Fraud Investigator

Summary

Fraud InvestigatorAt Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A fun, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.Pay Range: $57,565 - $71,381 annuallyA new store means new opportunities. Help build the Cedar Park team from the ground up.Your Piece of the PuzzleDo you have a drive to protect and capture details? As a Fraud Investigator you will be responsible for protecting corporate assets. At NFM, this is accomplished by minimizing accounts receivable losses through preventative measures, detection, investigation and prosecution of fraudulent activities and chargeback's.A Day in the LifeBe the Expert: Conduct interviews and prepare written statements regarding internal and external fraud or theftInvestigate suspected or confirmed fraudulent activity against NFM - work in conjunction with loss prevention and follow apprehension proceduresAnalyze evidence (e.g., surveillance video, transaction receipts, etc.) and prepare investigation report for prosecutionPerform off-site surveillance on suspected criminals related to and NFM incident or offense - testify in court cases dealing with any legal action brought by NFMWork with any and all law enforcement and other government agencies on theft or criminal investigations and provide information gathering on related criminal activity that may affect NFMYour work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love.Can You Check These Boxes?Bachelor's degree in criminal justice, related field or equivalent experience3 - 5 years of retail investigations, law enforcement, or related experience1 - 2 years of skip tracing and online investigations experience1 - 2 years of interview and interrogation experienceAbility to solve complex problems and make sound decisions in high pressure situations.Knowledge of federal laws, state statutes and local ordinances pertaining to fraud, cybercrimes, bad checks, repossessions, theft, and skip tracing of individuals.Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employmentCertification in deployment of Oleoresin Capsicum (OC) required within one (1) year of employment and maintain certification standards. (Nebraska and Kansas Only)Valid Driver's License and an acceptable driving recordAbility to work night, weekend and/or early morning hours based on business needsPre-employment screening includes, but isn't limited to, criminal background checkWhat's in It for You?Same day pay - access to your earned pay on-demand, when you need it the mostCompetitive pay - generous annual increases up to 7%Inclusive culture – Because everyone who works or shops at NFM should feel right at homeHealth, dental, vision, life Insurance, short and long term disabilityPaid holidays (upon hire) and paid time off (after 90 days)Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)Virtual and in-person career development opportunities at all levelsPaid community volunteer opportunitiesTuition ReimbursementYou'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment optionNebraska Furniture Mart is an Equal Opportunity Employer

Job Description

Fraud InvestigatorAt Nebraska Furniture Mart (NFM), we've been hiring friends since 1937—people who share our passion for helping customers feel right at home. If you share our vision, we invite you to be one of us! People love working here! Named one of Furniture Today's Best places to work, and here a few reasons why: A fun, stable work environment, with no layoffs in our history. A safe place to work and shop, development opportunities leading you to the career of your dreams and a culture that encourages volunteering and serving our communities.Pay Range: $57,565 - $71,381 annuallyA new store means new opportunities. Help build the Cedar Park team from the ground up.Your Piece of the PuzzleDo you have a drive to protect and capture details? As a Fraud Investigator you will be responsible for protecting corporate assets. At NFM, this is accomplished by minimizing accounts receivable losses through preventative measures, detection, investigation and prosecution of fraudulent activities and chargeback's.A Day in the LifeBe the Expert: Conduct interviews and prepare written statements regarding internal and external fraud or theftInvestigate suspected or confirmed fraudulent activity against NFM - work in conjunction with loss prevention and follow apprehension proceduresAnalyze evidence (e.g., surveillance video, transaction receipts, etc.) and prepare investigation report for prosecutionPerform off-site surveillance on suspected criminals related to and NFM incident or offense - testify in court cases dealing with any legal action brought by NFMWork with any and all law enforcement and other government agencies on theft or criminal investigations and provide information gathering on related criminal activity that may affect NFMYour work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that's what we love.Can You Check These Boxes?Bachelor's degree in criminal justice, related field or equivalent experience3 - 5 years of retail investigations, law enforcement, or related experience1 - 2 years of skip tracing and online investigations experience1 - 2 years of interview and interrogation experienceAbility to solve complex problems and make sound decisions in high pressure situations.Knowledge of federal laws, state statutes and local ordinances pertaining to fraud, cybercrimes, bad checks, repossessions, theft, and skip tracing of individuals.Satisfactorily complete NFM Response to Resistance and First Responder training courses training course within ninety (90) days of employmentCertification in deployment of Oleoresin Capsicum (OC) required within one (1) year of employment and maintain certification standards. (Nebraska and Kansas Only)Valid Driver's License and an acceptable driving recordAbility to work night, weekend and/or early morning hours based on business needsPre-employment screening includes, but isn't limited to, criminal background checkWhat's in It for You?Same day pay - access to your earned pay on-demand, when you need it the mostCompetitive pay - generous annual increases up to 7%Inclusive culture – Because everyone who works or shops at NFM should feel right at homeHealth, dental, vision, life Insurance, short and long term disabilityPaid holidays (upon hire) and paid time off (after 90 days)Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)Virtual and in-person career development opportunities at all levelsPaid community volunteer opportunitiesTuition ReimbursementYou'll start saving for your retirement immediately in NFM's 401(k) and you're eligible for company match after one year. NFM's 401(k) also offers Berkshire Stock as an investment optionNebraska Furniture Mart is an Equal Opportunity Employer