Badging Specialist

Summary

Badging Specialist

Pittsburgh, Pennsylvania On-Site Description

We are looking for someone to join our badging team to help with the daily printing, shipping, and support of employee ID badges. This person will be responsible for making sure badges are printed correctly, shipped on time, and that any badge-related issues are handled in a timely manner.

Key Responsibilities

• Use the badge production system to print employee ID badges.
• Review badge photos to make sure they meet FedEx standards.
• Troubleshoot badge printer issues when needed.
• Print, package, and ship badges and supplies to FedEx facilities.
• Create shipping labels and keep shipping addresses up to date.
• Work with the FedEx mailroom to make sure shipments go out on time.
• Monitor badge-related tickets through PDSM, email, and other systems.
• Troubleshoot and resolve badge issues when possible.
• Escalate tickets that need additional support within 24 hours.
• Keep ticket information updated with notes and next steps.
• Monitor and order badge supplies as needed.
• Export badge photos for field teams when requested.
• Handle badge printing and shipping during second shift.
• Help the Badge Office Manager with other daily tasks as needed.

Requirements

Skills and Knowledge – Badging Specialist

• Basic computer skills and ability to learn new systems.
• Good attention to detail and organizational skills.
• Ability to troubleshoot basic technical issues.
• Good communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and prioritize work.
• Must be available to work second shift

Education and Experience – Badging Specialist

• Experience with printers, shipping, or technical support.
• Familiarity with ticketing systems.
• Previous experience in a similar support or operations role is a plus but not required.

Benefits & Pay

• $17.50 an hour starting pay
• Mid-day schedule (3 PM to 11 PM) Monday through Friday
• We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy
• PTO, paid sick time, and paid holidays
• Eligibility for tuition reimbursement (can be used toward certifications or degrees) and our 401k retirement plan after one (1) year of employment

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

By "Submitting" this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer – Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran

Job Description

Badging Specialist

Pittsburgh, Pennsylvania On-Site Description

We are looking for someone to join our badging team to help with the daily printing, shipping, and support of employee ID badges. This person will be responsible for making sure badges are printed correctly, shipped on time, and that any badge-related issues are handled in a timely manner.

Key Responsibilities

• Use the badge production system to print employee ID badges.
• Review badge photos to make sure they meet FedEx standards.
• Troubleshoot badge printer issues when needed.
• Print, package, and ship badges and supplies to FedEx facilities.
• Create shipping labels and keep shipping addresses up to date.
• Work with the FedEx mailroom to make sure shipments go out on time.
• Monitor badge-related tickets through PDSM, email, and other systems.
• Troubleshoot and resolve badge issues when possible.
• Escalate tickets that need additional support within 24 hours.
• Keep ticket information updated with notes and next steps.
• Monitor and order badge supplies as needed.
• Export badge photos for field teams when requested.
• Handle badge printing and shipping during second shift.
• Help the Badge Office Manager with other daily tasks as needed.

Requirements

Skills and Knowledge – Badging Specialist

• Basic computer skills and ability to learn new systems.
• Good attention to detail and organizational skills.
• Ability to troubleshoot basic technical issues.
• Good communication skills.
• Ability to work independently and as part of a team.
• Ability to manage multiple tasks and prioritize work.
• Must be available to work second shift

Education and Experience – Badging Specialist

• Experience with printers, shipping, or technical support.
• Familiarity with ticketing systems.
• Previous experience in a similar support or operations role is a plus but not required.

Benefits & Pay

• $17.50 an hour starting pay
• Mid-day schedule (3 PM to 11 PM) Monday through Friday
• We offer healthcare, a 50% dental reimbursement program, and free $25,000 life insurance policy
• PTO, paid sick time, and paid holidays
• Eligibility for tuition reimbursement (can be used toward certifications or degrees) and our 401k retirement plan after one (1) year of employment

About InnoSource

InnoSource has been Putting Passion to Work for over 25 years. We care about our associates and our clients, and we aim to deliver for both. This means connecting each individual with the best long-term career fit based on unique skills and needs, and guiding you through the process along the way.

Pre-Employment Checks

As part of our hiring process, InnoSource may obtain a background check (known as a "Consumer Report") from a Consumer Reporting Agency. This report will include a criminal records check and may also include verification of your Social Security number, driving record, education and/or employment history, credit history, or other background information. A drug and/or nicotine screen may also be required.

By "Submitting" this application/form you are opting-in/signing up for texts, you consent to receive communication via text messages from InnoSource, Inc. at the number provided, including messages sent by an auto dialer. Message and data rates may apply. Message frequency varies. Privacy Policy and Terms.

Equal Opportunity Employer – Age/Race/Color/Sex/Sexual Orientation/Gender Identity/Disability/Veteran