Summary
The City of Dallas is seeking a dedicated 911 Call Analyst I to serve as the first point of contact for emergency and non-emergency requests. You will assess caller information, operate emergency communications tech, and determine appropriate responses to protect citizens and responders.
Responsibilities include interviewing callers, maintaining calm under pressure, and supporting dispatch with accurate data entry, while working in a 24/7 dispatch center with varied shifts and overtime when
#J-18808-LjbffrJob Description
The City of Dallas is seeking a dedicated 911 Call Analyst I to serve as the first point of contact for emergency and non-emergency requests. You will assess caller information, operate emergency communications tech, and determine appropriate responses to protect citizens and responders.
Responsibilities include interviewing callers, maintaining calm under pressure, and supporting dispatch with accurate data entry, while working in a 24/7 dispatch center with varied shifts and overtime when
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