School Crossing Guard - Fairfax County

Summary

Customer Service Associates interact with customers to handle complaints, process orders, and provide information about an organization's products and services. Will maintain direct contact with customers concerning all aspects of the ordering process and respond to customer inquiries/requests for information concerning orders, deliveries, returns and any issues in a professional and timely manner.Deliver exceptional customer serviceProactively communicate with customers to give updates on important order changesWork closely with multiple departments such as Shipping/Receiving, Production, Purchasing and SalesMinimum 5 years customer service experience- requiredEDI and SAP experienceProficient in Excel, Outlook, Word and PowerPoint8 hour shift~ Monday to Friday~ Overtime as neededShift availability:~ Day Shift (Preferred)We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Job Description

Customer Service Associates interact with customers to handle complaints, process orders, and provide information about an organization's products and services. Will maintain direct contact with customers concerning all aspects of the ordering process and respond to customer inquiries/requests for information concerning orders, deliveries, returns and any issues in a professional and timely manner.Deliver exceptional customer serviceProactively communicate with customers to give updates on important order changesWork closely with multiple departments such as Shipping/Receiving, Production, Purchasing and SalesMinimum 5 years customer service experience- requiredEDI and SAP experienceProficient in Excel, Outlook, Word and PowerPoint8 hour shift~ Monday to Friday~ Overtime as neededShift availability:~ Day Shift (Preferred)We are an Equal Opportunity Employer and do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.