Senior Lead Business Execution Consultant - Product Capabilities Strategic Initiatives

Summary

Leader, Strategic InitiativesThe Leader, Strategic Initiatives is responsible for leading high-priority transformation efforts that improve efficiency, simplify processes, strengthen operational execution, and deliver measurable business outcomes across Card & Personal Lending Product Capabilities.This role serves as a hands-on transformation leader and change agent, partnering with senior leaders to assess complex challenges, reengineer business processes, identify opportunities to leverage automation and AI, develop executive recommendations, and drive execution through implementation. The leader must operate effectively in ambiguity, quickly understand current-state processes and organizational dynamics, and translate complex information into practical, actionable solutions.The initial focus will be leading the end-to-end reengineering of the Marketing Delivery process in partnership with Marketing Delivery leadership. The work will streamline workflows, improve transparency, accelerate speed-to-market, clarify ownership, reduce handoffs, and improve the experience for P&L Intent teams and delivery partners.In this role you will:Serve as a trusted advisor to senior leadership by applying deep transformation, process reengineering, and business execution knowledge to high-priority strategic initiativesLead the strategy and resolution of highly complex and unique business challenges across multiple functional areas, translating business needs into objectives, roadmaps, success measures, and long-term solutionsDrive high-impact initiatives from current-state assessment through implementation and benefit realization, delivering measurable improvements in efficiency, transparency, accountability, scalability, and customer outcomesLead the end-to-end transformation of the Marketing Delivery process, improving intake, prioritization, ownership, handoffs, governance, and visibility to accelerate speed to marketProvide vision and direction for future-state processes and operating models by evaluating complex and variable factors, identifying root causes, and developing practical solutions that can be sustainedApply significant independent judgment to resolve complex to highly complex issues, manage risks and dependencies, remove barriers, and influence decisions with broad significanceIdentify and advance opportunities to use artificial intelligence, automation, workflow technology, and data to reduce manual effort and improve speed, accuracy, transparency, and scalability while maintaining appropriate risk and control disciplineStrategically engage and influence professionals and managers across Product, Marketing, Operations, Technology, Risk, Compliance, Legal, Finance, and enterprise support functions to align priorities and drive executionRequired Qualifications:7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Experience leading strategic initiatives, business transformation, process reengineering, operating model design, or large-scale change programs.Proven ability to assess complex business challenges, identify root causes, and develop practical, scalable solutions.Exceptional executive communication, presentation, and strategic storytelling skills, including the ability to distill complex information into clear, actionable recommendations.Experience leveraging artificial intelligence, automation, workflow technologies, or digital capabilities to improve operational effectiveness and business performance.Demonstrated success delivering measurable business outcomes through cross-functional leadership, influence, and execution.Strong facilitation, analytical problem-solving, stakeholder management, and organizational change leadership capabilities.Ability to influence and drive results across a matrixed organization while managing multiple priorities in a fast-paced and ambiguous environment.Experience within financial services, consumer lending, cards, marketing operations, or other highly regulated environments preferred.Experience with Lean, Six Sigma, Agile, Design Thinking, or similar continuous improvement and transformation methodologies preferred.Job Expectations:Willingness to work on-site at one of the stated locations on the job opening.This position offers a hybrid work schedule.Relocation assistance is not available for this position.This position is not eligible for Visa sponsorship.Posting Locations:Charlotte, NC - 550 S. Tryon St.Wilmington, DE – 2200 Concord PikeWest Des Moines, IA -- 800 Jordan Creek Pkwy.Chandler, AZ -- 2700 Price Rd.

Job Description

Leader, Strategic InitiativesThe Leader, Strategic Initiatives is responsible for leading high-priority transformation efforts that improve efficiency, simplify processes, strengthen operational execution, and deliver measurable business outcomes across Card & Personal Lending Product Capabilities.This role serves as a hands-on transformation leader and change agent, partnering with senior leaders to assess complex challenges, reengineer business processes, identify opportunities to leverage automation and AI, develop executive recommendations, and drive execution through implementation. The leader must operate effectively in ambiguity, quickly understand current-state processes and organizational dynamics, and translate complex information into practical, actionable solutions.The initial focus will be leading the end-to-end reengineering of the Marketing Delivery process in partnership with Marketing Delivery leadership. The work will streamline workflows, improve transparency, accelerate speed-to-market, clarify ownership, reduce handoffs, and improve the experience for P&L Intent teams and delivery partners.In this role you will:Serve as a trusted advisor to senior leadership by applying deep transformation, process reengineering, and business execution knowledge to high-priority strategic initiativesLead the strategy and resolution of highly complex and unique business challenges across multiple functional areas, translating business needs into objectives, roadmaps, success measures, and long-term solutionsDrive high-impact initiatives from current-state assessment through implementation and benefit realization, delivering measurable improvements in efficiency, transparency, accountability, scalability, and customer outcomesLead the end-to-end transformation of the Marketing Delivery process, improving intake, prioritization, ownership, handoffs, governance, and visibility to accelerate speed to marketProvide vision and direction for future-state processes and operating models by evaluating complex and variable factors, identifying root causes, and developing practical solutions that can be sustainedApply significant independent judgment to resolve complex to highly complex issues, manage risks and dependencies, remove barriers, and influence decisions with broad significanceIdentify and advance opportunities to use artificial intelligence, automation, workflow technology, and data to reduce manual effort and improve speed, accuracy, transparency, and scalability while maintaining appropriate risk and control disciplineStrategically engage and influence professionals and managers across Product, Marketing, Operations, Technology, Risk, Compliance, Legal, Finance, and enterprise support functions to align priorities and drive executionRequired Qualifications:7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Experience leading strategic initiatives, business transformation, process reengineering, operating model design, or large-scale change programs.Proven ability to assess complex business challenges, identify root causes, and develop practical, scalable solutions.Exceptional executive communication, presentation, and strategic storytelling skills, including the ability to distill complex information into clear, actionable recommendations.Experience leveraging artificial intelligence, automation, workflow technologies, or digital capabilities to improve operational effectiveness and business performance.Demonstrated success delivering measurable business outcomes through cross-functional leadership, influence, and execution.Strong facilitation, analytical problem-solving, stakeholder management, and organizational change leadership capabilities.Ability to influence and drive results across a matrixed organization while managing multiple priorities in a fast-paced and ambiguous environment.Experience within financial services, consumer lending, cards, marketing operations, or other highly regulated environments preferred.Experience with Lean, Six Sigma, Agile, Design Thinking, or similar continuous improvement and transformation methodologies preferred.Job Expectations:Willingness to work on-site at one of the stated locations on the job opening.This position offers a hybrid work schedule.Relocation assistance is not available for this position.This position is not eligible for Visa sponsorship.Posting Locations:Charlotte, NC - 550 S. Tryon St.Wilmington, DE – 2200 Concord PikeWest Des Moines, IA -- 800 Jordan Creek Pkwy.Chandler, AZ -- 2700 Price Rd.