Senior Wire Investigations Operations Specialist

Summary

U.S. Bank is seeking a Wire Investigations professional to support research and resolution of wire payment inquiries. You will manage wire recalls, process validity of payments, and assist with investigation-related service messages while coordinating with customers, relationship managers, and branch partners by phone and email.This role emphasizes handling multiple cases, adherence to customer service standards, and strong data interpretation skills in a fast-paced banking environment.#J-18808-Ljbffr

Job Description

U.S. Bank is seeking a Wire Investigations professional to support research and resolution of wire payment inquiries. You will manage wire recalls, process validity of payments, and assist with investigation-related service messages while coordinating with customers, relationship managers, and branch partners by phone and email.This role emphasizes handling multiple cases, adherence to customer service standards, and strong data interpretation skills in a fast-paced banking environment.#J-18808-Ljbffr