Summary
Brooklyn Public Library is seeking a Technology Resource Specialist to deliver user-centered tech support, train staff, and run computer classes across branches. The role requires strong customer service, a solid grasp of Windows and MS Office, and familiarity with Sierra, Bibliocommons, Overdrive, and Pharos.
The TRS will open/close the branch, coordinate with IT and vendors, and participate in ongoing training to support patrons and staff effectively.
#J-18808-LjbffrJob Description
Brooklyn Public Library is seeking a Technology Resource Specialist to deliver user-centered tech support, train staff, and run computer classes across branches. The role requires strong customer service, a solid grasp of Windows and MS Office, and familiarity with Sierra, Bibliocommons, Overdrive, and Pharos.
The TRS will open/close the branch, coordinate with IT and vendors, and participate in ongoing training to support patrons and staff effectively.
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