Government Careers
  • Fraud Detection Ops Leader - Consumer Site

  • Bank of America
  • Phoenix, Arizona 85003 United States View Map

Summary

Bank of America is seeking a Consumer Site Leader for Fraud Detection Operations to oversee multiple teams reviewing and resolving fraud alerts across channels. You will drive KPIs, ensure risk controls, and lead initiatives with senior partners to meet business goals while maintaining excellent client care.The role emphasizes strong risk management, employee engagement, and financial stewardship across site operations, with responsibilities for budgeting, forecasting, and staffing alignment.#J-18808-Ljbffr

Job Description

Bank of America is seeking a Consumer Site Leader for Fraud Detection Operations to oversee multiple teams reviewing and resolving fraud alerts across channels. You will drive KPIs, ensure risk controls, and lead initiatives with senior partners to meet business goals while maintaining excellent client care.The role emphasizes strong risk management, employee engagement, and financial stewardship across site operations, with responsibilities for budgeting, forecasting, and staffing alignment.#J-18808-Ljbffr

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