SIU Investigator

Summary

SIU InvestigatorSay hello to HagertyHagerty is a company builtby drivers fordrivers. We put our members at the center of everything wedo, andare dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love.We'reproud to be the world's largest insurer of collectible andenthusiastvehicles and are home to the Hagerty Drivers Club, the world's largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we hosta number ofdriving events and concours, and ouraward-winningautomotive journalists produce the most popular car magazine globally, alongside internationally awarded videos.We'recommitted to Never Stop Driving.The Claims team has an opportunity for a SIU Investigator . The Special Investigator investigates and identifies questionable and suspicious claims, communicating with claims personnel, insurance carriers, law enforcement, and government regulatory agencies to prevent and deter fraud.What you'll doConduct timely investigations including recorded statements and interviewsProvide timely status updatesTimely and clear documentation of Claim FilesMeet claim audit scores target.Maintain highest level of confidentiality and professionalismAccept assigned referral of questionable claims with an appropriate investigative action planEnsure accuracy, quality and timeliness of the evidence gathered during an investigation as well as compliance with all applicable laws, legal codes, and governing agenciesProvide Claim Adjuster with timely investigation results and document investigative findingsDetermine whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc.Properly provide recommendations and decisions surrounding investigative efforts to include request for authorization for Examinations Under Oath to be conductedDetermine whether vendor involvement is needed to include budget and management of the investigationPerform detailed database queries on SIU investigations to include analysis and organization of critical data to assist during the assigned investigationProperly evaluate and complete state compliance referrals, as applicable, when questionable or suspicious activity is identifiedAssist in providing fraud awareness training to claim staffAssist the claim department and give guidance in the handling of questionable claims as neededMaintain active membership in professional organizations that provide SIU assistance and resourcesEstablish and maintain relationships with law enforcement, government regulatory agencies and insurance industry personnel assisting when needed or requiredThis might describe youMust be detail orientedAbility to work with highly confidential informationAbility to recognize patterns of inconsistencies that may be linked to fraudulent activityMust have ability to interact with clients, repair shops and appraisersMaintain high level of accuracyAbility to work independently and lead othersMaintains highest level of confidentiality and professionalismExcellent verbal and written communication skillsGood organization and time management skillsShowcase enthusiasm and proficiency in OSINT, technology, and data analyticsMaintain a positive attitude & foster team engagementMust be willing to travel and or work additional hours3-5 years claim experience, or prior investigator/law enforcement experienceStrong investigative skills necessaryDemonstrate knowledge of tools and techniques needed for conducting fraud investigationsDemonstrate proficiencies with computer softwareOther things to noteThis position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed,valuedand belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for futuregenerationsand our desire to make a positive impactinthe world.#LI-Remote / LI-Hybrid / #LI-OnsiteEEO/AAUS Benefits OverviewCanada Benefits OverviewUK Benefits OverviewIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!#J-18808-Ljbffr

Job Description

SIU InvestigatorSay hello to HagertyHagerty is a company builtby drivers fordrivers. We put our members at the center of everything wedo, andare dedicated to making it easier and more enjoyable for enthusiasts to drive and celebrate the machines they love.We'reproud to be the world's largest insurer of collectible andenthusiastvehicles and are home to the Hagerty Drivers Club, the world's largest car club. Our Marketplace business presents live and digital sales across the U.S. and Europe, we hosta number ofdriving events and concours, and ouraward-winningautomotive journalists produce the most popular car magazine globally, alongside internationally awarded videos.We'recommitted to Never Stop Driving.The Claims team has an opportunity for a SIU Investigator . The Special Investigator investigates and identifies questionable and suspicious claims, communicating with claims personnel, insurance carriers, law enforcement, and government regulatory agencies to prevent and deter fraud.What you'll doConduct timely investigations including recorded statements and interviewsProvide timely status updatesTimely and clear documentation of Claim FilesMeet claim audit scores target.Maintain highest level of confidentiality and professionalismAccept assigned referral of questionable claims with an appropriate investigative action planEnsure accuracy, quality and timeliness of the evidence gathered during an investigation as well as compliance with all applicable laws, legal codes, and governing agenciesProvide Claim Adjuster with timely investigation results and document investigative findingsDetermine whether additional evidence is required including but not limited to accident reports, accident scene reconstructions, witness statements, police reports, expert opinion, etc.Properly provide recommendations and decisions surrounding investigative efforts to include request for authorization for Examinations Under Oath to be conductedDetermine whether vendor involvement is needed to include budget and management of the investigationPerform detailed database queries on SIU investigations to include analysis and organization of critical data to assist during the assigned investigationProperly evaluate and complete state compliance referrals, as applicable, when questionable or suspicious activity is identifiedAssist in providing fraud awareness training to claim staffAssist the claim department and give guidance in the handling of questionable claims as neededMaintain active membership in professional organizations that provide SIU assistance and resourcesEstablish and maintain relationships with law enforcement, government regulatory agencies and insurance industry personnel assisting when needed or requiredThis might describe youMust be detail orientedAbility to work with highly confidential informationAbility to recognize patterns of inconsistencies that may be linked to fraudulent activityMust have ability to interact with clients, repair shops and appraisersMaintain high level of accuracyAbility to work independently and lead othersMaintains highest level of confidentiality and professionalismExcellent verbal and written communication skillsGood organization and time management skillsShowcase enthusiasm and proficiency in OSINT, technology, and data analyticsMaintain a positive attitude & foster team engagementMust be willing to travel and or work additional hours3-5 years claim experience, or prior investigator/law enforcement experienceStrong investigative skills necessaryDemonstrate knowledge of tools and techniques needed for conducting fraud investigationsDemonstrate proficiencies with computer softwareOther things to noteThis position is open to U.S. remote work. However, team members who reside within 20 miles of the Traverse City headquarters will follow a hybrid schedule, working from the office three days per week.Familiarity with public company requirements, including Sarbanes Oxley and key regulations, if applicable. For SOX compliant roles, responsible for designing, executing, and documenting internal controls where they have been identified as owners to prevent errors in financial reporting, processes, and business operations. Including attestation to the completeness, accuracy, and compliance of all financial reporting data, where applicable.At Hagerty, we share the road. We are an inclusive automotive community where all are welcomed,valuedand belong regardless of race, gender, age, or car preference. We are united by our shared passion for driving, our commitment to preserve car culture for futuregenerationsand our desire to make a positive impactinthe world.#LI-Remote / LI-Hybrid / #LI-OnsiteEEO/AAUS Benefits OverviewCanada Benefits OverviewUK Benefits OverviewIf you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!#J-18808-Ljbffr