Investigation Specialist

Summary

CONTRACT Investigation Specialist Anywhere| United States ContractOur client, a leading global consulting firm, is seeking an Investigation Specialist to support civil litigation investigations and fact-finding for a major technology company. This role will investigate civil complaints, analyze platform actions, and develop well-supported findings while working closely with legal counsel and cross-functional teams. The ideal candidate will have experience in investigations, computer forensics, fraud investigations, eDiscovery, or a related field, along with strong analytical skills, exceptional attention to detail, and the ability to navigate complex and ambiguous situations. This individual must be comfortable working independently, managing multiple priorities, and utilizing established investigative workflows and proprietary tools in a fast-paced environment. This is a remote contract opportunity open to candidates anywhere in the U.S., with the ability to work Pacific Time Zone hours preferred.Key Responsibilities Review civil litigation claims to establish the individuals involved, sequence of events, relevant circumstances, and factors contributing to the actions in questionHandle preliminary assessments and conduct investigative research to gather facts relevant to active litigation mattersExamine platform enforcement decisions, such as account restrictions or suspensions, to identify possible mistakes or validate the reasoning behind those actionsCompile investigative results into comprehensive written summaries that accurately document supporting evidence and conclusions for attorneysCoordinate with internal legal teams, external attorneys, and business partners to obtain information and address case-related inquiriesActively pursue missing details and outstanding investigative leads while identifying situations that warrant further assistance or escalationGain specialized knowledge of unauthorized account access, account takeovers, and other issues involving compromised user accountsPerform independent research to uncover relevant information and communicate organized, evidence-based conclusions to counselTake ownership of assigned cases while maintaining productive relationships with colleagues and contributing to shared investigative goalsProcess incoming assignments through established ticketing queues and utilize internal investigative systems to complete caseworkAdapt to evolving priorities and incomplete information while maintaining accuracy across multiple ongoing investigationsRequired Qualifications Demonstrated precision in reviewing complex information and the ability to uncover answers to unresolved or challenging investigative questionsEffective verbal and written communication abilities, including the capacity to explain detailed findings to legal and business audiencesProven ability to organize evidence and translate investigative research into clear, thorough, and factually supported documentationStrong critical thinking skills, perseverance, and practical decision-making when resolving complicated issuesCapable of independently organizing workloads, addressing competing deadlines, and delivering results with minimal day-to-day supervisionComfortable assessing situations with limited information and determining logical next steps without extensive guidanceAbility to recognize circumstances that require additional input, management involvement, or escalationProfessional communication and collaboration skills when engaging with attorneys and stakeholders from various departmentsAbility to quickly become proficient with unfamiliar technology, specialized internal applications, and structured investigative proceduresPreferred Experience Previous involvement in litigation-related research, investigative services, electronic discovery, legal operations, trust and safety, or similar professional environmentsPractical experience examining digital evidence, conducting fraud inquiries, or performing other detailed investigative assignmentsExposure to account takeover investigations, unauthorized access incidents, platform moderation decisions, or comparable fact-intensive issuesExperience partnering with corporate legal departments, external law firms, or teams representing multiple business functionsFamiliarity with case intake platforms, ticket-based work assignments, or investigative tracking systems#J-18808-Ljbffr

Job Description

CONTRACT Investigation Specialist Anywhere| United States ContractOur client, a leading global consulting firm, is seeking an Investigation Specialist to support civil litigation investigations and fact-finding for a major technology company. This role will investigate civil complaints, analyze platform actions, and develop well-supported findings while working closely with legal counsel and cross-functional teams. The ideal candidate will have experience in investigations, computer forensics, fraud investigations, eDiscovery, or a related field, along with strong analytical skills, exceptional attention to detail, and the ability to navigate complex and ambiguous situations. This individual must be comfortable working independently, managing multiple priorities, and utilizing established investigative workflows and proprietary tools in a fast-paced environment. This is a remote contract opportunity open to candidates anywhere in the U.S., with the ability to work Pacific Time Zone hours preferred.Key Responsibilities Review civil litigation claims to establish the individuals involved, sequence of events, relevant circumstances, and factors contributing to the actions in questionHandle preliminary assessments and conduct investigative research to gather facts relevant to active litigation mattersExamine platform enforcement decisions, such as account restrictions or suspensions, to identify possible mistakes or validate the reasoning behind those actionsCompile investigative results into comprehensive written summaries that accurately document supporting evidence and conclusions for attorneysCoordinate with internal legal teams, external attorneys, and business partners to obtain information and address case-related inquiriesActively pursue missing details and outstanding investigative leads while identifying situations that warrant further assistance or escalationGain specialized knowledge of unauthorized account access, account takeovers, and other issues involving compromised user accountsPerform independent research to uncover relevant information and communicate organized, evidence-based conclusions to counselTake ownership of assigned cases while maintaining productive relationships with colleagues and contributing to shared investigative goalsProcess incoming assignments through established ticketing queues and utilize internal investigative systems to complete caseworkAdapt to evolving priorities and incomplete information while maintaining accuracy across multiple ongoing investigationsRequired Qualifications Demonstrated precision in reviewing complex information and the ability to uncover answers to unresolved or challenging investigative questionsEffective verbal and written communication abilities, including the capacity to explain detailed findings to legal and business audiencesProven ability to organize evidence and translate investigative research into clear, thorough, and factually supported documentationStrong critical thinking skills, perseverance, and practical decision-making when resolving complicated issuesCapable of independently organizing workloads, addressing competing deadlines, and delivering results with minimal day-to-day supervisionComfortable assessing situations with limited information and determining logical next steps without extensive guidanceAbility to recognize circumstances that require additional input, management involvement, or escalationProfessional communication and collaboration skills when engaging with attorneys and stakeholders from various departmentsAbility to quickly become proficient with unfamiliar technology, specialized internal applications, and structured investigative proceduresPreferred Experience Previous involvement in litigation-related research, investigative services, electronic discovery, legal operations, trust and safety, or similar professional environmentsPractical experience examining digital evidence, conducting fraud inquiries, or performing other detailed investigative assignmentsExposure to account takeover investigations, unauthorized access incidents, platform moderation decisions, or comparable fact-intensive issuesExperience partnering with corporate legal departments, external law firms, or teams representing multiple business functionsFamiliarity with case intake platforms, ticket-based work assignments, or investigative tracking systems#J-18808-Ljbffr