GSOC Operations Specialist I

Summary

Security AnalystNavy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Supports enterprise security operations by leveraging Global Security Operations Center (GSOC) platforms, applications, and data to detect, assess, document, and communicate security incidents and risk. This role focuses on situational awareness, threat and incident analysis, report development, and intelligence operations. Monitors GSOC systems, assesses routine to moderately complex security events, documents incidents, and escalates issues according to established procedures.ResponsibilitiesMonitor and operate GSOC applications and platforms including incident management, communications tools, intelligence feeds, and travel risk platformsMaintain continuous situational awareness through dashboards, alerts, intelligence reporting, and automated notificationsCorrelate and analyze data across multiple systems to assess incidents, threats, and operational riskConduct initial threat, risk, and impact assessments and determine severity and escalation requirementsMonitor executive travel and key events through threat intelligence and open-source analysisProduce analytical incident reports, intelligence summaries, notifications, and shift handover documentationCommunicate timely and accurate information to leadership and cross-functional stakeholdersAnalyze trends and metrics to support risk mitigation, reporting, and continuous improvement initiativesQualifications4+ years of experience in a GSOC, SOC, command center, financial institution security operations, emergency dispatch, law enforcement, or military environmentAbility to follow established procedures, assess information, and escalate issues appropriatelyStrong attention to detail, communication skills, and documentation accuracyAbility to remain calm, professional, and organized in a fast-paced or high-pressure environmentAbility to multitask across multiple systems, dashboards, and communication channelsAbility to work rotating shifts, including nights, weekends, holidays, and during emergency or high-impact eventsDesired QualificationsBachelor's degree in Criminal Justice, Security Management, Intelligence Studies / Intelligence Analysis, Emergency Management, Homeland Security, Risk ManagementExperience monitoring, documenting, or responding to physical security, emergency, operational, or customer-facing incidentsFamiliarity with physical security systems such as alarms, CCTV, access control, ATM monitoring, or incident management platformsRelevant security, emergency management, FEMA ICS, or physical security trainingExperience using GSOC technologies such as Alert Media, International SOS, Flock Safety, video management, access control, and incident management platformsAdditional InformationHours:Monday - Friday, 6 AM - 6PM or 6PM-6AM CST - on rotationLocation:820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526

Job Description

Security AnalystNavy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.Supports enterprise security operations by leveraging Global Security Operations Center (GSOC) platforms, applications, and data to detect, assess, document, and communicate security incidents and risk. This role focuses on situational awareness, threat and incident analysis, report development, and intelligence operations. Monitors GSOC systems, assesses routine to moderately complex security events, documents incidents, and escalates issues according to established procedures.ResponsibilitiesMonitor and operate GSOC applications and platforms including incident management, communications tools, intelligence feeds, and travel risk platformsMaintain continuous situational awareness through dashboards, alerts, intelligence reporting, and automated notificationsCorrelate and analyze data across multiple systems to assess incidents, threats, and operational riskConduct initial threat, risk, and impact assessments and determine severity and escalation requirementsMonitor executive travel and key events through threat intelligence and open-source analysisProduce analytical incident reports, intelligence summaries, notifications, and shift handover documentationCommunicate timely and accurate information to leadership and cross-functional stakeholdersAnalyze trends and metrics to support risk mitigation, reporting, and continuous improvement initiativesQualifications4+ years of experience in a GSOC, SOC, command center, financial institution security operations, emergency dispatch, law enforcement, or military environmentAbility to follow established procedures, assess information, and escalate issues appropriatelyStrong attention to detail, communication skills, and documentation accuracyAbility to remain calm, professional, and organized in a fast-paced or high-pressure environmentAbility to multitask across multiple systems, dashboards, and communication channelsAbility to work rotating shifts, including nights, weekends, holidays, and during emergency or high-impact eventsDesired QualificationsBachelor's degree in Criminal Justice, Security Management, Intelligence Studies / Intelligence Analysis, Emergency Management, Homeland Security, Risk ManagementExperience monitoring, documenting, or responding to physical security, emergency, operational, or customer-facing incidentsFamiliarity with physical security systems such as alarms, CCTV, access control, ATM monitoring, or incident management platformsRelevant security, emergency management, FEMA ICS, or physical security trainingExperience using GSOC technologies such as Alert Media, International SOS, Flock Safety, video management, access control, and incident management platformsAdditional InformationHours:Monday - Friday, 6 AM - 6PM or 6PM-6AM CST - on rotationLocation:820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526