Summary
Management & Program Analyst
As a Management & Program Analyst, you will:
- Oversee day-to-day business operations, coordinates software upgrades and patches, manages user roles/licenses, tracks defect resolution, and monitors upstream/downstream system dependencies.
- Lead and coordinate User Acceptance Testing (UAT) and regression testing for new system enhancements, releases, and software modifications to ensure solutions meet business requirements and verifies system stability prior to production deployment.
- Act as the central liaison between contracting professionals, executive leadership, BPA IT, governance groups, and external software vendors; communicates complex technical needs to non-technical stakeholders and aligns business priorities with technical implementation plans.
- Collaborate with Contracting Officers to develop Statements of Work (SOWs) and define requirements for vendor tasks beyond existing contracts; monitors vendor performance, coordinates delivery schedules, and manages technical deliverables to mitigate contract and program risks.
- Establish data quality rules, reviews and certifies cybersecurity/internal controls to ensure contract records and automated clause functionality comply with Bonneville Purchasing Instructions (BPI) and agency records control schedules.
- Design and deliver user training, creates help guides, maintains the Integrated Contract Lifecycle Management (ICLM) Continuity Handbook, and ensures comprehensive technical and procedural documentation is accessible to all stakeholders.
Job Description
Management & Program Analyst
As a Management & Program Analyst, you will:
- Oversee day-to-day business operations, coordinates software upgrades and patches, manages user roles/licenses, tracks defect resolution, and monitors upstream/downstream system dependencies.
- Lead and coordinate User Acceptance Testing (UAT) and regression testing for new system enhancements, releases, and software modifications to ensure solutions meet business requirements and verifies system stability prior to production deployment.
- Act as the central liaison between contracting professionals, executive leadership, BPA IT, governance groups, and external software vendors; communicates complex technical needs to non-technical stakeholders and aligns business priorities with technical implementation plans.
- Collaborate with Contracting Officers to develop Statements of Work (SOWs) and define requirements for vendor tasks beyond existing contracts; monitors vendor performance, coordinates delivery schedules, and manages technical deliverables to mitigate contract and program risks.
- Establish data quality rules, reviews and certifies cybersecurity/internal controls to ensure contract records and automated clause functionality comply with Bonneville Purchasing Instructions (BPI) and agency records control schedules.
- Design and deliver user training, creates help guides, maintains the Integrated Contract Lifecycle Management (ICLM) Continuity Handbook, and ensures comprehensive technical and procedural documentation is accessible to all stakeholders.
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