Code Enforcement Officer

Job Description

Description

Make a positive impact in the community while helping maintain the quality of life that makes Tustin a great place to live, work, and do business. The City of Tustin is seeking a service-oriented and resourceful Code Enforcement Officer to work directly with residents, property owners, and businesses to address community concerns, investigate potential code violations, and promote compliance with local regulations.

This position is an excellent opportunity for a collaborative problem solver who enjoys working in the field, communicating with people from a variety of backgrounds, and finding practical solutions to challenging situations. If you enjoy building relationships, resolving community concerns, and seeing the results of your work firsthand, this may be the opportunity for you.

THE IDEAL CANDIDATE :

The ideal candidate is a well-rounded professional who combines technical knowledge of code enforcement with excellent judgment, integrity, and interpersonal skills. They possess a solid understanding of local, State, and Federal laws, ordinances, codes, and can apply that knowledge to interpret and resolve a wide range of situations — from routine cases to complex nuisance abatement matters. They act as an educator, negotiator, and problem solver, working to achieve compliance in a manner that is both productive and efficient.

A Tustin Code Enforcement Officer delivers a high level of customer service, actively listening to and addressing community concerns while managing difficult complaints, public contacts, and site visits with professionalism. Strong verbal and written communication skills allow them to explain rules and regulations clearly, develop and present educational material to varied audiences.

This candidate thrives in a team-oriented environment built on cooperation, mutual support, and shared responsibility, while also being fully capable of working independently with sound, well-reasoned judgment. Dependability, accountability, and cross-department coordination round out their approach, along with the flexibility to work a schedule that may occasionally include evenings and weekends.

THE DEPARTMENT :

The Community Development Department is comprised of the Planning, Building and Safety, Code Enforcement, Historic Preservation, Housing, and Economic Development divisions. Community Development manages and promotes the overall well-being of a community by overseeing initiatives that encourage economic growth, improve quality of life, and facilitate responsible development through planning, housing programs, business recruitment, code enforcement, and building permits, all while considering the needs of residents and businesses within the area.

SELECTION PROCESS :

The first step in the selection process is a training and experience evaluation of each candidate based on the application materials submitted. Candidates whose qualifications are determined to best meet the needs of the position will be invited to participate in a structured panel interview (week of 12/7). Finalists will participate in follow-up interviews (week of 12/14). Dates are tentative and may change if necessary.

All candidates who pass the panel interview will earn placement on the eligible list, which is valid for one (1) year and may be used for current and future vacancies in the job classification.

Examples of Duties

Duties may include, but are not limited to, the following:

•Responds to inquiries and provides technical assistance to property owners and the general public regarding compliance with zoning regulations, property maintenance standards, regulatory practices, and currently active code enforcement cases; assists individuals during field inspections, at the public counter, and through telephone and electronic communications

•Investigates and responds to public complaints regarding municipal codes and regulations; conducts on-site inspections; determines existence and types of potential code violations

•Documents violations per procedural guidelines by preparing detailed notes and taking photographs; issues warnings, citations, and notices of violations to individuals and organizations in violation of codes and regulations

•Conducts research regarding property ownership and applicable codes

•Recommends corrective action in order to bring about compliance; determines timelines for compliance in accordance with local standards and requirements; assists homeowners and businesses with procedures to obtain compliance

•Administers graffiti removal contract; directs and reviews work completed by vendor; reconciles monthly invoices

•Maintains accurate case files containing complete records of complaints and inspections; prepares correspondence and summary reports

•Prepares documentation for legal action; testifies and presents evidence in court as necessary

Minimum Qualifications

A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes:

Education and/or Experience:

Graduation from high school; and two (2) years of public relations experience involving considerable public contact and regulatory compliance.

Licenses and/or Certificates:

Possession of a valid California Class C driver's license and an acceptable driving record.

Possession of a Certificate of Training in Arrest, Search and Seizure Procedures (PC 832) is required within six (6) months of employment.

Possession of a Certified Code Enforcement Officer (CCEO) designation is highly desirable.

Special Requirements:

Satisfactory results from a background investigation, physical examination, and administrative screening.

KNOWLEDGE, SKILLS, & ABILITIES

To view an extensive list of the knowledge, skills, and abilities expected of the position, follow the link here.

Working Conditions & Physical Demands

Information on the physical demands, mental demands, and work environment can be found by following the link here.

The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities.

The City of Tustin offers a comprehensive compensation and benefit program that includes:

FLEXIBLE BENEFIT PLAN
The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount for Employee + 2 is $2125 per month.

The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans.

RETIREMENT
Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City.

Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 7.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution).

DEFERRED COMPENSATION
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program and the City contracts with Nationwide Retirement Services.

GENERAL LEAVE
General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service.

HOLIDAYS
The City has 13 paid holidays per calendar year.

LIFE INSURANCE
Full-Time employees receive a $100,000 life insurance policy.

LONG-TERM DISABILITY
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident.

ALTERNATIVE WORK SCHEDULE
The 9/80 alternative work schedule is available for most full-time positions.

RETIREE HEALTH INSURANCE
Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service.

TUITION REIMBURSEMENT
After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university.

EMPLOYEE ASSISTANCE PROGRAM
Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services.

MEDICARE
All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%.

SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.

SPECIALITY PAY
The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Water Certificate Pay, Stand-by Pay, Call-Back Pay, and Shift Differential.

Closing Date/Time: 11/23/2026 5:00 PM Pacific