Programs Specialist

Summary

Position Summary

The Programs Specialist supports NHA's technical and operations program managers and revenue generation team, as well as content development for Clean Currents and NHA Regional Meetings. Working closely with program managers and senior leadership, the Specialist delivers value to NHA member organizations through in-person and virtual events, roundtable meetings, written communications, and program deliverables.

Principal Responsibilities

Program Manager Support

• Schedule and organize meetings, send Outlook invites, manage RSVPs, and track attendees; take and circulate meeting minutes, track action items, and follow up with stakeholders
• Attend member committee, council, and roundtable meetings; support program managers and track attendance to measure member engagement
• Manage requests for information (RFIs) from members and external stakeholders, ensuring timely responses
• Support program managers in communicating with member organizations to maximize representation and participation across program areas

Member Programs and Events

• Support NHA's Operational Excellence (OpEx) Program, including promoting the OpEx tool and delivering benchmarking resources and best practices
• Coordinate lunch-and-learn virtual sessions, including recordings and PDH credit documentation; promote NHA's On-Demand Video Library
• Coordinate logistics for in-person and virtual meetings, webinars, and conferences, including registrations and participant communications

Clean Currents and Regional Meetings

• Schedule content development committee meetings, communicate speaker submittal instructions, collect presentations, photos, and bios, and manage speaker records in AMS and Cadmium Ed Harvester

Data and Administrative Support

• Perform data management and entry, including AMS updates, contact maintenance, and program documentation
• Maintain program content on NHA's website and member portal; draft, proofread, and distribute correspondence on behalf of program managers
• Support accounts receivable follow-up on open invoices

Job Description

Position Summary

The Programs Specialist supports NHA's technical and operations program managers and revenue generation team, as well as content development for Clean Currents and NHA Regional Meetings. Working closely with program managers and senior leadership, the Specialist delivers value to NHA member organizations through in-person and virtual events, roundtable meetings, written communications, and program deliverables.

Principal Responsibilities

Program Manager Support

• Schedule and organize meetings, send Outlook invites, manage RSVPs, and track attendees; take and circulate meeting minutes, track action items, and follow up with stakeholders
• Attend member committee, council, and roundtable meetings; support program managers and track attendance to measure member engagement
• Manage requests for information (RFIs) from members and external stakeholders, ensuring timely responses
• Support program managers in communicating with member organizations to maximize representation and participation across program areas

Member Programs and Events

• Support NHA's Operational Excellence (OpEx) Program, including promoting the OpEx tool and delivering benchmarking resources and best practices
• Coordinate lunch-and-learn virtual sessions, including recordings and PDH credit documentation; promote NHA's On-Demand Video Library
• Coordinate logistics for in-person and virtual meetings, webinars, and conferences, including registrations and participant communications

Clean Currents and Regional Meetings

• Schedule content development committee meetings, communicate speaker submittal instructions, collect presentations, photos, and bios, and manage speaker records in AMS and Cadmium Ed Harvester

Data and Administrative Support

• Perform data management and entry, including AMS updates, contact maintenance, and program documentation
• Maintain program content on NHA's website and member portal; draft, proofread, and distribute correspondence on behalf of program managers
• Support accounts receivable follow-up on open invoices