ILLINOIS STATE POLICE TELECOMMUNICATOR SPECIALIST- Pontiac

Summary

Illinois State Police Telecommunicator Specialist- PontiacThe Illinois State Police (ISP) Division of Statewide 9-1-1 is seeking a detail-oriented and service-focused Telecommunicator Specialist to join our team. The Telecommunicator operates a multi-channel trunked radio network to simultaneously receive, monitor, and transmit critical information for law enforcement and emergency operations. Working at a multi-terminal console, the role uses multiple databases and messaging systems to relay police and emergency communications between mobile units and base stations. This position answers and responds to emergency, non-emergency, and 9-1-1 calls from the public. It also monitors Doppler weather data via the National Weather System EmNet platform and gathers weather-related information from local agencies for relay to the National Weather Service through the National Warning System (NAWAS). The Telecommunicator ensures timely, accurate information flow to support public safety and coordinated emergency response.The Illinois State Police offers a robust benefit package including: Health, life, vision, and dental insurance. 12 weeks paid maternity/paternity leave. Pension Plan Deferred Compensation, and other pre-tax benefit programs. Employees earn twelve (12) paid sick days annually. Ten to twenty-five (10-25) paid vacation days based on years of service. Employees earn three (3) paid personal days pro-rated based on start date. Thirteen-Fourteen (13-14) paid state holidays annually.Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger and something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule and flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Minimum Qualifications: This position requires successful completion of the Illinois State Police Telecommunicator Trainee Program. This position requires valid and active Law Enforcement Agencies Data System (LEADS) Full Acccess Certification.Preferred Qualifications: Prefers at least six (6) months of Telecommunications experience. Prefers at least six (6) months of experience using multiple monitors simultaneously. Prefers at least six (6) months of experience with law enforcement computer systems (such as LEADS, CAD, NLETS, NCIC, FOID, CCH) and law enforcement terminology and concepts. Prefers at least six (6) months of experience operating a multiple-terminal console configuration. Prefers at least six (6) months of experience with obtaining and providing information via a standard telephone or two-way radio. Prefers at least six (6) months of experience with completing training or online courses via computer or a web-based computer system.Conditions of Employment: Ability to pass an Illinois State Police background check and drug screening. Requires possession of a valid LEADS operator certificate. Requires a clear speaking voice. Must be able to work assigned shifts, weekends, and holidays.About the Agency: The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

Job Description

Illinois State Police Telecommunicator Specialist- PontiacThe Illinois State Police (ISP) Division of Statewide 9-1-1 is seeking a detail-oriented and service-focused Telecommunicator Specialist to join our team. The Telecommunicator operates a multi-channel trunked radio network to simultaneously receive, monitor, and transmit critical information for law enforcement and emergency operations. Working at a multi-terminal console, the role uses multiple databases and messaging systems to relay police and emergency communications between mobile units and base stations. This position answers and responds to emergency, non-emergency, and 9-1-1 calls from the public. It also monitors Doppler weather data via the National Weather System EmNet platform and gathers weather-related information from local agencies for relay to the National Weather Service through the National Warning System (NAWAS). The Telecommunicator ensures timely, accurate information flow to support public safety and coordinated emergency response.The Illinois State Police offers a robust benefit package including: Health, life, vision, and dental insurance. 12 weeks paid maternity/paternity leave. Pension Plan Deferred Compensation, and other pre-tax benefit programs. Employees earn twelve (12) paid sick days annually. Ten to twenty-five (10-25) paid vacation days based on years of service. Employees earn three (3) paid personal days pro-rated based on start date. Thirteen-Fourteen (13-14) paid state holidays annually.Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger and something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule and flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Minimum Qualifications: This position requires successful completion of the Illinois State Police Telecommunicator Trainee Program. This position requires valid and active Law Enforcement Agencies Data System (LEADS) Full Acccess Certification.Preferred Qualifications: Prefers at least six (6) months of Telecommunications experience. Prefers at least six (6) months of experience using multiple monitors simultaneously. Prefers at least six (6) months of experience with law enforcement computer systems (such as LEADS, CAD, NLETS, NCIC, FOID, CCH) and law enforcement terminology and concepts. Prefers at least six (6) months of experience operating a multiple-terminal console configuration. Prefers at least six (6) months of experience with obtaining and providing information via a standard telephone or two-way radio. Prefers at least six (6) months of experience with completing training or online courses via computer or a web-based computer system.Conditions of Employment: Ability to pass an Illinois State Police background check and drug screening. Requires possession of a valid LEADS operator certificate. Requires a clear speaking voice. Must be able to work assigned shifts, weekends, and holidays.About the Agency: The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.