Comm Spec III - EMD

Summary

Individual works in the State Warning Point to monitor and operate telephone switchboard, inbound/outbound email notifications and radio systems. Additional equipment to include; radio systems, weather alerts, NAWAS, security systems, public alerting software, and communications with Fixed Nuclear Facilities (FNF). Receives and routes calls to division personnel. Receives and routes information from federal, state, and local agencies. Disseminates information to other agencies via telephone, two-way radio, computer, or fax. Coordinates initial alert notifications from power plants and other facilities. Monitors severe weather bulletins and forecasts from various software systems and notifies appropriate personnel. Maintains and logs daily activities and emergency-related incidents into a computer-generated operations journal. Inputs data, updates material, and develops computer information using various especially designed emergency management software programs. Individual must be able to work Overnight Time Shifts (midnight-8:00 hrs.) over the week period to include weekends.Two years of college courses or equivalent and six months experience in radio or telephone dispatching, or six months experience in call center/customer service operations, or a combination of education and experience necessary to perform duties. Applicants must possess the ability to accurately convey and interpret oral, written, and visual communications to and from county, state, and federal agencies and the general public during stressful situations and emergencies. Must be computer literate and willing to learn specialized software programs.South Carolina Certified Emergency Manager certification preferred or will seek to complete within three years.#J-18808-Ljbffr

Job Description

Individual works in the State Warning Point to monitor and operate telephone switchboard, inbound/outbound email notifications and radio systems. Additional equipment to include; radio systems, weather alerts, NAWAS, security systems, public alerting software, and communications with Fixed Nuclear Facilities (FNF). Receives and routes calls to division personnel. Receives and routes information from federal, state, and local agencies. Disseminates information to other agencies via telephone, two-way radio, computer, or fax. Coordinates initial alert notifications from power plants and other facilities. Monitors severe weather bulletins and forecasts from various software systems and notifies appropriate personnel. Maintains and logs daily activities and emergency-related incidents into a computer-generated operations journal. Inputs data, updates material, and develops computer information using various especially designed emergency management software programs. Individual must be able to work Overnight Time Shifts (midnight-8:00 hrs.) over the week period to include weekends.Two years of college courses or equivalent and six months experience in radio or telephone dispatching, or six months experience in call center/customer service operations, or a combination of education and experience necessary to perform duties. Applicants must possess the ability to accurately convey and interpret oral, written, and visual communications to and from county, state, and federal agencies and the general public during stressful situations and emergencies. Must be computer literate and willing to learn specialized software programs.South Carolina Certified Emergency Manager certification preferred or will seek to complete within three years.#J-18808-Ljbffr