GSOC Operations Specialist I

Summary

OverviewNavy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Supports enterprise security operations by leveraging Global Security Operations Center (GSOC) platforms, applications, and data to detect, assess, document, and communicate security incidents and risk. This role focuses on situational awareness, threat and incident analysis, report development, and intelligence operations. Monitors GSOC systems, assesses routine to moderately complex security events, documents incidents, and escalates issues according to established procedures.ResponsibilitiesMonitor and operate GSOC applications and platforms including incident management, communications tools, intelligence feeds, and travel risk platformsMaintain continuous situational awareness through dashboards, alerts, intelligence reporting, and automated notificationsCorrelate and analyze data across multiple systems to assess incidents, threats, and operational riskConduct initial threat, risk, and impact assessments and determine severity and escalation requirementsMonitor executive travel and key events through threat intelligence and open-source analysisProduce analytical incident reports, intelligence summaries, notifications, and shift handover documentationCommunicate timely and accurate information to leadership and cross-functional stakeholdersAnalyze trends and metrics to support risk mitigation, reporting, and continuous improvement initiativesQualifications4+ years of experience in a GSOC, SOC, command center, financial institution security operations, emergency dispatch, law enforcement, or military environmentAbility to follow established procedures, assess information, and escalating issues appropriatelyStrong attention to detail, communication skills, and documentation accuracyAbility to remain calm, professional, and organized in a fast-paced or high-pressure environmentAbility to multitask across multiple systems, dashboards, and communication channelsAbility to work rotating shifts, including nights, weekends, holidays, and during emergency or high-impact eventsDesired QualificationsBachelor's degree in Criminal Justice, Security Management, Intelligence Studies / Intelligence Analysis, Emergency Management, Homeland Security, Risk ManagementExperience monitoring, documenting, or responding to physical security, emergency, operational, or customer-facing incidentsFamiliarity with physical security systems such as alarms, CCTV, access control, ATM monitoring, or incident management platformsRelevant security, emergency management, FEMA ICs, or physical security trainingExperience using GSOC technologies such as Alert Media, International SOS, Flock Safety, video management, access control, and incident management platformsLocation820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE 100 Best Companies to Work For® 2026Yello and WayUp Top 100 Internship Programs 2025Computerworld® Best Places to Work in IT 2026Most Loved Workplace – America's Top Most Loved Workplaces® 20252025 PEOPLE® Companies That CareNewsweek Most Trustworthy Companies in America 2026Military Times 2025 Best for Vets EmployersForbes® 2026 America's Best Large EmployersForbes® 2025 America's Best Employers for New GradsForbes® 2025 America's Best Employers for Tech Workers2025 RippleMatch Campus Forward Award Winner for Overall ExcellenceMilitary.com Top Military Spouse Employers 20252026 Handshake Early Talent AwardNewsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment OpportunityAll qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.AccommodationsIf you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.#J-18808-Ljbffr

Job Description

OverviewNavy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Supports enterprise security operations by leveraging Global Security Operations Center (GSOC) platforms, applications, and data to detect, assess, document, and communicate security incidents and risk. This role focuses on situational awareness, threat and incident analysis, report development, and intelligence operations. Monitors GSOC systems, assesses routine to moderately complex security events, documents incidents, and escalates issues according to established procedures.ResponsibilitiesMonitor and operate GSOC applications and platforms including incident management, communications tools, intelligence feeds, and travel risk platformsMaintain continuous situational awareness through dashboards, alerts, intelligence reporting, and automated notificationsCorrelate and analyze data across multiple systems to assess incidents, threats, and operational riskConduct initial threat, risk, and impact assessments and determine severity and escalation requirementsMonitor executive travel and key events through threat intelligence and open-source analysisProduce analytical incident reports, intelligence summaries, notifications, and shift handover documentationCommunicate timely and accurate information to leadership and cross-functional stakeholdersAnalyze trends and metrics to support risk mitigation, reporting, and continuous improvement initiativesQualifications4+ years of experience in a GSOC, SOC, command center, financial institution security operations, emergency dispatch, law enforcement, or military environmentAbility to follow established procedures, assess information, and escalating issues appropriatelyStrong attention to detail, communication skills, and documentation accuracyAbility to remain calm, professional, and organized in a fast-paced or high-pressure environmentAbility to multitask across multiple systems, dashboards, and communication channelsAbility to work rotating shifts, including nights, weekends, holidays, and during emergency or high-impact eventsDesired QualificationsBachelor's degree in Criminal Justice, Security Management, Intelligence Studies / Intelligence Analysis, Emergency Management, Homeland Security, Risk ManagementExperience monitoring, documenting, or responding to physical security, emergency, operational, or customer-facing incidentsFamiliarity with physical security systems such as alarms, CCTV, access control, ATM monitoring, or incident management platformsRelevant security, emergency management, FEMA ICs, or physical security trainingExperience using GSOC technologies such as Alert Media, International SOS, Flock Safety, video management, access control, and incident management platformsLocation820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526About UsNavy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.Our approach to careers is simple yet powerful: Make our mission your passion.FORTUNE 100 Best Companies to Work For® 2026Yello and WayUp Top 100 Internship Programs 2025Computerworld® Best Places to Work in IT 2026Most Loved Workplace – America's Top Most Loved Workplaces® 20252025 PEOPLE® Companies That CareNewsweek Most Trustworthy Companies in America 2026Military Times 2025 Best for Vets EmployersForbes® 2026 America's Best Large EmployersForbes® 2025 America's Best Employers for New GradsForbes® 2025 America's Best Employers for Tech Workers2025 RippleMatch Campus Forward Award Winner for Overall ExcellenceMilitary.com Top Military Spouse Employers 20252026 Handshake Early Talent AwardNewsweek America's Greatest Workplaces for Culture, Belonging and Community 2026From Fortune Magazine. © 2026 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. Fortune Magazine, Fortune Media (USA) Corporation, and its affiliates are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment OpportunityAll qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.AccommodationsIf you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.#J-18808-Ljbffr