Program Specialist or Senior

Summary

Program Specialist Or SeniorIdaho Power — located in vibrant Boise, Idaho — is looking for a Program Specialist or Senior to join our Customer Operations team. It's an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we're working hard to provide our customers with the safe, reliable, affordable energy they depend on. While this position is based at Idaho Power's downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote. Relocation assistance may also be provided to the successful candidate.What does a Program Specialist or Senior do for us?They create and manage energy efficiency programs, with an emphasis on HVAC technologies and systems, demand response programs, and/or other customer offerings. This includes program design, process development and system integration, marketing and communications, contract management, daily operations, payment processing, and reporting of results. A Senior Program Specialist also acts as the subject matter expert with comprehensive, specific, and progressive knowledge related to the program or area of discipline, including HVAC equipment and applications.In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.A COMPETITIVE CANDIDATE WILL HAVEKnowledge of:Working knowledge of common software programs such as Internet Explorer, Microsoft Outlook, Word, Excel, and PowerPointEnergy efficiency terms and products and utility company operationsPreferred:o Understanding of regulatory and policy impacts to energy efficiency programsSkills in:Strong project managementInterpersonal communicationClear and concise writingOrganizationCustomer serviceIn depth data analysis and reporting, including the ability to present program information effectively to internal and external audiencesProgram planning and developmentIssue resolutionPreferred:o Ability to influence, gain commitment, and manage conflicto Demonstrated leadership skillsAbility to:Comprehend HVAC concepts and be familiar with HVAC technologiesDevelop and manage programsComprehend technical issues in energy efficiencyNegotiate complex issuesAnalyze large and/or complex datasets and databasesPrepare comprehensive written and oral reports of problems, alternatives and recommendations.MINIMUM REQUIREMENTSProgram SpecialistEducation:Bachelor's degree in business, science, engineering, marketing, communications or related field OR Equivalent combination of education and experience Preferred: o Formal education in HVAC Experience: 3 years of experience in project or program management including 2 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing Preferred: o 3 years of work experience in utility industry, with a customer-related focus Licenses & Certifications: Valid driver's license with an acceptable driving record based on driving requirements for the positionSenior Program SpecialistEducation:Bachelor's degree in business, engineering, marketing, communications or related field OR Equivalent combination of education and experience Preferred: Mechanical engineering degree and/or formal education in HVAC Experience: 5 years of experience in project or program management, including 5 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing Preferred: o 5 years of work experience in utility industry, with a customer-related focus Licenses & Certifications: Valid driver's license with an acceptable driving record based on driving requirements for the position Preferred: o Project Management Professionals Certification, HVAC certifications and licensesPHYSICAL REQUIREMENTS This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. Position also requires the ability to occasionally bend, stoop and squat, ascend / descend stairs, ladders, climb in to and out of vehicles; twist, kneel, balance; rarely crawl. Rarely lift 10 lbs. shoulder height and above; rarely lift items weighing up to 50 lbs. waist high and knee high; rarely use exertional force less than 50 lbs.; occasionally use two hands to carry items weighing up to 50 lbs. and one hand to carry items weighing up to 25 lbs. Must be able to withstand confined spaces and heights. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.ADDITIONAL INFORMATION Company representative interfacing with outside organizations.Competencies:Communication, Customer Focus, Decision Making, Emotional Intelligence, Planning and Organizing, Work StandardsNeed Assistance Completing Your Application?Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: Phone : 208-388-2965 or Email : jobs@idahopower.comIdaho Power is an Equal Opportunity EmployerWe're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.

Job Description

Program Specialist Or SeniorIdaho Power — located in vibrant Boise, Idaho — is looking for a Program Specialist or Senior to join our Customer Operations team. It's an exciting time to work for Idaho Power. Our work plays a critical role in communities we serve across Idaho and Oregon, and we're working hard to provide our customers with the safe, reliable, affordable energy they depend on. While this position is based at Idaho Power's downtown Boise location, we offer both flexible schedules and the opportunity to work up to 40% remote. Relocation assistance may also be provided to the successful candidate.What does a Program Specialist or Senior do for us?They create and manage energy efficiency programs, with an emphasis on HVAC technologies and systems, demand response programs, and/or other customer offerings. This includes program design, process development and system integration, marketing and communications, contract management, daily operations, payment processing, and reporting of results. A Senior Program Specialist also acts as the subject matter expert with comprehensive, specific, and progressive knowledge related to the program or area of discipline, including HVAC equipment and applications.In addition to the meaningful work we do, we offer work-life balance, competitive pay and benefits, an employee incentive plan, and both a 401k employer-match and a pension plan, making Idaho Power one of the best employers in the state.A COMPETITIVE CANDIDATE WILL HAVEKnowledge of:Working knowledge of common software programs such as Internet Explorer, Microsoft Outlook, Word, Excel, and PowerPointEnergy efficiency terms and products and utility company operationsPreferred:o Understanding of regulatory and policy impacts to energy efficiency programsSkills in:Strong project managementInterpersonal communicationClear and concise writingOrganizationCustomer serviceIn depth data analysis and reporting, including the ability to present program information effectively to internal and external audiencesProgram planning and developmentIssue resolutionPreferred:o Ability to influence, gain commitment, and manage conflicto Demonstrated leadership skillsAbility to:Comprehend HVAC concepts and be familiar with HVAC technologiesDevelop and manage programsComprehend technical issues in energy efficiencyNegotiate complex issuesAnalyze large and/or complex datasets and databasesPrepare comprehensive written and oral reports of problems, alternatives and recommendations.MINIMUM REQUIREMENTSProgram SpecialistEducation:Bachelor's degree in business, science, engineering, marketing, communications or related field OR Equivalent combination of education and experience Preferred: o Formal education in HVAC Experience: 3 years of experience in project or program management including 2 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing Preferred: o 3 years of work experience in utility industry, with a customer-related focus Licenses & Certifications: Valid driver's license with an acceptable driving record based on driving requirements for the positionSenior Program SpecialistEducation:Bachelor's degree in business, engineering, marketing, communications or related field OR Equivalent combination of education and experience Preferred: Mechanical engineering degree and/or formal education in HVAC Experience: 5 years of experience in project or program management, including 5 years of experience in any of the following related fields: utility, customer service, science, engineering, or marketing Preferred: o 5 years of work experience in utility industry, with a customer-related focus Licenses & Certifications: Valid driver's license with an acceptable driving record based on driving requirements for the position Preferred: o Project Management Professionals Certification, HVAC certifications and licensesPHYSICAL REQUIREMENTS This position requires working at a desk/computer for extended periods of time. It requires the use of office equipment, fine motor skills including typing on the computer, dialing phones, filing paper, and working in close proximity to other people. Position also requires the ability to occasionally bend, stoop and squat, ascend / descend stairs, ladders, climb in to and out of vehicles; twist, kneel, balance; rarely crawl. Rarely lift 10 lbs. shoulder height and above; rarely lift items weighing up to 50 lbs. waist high and knee high; rarely use exertional force less than 50 lbs.; occasionally use two hands to carry items weighing up to 50 lbs. and one hand to carry items weighing up to 25 lbs. Must be able to withstand confined spaces and heights. The above is a summary of the primary essential functions of the position. This job may require the performance of additional tasks assigned by company leaders or management. Questions regarding job requirements or accommodation requests should be directed to Human Resources.ADDITIONAL INFORMATION Company representative interfacing with outside organizations.Competencies:Communication, Customer Focus, Decision Making, Emotional Intelligence, Planning and Organizing, Work StandardsNeed Assistance Completing Your Application?Please contact our Recruiting Office if you have questions, require assistance or accommodation while applying for employment with Idaho Power Company: Phone : 208-388-2965 or Email : jobs@idahopower.comIdaho Power is an Equal Opportunity EmployerWe're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), age, sexual orientation, gender identity, genetic information, veteran status, physical or mental disability, marital status, and any other status protected by applicable federal and state laws.Please note: Idaho Power will not provide sponsorship for obtaining an employment visa, such as an H-1B visa.