Donor Communications & Programming Officer

Summary

Founded in 1961 by First Lady Jacqueline Kennedy, the White House Historical Association is the nonprofit, nonpartisan organization entrusted with preserving and sharing the history of the White House. Supported entirely by private philanthropy and the sale of educational books and products, the Association reaches millions of students, teachers, and lifelong learners through research and scholarship initiatives, public programming, and the authoritative titles published by its independent press. Throughout each presidency, the Association works with the Offices of the First Lady and the White House Curator to acquire and preserve historic objects for the White House Fine and Decorative Arts Collection. The Association also operates The People’s House: A White House Experience, a free, immersive, educational museum in Washington, D.C., which welcomes hundreds of thousands of visitors annually.

Donor Communications & Programming Officer

The Donor Communications & Programming Officer is a key member of the Development Operations team responsible for leading donor communications and developing substantive programming for the Association’s volunteer leadership groups, including the National Council. Reporting to the Senior Director of Donor Communications & Marketing, the Officer plans and executes coordinated digital and print outreach, stewardship communications, and donor-facing content in partnership with Giving, Donor Engagement, Events, and Stewardship. The Officer also leads the development of compelling agendas, educational content, speakers, and mission-centered experiences for volunteer leadership meetings and programs, translating engagement priorities established with Development leadership and the Donor Engagement Officer into high-quality programming. The position coordinates program content and communications while the Events team leads event logistics and the Donor Engagement Officer retains responsibility for overarching engagement strategy and assigned donor and volunteer relationships. The ideal candidate combines exceptional writing and editorial judgment with creative programming, stakeholder coordination, and strong project management skills.

Principal Duties and Responsibilities:

· Partner with the Senior Director of Donor Communications & Marketing to develop and execute donor communications strategies supporting fundraising, stewardship, and institutional priorities.

· Lead planning, production, and day-to-day execution of Development digital outreach, including donor emails, event invitations, leadership updates, follow-up communications, and stewardship messaging.

· Collaborate with the Donor Engagement Officer to align communications and program content with volunteer leadership engagement objectives, donor interests, and relationship strategies.

· Partner with the Giving and Stewardship teams to support cultivation, solicitation, recognition, retention, and personalized donor communications.

· Develop compelling content across digital and print channels, including newsletters, donor impact reports, campaign materials, web content, and donor-facing collateral.

· Coordinate audience segmentation, invitation messaging, RSVP communications, and follow-up workflows with Events and relationship managers.

· Maintain an integrated Development communications and volunteer leadership programming calendar, coordinating deadlines, audiences, content approvals, and institutional priorities.

· Document communications activity, preferences, responses, and program participation in Salesforce, in coordination with colleagues responsible for relationship records.

· Analyze communications performance, program feedback, and participation trends to recommend improvements.

· Partner with the Donor Engagement Officer and Development leadership to translate approved volunteer leadership engagement priorities into coordinated communications plans for National Council members and other designated volunteer constituencies.

· Lead the communications components of volunteer leadership engagement, including onboarding materials, leadership updates, meeting invitations, reminders, follow-up messages, recognition communications, and stewardship content.

· Maintain volunteer leadership communications milestones within the integrated Development communications calendar, coordinating timing, audiences, approvals, and messaging with the Donor Engagement Officer, Events, Giving, and Stewardship teams.

· Develop segmented communications and reusable templates that support consistent, personalized outreach to volunteer leaders while respecting assigned relationship managers and approved engagement strategies.

• Coordinate communications workflows and Salesforce documentation for volunteer leader outreach, preferences, delivery, responses, and communications-related engagement metrics; partner with relationship managers on follow-up rather than owning their individual relationship records.

• Assess volunteer leadership communications performance and recommend improvements to messaging, cadence, and outreach channels in partnership with the Donor Engagement Officer.

• Lead the development of substantive programming for National Council meetings and other designated volunteer leadership gatherings, ensuring agendas and content advance the Association’s mission, educational priorities, and approved engagement objectives.

• Collaborate with the Donor Engagement Office, Development leadership and WHHA subject-matter experts to develop relevant mission focused program content that aligns with audience interests, engagement objectives and event themes.

• Research and recommend speakers, moderators, panelists, educational presentations, collection or preservation updates, and mission-focused experiences; coordinate speaker invitations, briefing materials, talking points, and content preparation with appropriate colleagues.

• Coordinate post-program content, summaries, resources, and stewardship communications; solicit feedback and assess programming effectiveness to inform future volunteer leadership experiences.

• Ensure consistency in messaging, branding, tone, and donor experience across all Development communications.

• Partner with Marketing and Communications to ensure alignment of donor-facing messaging, brand standards, institutional priorities, and communication calendars.

• Collaborate in the development and production of donor impact reports, stewardship updates, and other donor-facing materials that demonstrate the impact of philanthropic support.

• Perform other related duties as assigned.

Qualifications:

• Bachelor’s degree required.

• Five or more years of relevant professional experience required, preferably in donor communications, donor or educational programming, stewardship, advancement, development, or nonprofit fundraising.

• Exceptional writing, editing, verbal, and interpersonal communication skills required.

• Experience managing donor communications, digital outreach campaigns, and high-touch stewardship initiatives preferred.

• Experience working with high-net-worth individuals, senior stakeholders, and/or high-profile constituents strongly preferred.

• Experience developing program agendas, speaker content, and educational or mission-centered experiences preferred.

• Knowledge of Salesforce CRM software and email marketing platforms preferred.

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines simultaneously.

• Ability to exercise exceptional discretion, judgment, and confidentiality in handling sensitive donor information and communications.

• Collaborative, proactive, and service-oriented approach with strong attention to detail and problem-solving abilities required.

• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint required.

Job Details:

• Type: Full-time
• Compensation: $115K annually
• Benefits: 403(B), health, dental, vision insurance, paid time off, employee discounts
• Location: On-site

To Apply:

Send cover letter describing your relevant experiences, and your resume in a single Word document or PDF to employment@whha.org The White House Historical Association is an equal opportunity employer.

Candidates selected for this position must pass a full background and reference check.

Passion for American history and the non-partisan mission of the Association preferred.

Job Description

Founded in 1961 by First Lady Jacqueline Kennedy, the White House Historical Association is the nonprofit, nonpartisan organization entrusted with preserving and sharing the history of the White House. Supported entirely by private philanthropy and the sale of educational books and products, the Association reaches millions of students, teachers, and lifelong learners through research and scholarship initiatives, public programming, and the authoritative titles published by its independent press. Throughout each presidency, the Association works with the Offices of the First Lady and the White House Curator to acquire and preserve historic objects for the White House Fine and Decorative Arts Collection. The Association also operates The People’s House: A White House Experience, a free, immersive, educational museum in Washington, D.C., which welcomes hundreds of thousands of visitors annually.

Donor Communications & Programming Officer

The Donor Communications & Programming Officer is a key member of the Development Operations team responsible for leading donor communications and developing substantive programming for the Association’s volunteer leadership groups, including the National Council. Reporting to the Senior Director of Donor Communications & Marketing, the Officer plans and executes coordinated digital and print outreach, stewardship communications, and donor-facing content in partnership with Giving, Donor Engagement, Events, and Stewardship. The Officer also leads the development of compelling agendas, educational content, speakers, and mission-centered experiences for volunteer leadership meetings and programs, translating engagement priorities established with Development leadership and the Donor Engagement Officer into high-quality programming. The position coordinates program content and communications while the Events team leads event logistics and the Donor Engagement Officer retains responsibility for overarching engagement strategy and assigned donor and volunteer relationships. The ideal candidate combines exceptional writing and editorial judgment with creative programming, stakeholder coordination, and strong project management skills.

Principal Duties and Responsibilities:

· Partner with the Senior Director of Donor Communications & Marketing to develop and execute donor communications strategies supporting fundraising, stewardship, and institutional priorities.

· Lead planning, production, and day-to-day execution of Development digital outreach, including donor emails, event invitations, leadership updates, follow-up communications, and stewardship messaging.

· Collaborate with the Donor Engagement Officer to align communications and program content with volunteer leadership engagement objectives, donor interests, and relationship strategies.

· Partner with the Giving and Stewardship teams to support cultivation, solicitation, recognition, retention, and personalized donor communications.

· Develop compelling content across digital and print channels, including newsletters, donor impact reports, campaign materials, web content, and donor-facing collateral.

· Coordinate audience segmentation, invitation messaging, RSVP communications, and follow-up workflows with Events and relationship managers.

· Maintain an integrated Development communications and volunteer leadership programming calendar, coordinating deadlines, audiences, content approvals, and institutional priorities.

· Document communications activity, preferences, responses, and program participation in Salesforce, in coordination with colleagues responsible for relationship records.

· Analyze communications performance, program feedback, and participation trends to recommend improvements.

· Partner with the Donor Engagement Officer and Development leadership to translate approved volunteer leadership engagement priorities into coordinated communications plans for National Council members and other designated volunteer constituencies.

· Lead the communications components of volunteer leadership engagement, including onboarding materials, leadership updates, meeting invitations, reminders, follow-up messages, recognition communications, and stewardship content.

· Maintain volunteer leadership communications milestones within the integrated Development communications calendar, coordinating timing, audiences, approvals, and messaging with the Donor Engagement Officer, Events, Giving, and Stewardship teams.

· Develop segmented communications and reusable templates that support consistent, personalized outreach to volunteer leaders while respecting assigned relationship managers and approved engagement strategies.

• Coordinate communications workflows and Salesforce documentation for volunteer leader outreach, preferences, delivery, responses, and communications-related engagement metrics; partner with relationship managers on follow-up rather than owning their individual relationship records.

• Assess volunteer leadership communications performance and recommend improvements to messaging, cadence, and outreach channels in partnership with the Donor Engagement Officer.

• Lead the development of substantive programming for National Council meetings and other designated volunteer leadership gatherings, ensuring agendas and content advance the Association’s mission, educational priorities, and approved engagement objectives.

• Collaborate with the Donor Engagement Office, Development leadership and WHHA subject-matter experts to develop relevant mission focused program content that aligns with audience interests, engagement objectives and event themes.

• Research and recommend speakers, moderators, panelists, educational presentations, collection or preservation updates, and mission-focused experiences; coordinate speaker invitations, briefing materials, talking points, and content preparation with appropriate colleagues.

• Coordinate post-program content, summaries, resources, and stewardship communications; solicit feedback and assess programming effectiveness to inform future volunteer leadership experiences.

• Ensure consistency in messaging, branding, tone, and donor experience across all Development communications.

• Partner with Marketing and Communications to ensure alignment of donor-facing messaging, brand standards, institutional priorities, and communication calendars.

• Collaborate in the development and production of donor impact reports, stewardship updates, and other donor-facing materials that demonstrate the impact of philanthropic support.

• Perform other related duties as assigned.

Qualifications:

• Bachelor’s degree required.

• Five or more years of relevant professional experience required, preferably in donor communications, donor or educational programming, stewardship, advancement, development, or nonprofit fundraising.

• Exceptional writing, editing, verbal, and interpersonal communication skills required.

• Experience managing donor communications, digital outreach campaigns, and high-touch stewardship initiatives preferred.

• Experience working with high-net-worth individuals, senior stakeholders, and/or high-profile constituents strongly preferred.

• Experience developing program agendas, speaker content, and educational or mission-centered experiences preferred.

• Knowledge of Salesforce CRM software and email marketing platforms preferred.

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines simultaneously.

• Ability to exercise exceptional discretion, judgment, and confidentiality in handling sensitive donor information and communications.

• Collaborative, proactive, and service-oriented approach with strong attention to detail and problem-solving abilities required.

• Proficiency with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint required.

Job Details:

• Type: Full-time
• Compensation: $115K annually
• Benefits: 403(B), health, dental, vision insurance, paid time off, employee discounts
• Location: On-site

To Apply:

Send cover letter describing your relevant experiences, and your resume in a single Word document or PDF to employment@whha.org The White House Historical Association is an equal opportunity employer.

Candidates selected for this position must pass a full background and reference check.

Passion for American history and the non-partisan mission of the Association preferred.