Management and Program Analyst

Summary

Management And Program Analyst Duties

The Management and Program Analyst performs the following major duties:

1. Manage and coordinate pre-departure communications by reviewing messaging, ensuring policy alignment, advising leadership, and supporting consistent communication across stakeholders.
2. Develop and maintain pre-departure materials and training, including newsletters, learning resources, SOPs, and curriculum aligned with the Volunteer Delivery System and agency strategy.
3. Lead monitoring and reporting efforts by creating tracking systems, analyzing invitee data, reporting on attrition and feedback, and supporting data management functions.
4. Collaborate on travel logistics and operational processes with internal and external partners, ensuring smooth coordination of Volunteer travel and resolving issues as they arise.
5. Provide administrative and customer service support, including responding to invitee inquiries, managing purchase obligations, and supporting cross-office communication and alignment.

Job Description

Management And Program Analyst Duties

The Management and Program Analyst performs the following major duties:

1. Manage and coordinate pre-departure communications by reviewing messaging, ensuring policy alignment, advising leadership, and supporting consistent communication across stakeholders.
2. Develop and maintain pre-departure materials and training, including newsletters, learning resources, SOPs, and curriculum aligned with the Volunteer Delivery System and agency strategy.
3. Lead monitoring and reporting efforts by creating tracking systems, analyzing invitee data, reporting on attrition and feedback, and supporting data management functions.
4. Collaborate on travel logistics and operational processes with internal and external partners, ensuring smooth coordination of Volunteer travel and resolving issues as they arise.
5. Provide administrative and customer service support, including responding to invitee inquiries, managing purchase obligations, and supporting cross-office communication and alignment.