possess excellent public speaking and presentation skillsAbility to read, and interpret business periodicals, professional journals and government regulationsAbility to write speeches, business correspondence and proposals for a diverse audienceAbility to provide explanation or instruction in a one-on-one situation either in person or over the phoneHighly developed coaching skills for individual staff guidance and supportAbility to define problems, collect data, establish facts and draw valid conclusionsAbility to identify cause and effect relationships and evaluate risk/costs vs. potential returnAbility to work with minimal supervisionAbility to prioritize tasks and complete daily job assignmentsAbility to develop action plans and organizes workload to accommodate competing deadlines.Ability to arrive at work routinely and promptlyMust be able to work independently and in a team environmentAbility to receive and provide constructive feedback to othersAbility to work productively and professionally under stressAbility to motivate and guide others to take actionAbility to facilitate group and 1-1 discussion and gain consensusAbility to maintain sensitive and confidential informationAble to interact effectively and professionally with colleagues and managersHas knowledge of and adheres to credit union policies and procedures and all regulations related to the Bank Secrecy Act, the USA PATRIOT Act and OFAC.Working Conditions:Ability to lift up to 20 lbs. with or without assistance.Ability to work the hours needed which may extend beyond the defined work schedule when operating conditions dictateRed Corridor Access requiredTower offers equal employment opportunity to all qualified job applicants and employees and does not discriminate in any facet of the employment relationship, based on race, ethnicity, national original, religion, gender, age, disability, or any other characteristic protected by law.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description

Assistant Vice President Of Business IntelligenceLead the future of data and analytics at Tower Federal Credit Union! Tower Federal Credit Union, a growing, $5 billion, mission-driven financial institution, is seeking a strategic and innovative leader to advance our enterprise data and analytics capabilities.This is an exciting opportunity to develop and execute Tower's enterprise analytics strategy, transforming data into actionable insights that drive business growth, deepen member relationships, and shape the products, services, and personalized experiences we deliver to our members.In this highly visible role, you'll oversee business intelligence, advanced analytics, data quality and governance, and the continued development of our new enterprise data lakehouse. You'll partner with senior leaders to drive innovation, foster a data-driven culture, and build and inspire a high-performing analytics team.We're looking for a forward-thinking leader who combines technical expertise, strategic vision, business acumen, and a passion for developing talent to help shape Tower's next generation of growth.Position Overview: The Assistant Vice President (AVP) of Business Intelligence is a key leadership role with responsibility for data strategy, including information assets and data governance, providing critical information for decision making, performing data analytics and trend analyses, and reporting for Tower leadership. Responsible for the functional areas of enterprise reporting and analytics, member insights, market research, and data literacy.This role will involve managing a team responsible for analyzing complex data sets, identifying trends, and providing actionable insights to key stakeholders. Combines advanced mathematical, statistical, analytical, and data mining expertise, knowledge of the financial industry, and programming skills to research, collect, analyze, and interpret large data sets from internal and external sources to develop data-driven solutions to difficult business challenges.Principal Accountabilities & Functions:Responsible for overseeing the development and implementation of data-driven strategies to drive business growth, enhance member value and improve decision-making processes.Collaborate with cross-functional teams to identify business needs and translate them into data requirements by leveraging knowledge of the business, credit union operations, and best practices to provide strategic decision support, typically through data extraction and advanced analytics.Coordinate new data implementation efforts, interfacing with other areas of the credit union to obtain the support and resources to meet the business and financial objectives.Design processes and develop procedures to overcome data barriers to the completion of projects or reaching objectives.Serve as a subject matter expert in areas of data science, data visualization, data mining, and data transformation.Manage the credit union's enterprise data governance program, ensuring data assets are trusted, governed and available to meet internal, regulatory/compliance and member demands.Monitor data quality to identify and troubleshoot data anomalies and discrepancies, such as duplicates and illogical or missing data, in order to maintain data integrity.Develop and support a data-driven culture through various data literacy and training initiatives.Lead new analytics initiatives that improve revenue, enhance the member experience or decrease costs.Work closely with IT and Information Security to integrate various disparate data sources across multiple database platforms.Continually research, propose, and implement improvements to business intelligence infrastructure.Manage, lead, mentor and coach a team of analysts to develop their skills, build best practices and grow data science knowledge within the organization.Manage and administer Tower's business intelligence technology and vendors, including Enterprise Data Warehouse.Analyze and evaluate market research, competitor data and industry trends to understand current competitive positioning and member needs/preferences.Design and create processes, procedures and recommend policies to be followed in support of new analytics initiatives.Present findings and recommendations to senior management, board of directors and other stakeholders in a clear and concise manner.Responsible for facilitating internal and external partnerships and collaboration with key department leaders to coordinate research and data analyses.Oversee the Business Intelligence budgetPerform other duties as assigned.Required Qualifications:Bachelor's degree in a related area of study; evidence of continuing professional development in data analytics and 6 years of relevant work experience ORA minimum of 10 years relevant work experience in analytics and modeling environments of financial/marketing industry; and a thorough knowledge of quantitative and qualitative research, statistical analysis and reporting, business intelligence, and analyzing large data sets is required.OR combination of education and experienceMaster's degree preferredExtensive demonstrated experience in quantitative and qualitative research, statistical analysis and reporting, business intelligence, or data analysis of large data sets.Knowledge of data science and predictive modeling.Skilled at presenting findings, conclusions, alternatives, and information clearly and concisely.Extensive experience in Data Warehouse and business intelligence associated tools.Strong interpersonal communication skills with the ability to deliver complex information to vast audiences.Demonstrated experience mentoring employees and project management experienceAbility to communicate effectively, orally and in writing.Competencies:Must possess and demonstrate a thorough knowledge of financial products and services.Ability to create and modify word-processing and spreadsheet documents using formulas and data tools, including graphs to include Microsoft Word and Excel programsAbility to create relevant and readable graphs, charts and presentationsMust be able to interpret statistical and other quantitative data related to market conditions, product penetration and membership penetrationMust possess excellent public speaking and presentation skillsAbility to read, and interpret business periodicals, professional journals and government regulationsAbility to write speeches, business correspondence and proposals for a diverse audienceAbility to provide explanation or instruction in a one-on-one situation either in person or over the phoneHighly developed coaching skills for individual staff guidance and supportAbility to define problems, collect data, establish facts and draw valid conclusionsAbility to identify cause and effect relationships and evaluate risk/costs vs. potential returnAbility to work with minimal supervisionAbility to prioritize tasks and complete daily job assignmentsAbility to develop action plans and organizes workload to accommodate competing deadlines.Ability to arrive at work routinely and promptlyMust be able to work independently and in a team environmentAbility to receive and provide constructive feedback to othersAbility to work productively and professionally under stressAbility to motivate and guide others to take actionAbility to facilitate group and 1-1 discussion and gain consensusAbility to maintain sensitive and confidential informationAble to interact effectively and professionally with colleagues and managersHas knowledge of and adheres to credit union policies and procedures and all regulations related to the Bank Secrecy Act, the USA PATRIOT Act and OFAC.Working Conditions:Ability to lift up to 20 lbs. with or without assistance.Ability to work the hours needed which may extend beyond the defined work schedule when operating conditions dictateRed Corridor Access requiredTower offers equal employment opportunity to all qualified job applicants and employees and does not discriminate in any facet of the employment relationship, based on race, ethnicity, national original, religion, gender, age, disability, or any other characteristic protected by law.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.