SURVEILLANCE OFFICER

Summary

Surveillance OfficerLocated on the Mississippi River, on the site of the former Learned's Mill that operated from 1828 until 1962, Magnolia Bluffs Casino now calls this historic land home. The casino originally opened in 2012 and is currently owned and operated by Saratoga Casino Holdings, LLC. With numerous slot machines and ample table games as well as delicious dining options, we offer a guest experience unparalleled to others.We are now looking to expand our team as we continue to provide the city of Natchez with the best customer service and gaming experience possible! Our current opening is for a Surveillance Officer. This position will report directly to the Director of Surveillance and will be responsible for:Conducting surveillance through the CCTV system utilizing the necessary equipment to identify, record and document procedural violations and unusual activities.Communicating violations in a timely manner to appropriate supervisory personnel and following up with accurate and detailed documentation.Preparing additional reports when applicable.Conducting video reviews as assigned.Documenting equipment malfunctions.Responsible for compliance with all related State and company regulatory requirements.Performing all other duties as assigned.Promoting outstanding customer relations.Education: High School Diploma or equivalent.Experience: Previous experience in casino surveillance preferred. Excellent written and verbal communication skills required. Ability to read and interpret documents. Ability to apply common sense understanding to carry out instructions. Must be computer literate. Vision must be correctable to 20/20.Other:Able to lift and carry 30 lbs. occasionally.Able to sit for 6-8 hours.This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.Magnolia Bluffs is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs. As a full-time employee, you will receive:Company Paid Medical Insurance with buy up options for dependents and coverage levels.Affordable Dental & Vision InsuranceCompany Paid Life InsuranceWide Variety of Voluntary Insurance OptionsRetirement OptionsAll of our dedicated team members will enjoy the following benefits:Employee Assistance ProgramUnlimited Access to National and Local DiscountsEmployee Dining DiscountRobust Employee Recognition ProgramHealth & Wellness ProgramGrowth OpportunitiesPTO Schedules That Promote Work/Life BalanceCasino employees may be required to obtain a Mississippi Gaming License. Cost of license is covered by Saratoga Casino Holdings, LLC. Travel to Jackson, MS will be mandatory for this licensing process.Saratoga Casino Holdings, LLC, and its subsidiaries are equal opportunity employers and are strongly committed to workforce diversity. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Magnolia Bluffs is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.

Job Description

Surveillance OfficerLocated on the Mississippi River, on the site of the former Learned's Mill that operated from 1828 until 1962, Magnolia Bluffs Casino now calls this historic land home. The casino originally opened in 2012 and is currently owned and operated by Saratoga Casino Holdings, LLC. With numerous slot machines and ample table games as well as delicious dining options, we offer a guest experience unparalleled to others.We are now looking to expand our team as we continue to provide the city of Natchez with the best customer service and gaming experience possible! Our current opening is for a Surveillance Officer. This position will report directly to the Director of Surveillance and will be responsible for:Conducting surveillance through the CCTV system utilizing the necessary equipment to identify, record and document procedural violations and unusual activities.Communicating violations in a timely manner to appropriate supervisory personnel and following up with accurate and detailed documentation.Preparing additional reports when applicable.Conducting video reviews as assigned.Documenting equipment malfunctions.Responsible for compliance with all related State and company regulatory requirements.Performing all other duties as assigned.Promoting outstanding customer relations.Education: High School Diploma or equivalent.Experience: Previous experience in casino surveillance preferred. Excellent written and verbal communication skills required. Ability to read and interpret documents. Ability to apply common sense understanding to carry out instructions. Must be computer literate. Vision must be correctable to 20/20.Other:Able to lift and carry 30 lbs. occasionally.Able to sit for 6-8 hours.This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.Magnolia Bluffs is not just a fun place to work. We ensure our employees are rewarded with optimal benefits to meet your daily needs. As a full-time employee, you will receive:Company Paid Medical Insurance with buy up options for dependents and coverage levels.Affordable Dental & Vision InsuranceCompany Paid Life InsuranceWide Variety of Voluntary Insurance OptionsRetirement OptionsAll of our dedicated team members will enjoy the following benefits:Employee Assistance ProgramUnlimited Access to National and Local DiscountsEmployee Dining DiscountRobust Employee Recognition ProgramHealth & Wellness ProgramGrowth OpportunitiesPTO Schedules That Promote Work/Life BalanceCasino employees may be required to obtain a Mississippi Gaming License. Cost of license is covered by Saratoga Casino Holdings, LLC. Travel to Jackson, MS will be mandatory for this licensing process.Saratoga Casino Holdings, LLC, and its subsidiaries are equal opportunity employers and are strongly committed to workforce diversity. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Magnolia Bluffs is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.