ILLINOIS STATE POLICE TELECOMMUNICATOR SPECIALIST- Chicago

Summary

Illinois State Police Telecommunicator Specialist - ChicagoThe Illinois State Police (ISP) Division of Statewide 9-1-1 is seeking a detail-oriented and service-focused Telecommunicator Specialist to join our team. The Telecommunicator operates a multi-channel trunked radio network to simultaneously receive, monitor, and transmit critical information for law enforcement and emergency operations. Working at a multi-terminal console, the role uses multiple databases and messaging systems to relay police and emergency communications between mobile units and base stations. This position answers and responds to emergency, non-emergency, and 9-1-1 calls from the public. It also monitors Doppler weather data via the National Weather System EmNet platform and gathers weather-related information from local agencies for relay to the National Weather Service through the National Warning System (NAWAS). The Telecommunicator ensures timely, accurate information flow to support public safety and coordinated emergency response.The Illinois State Police offers a robust benefit package including: Health, life, vision, and dental insurance. 12 weeks paid maternity/paternity leave. Pension Plan Deferred Compensation, and other pre-tax benefit programs. Employees earn twelve (12) paid sick days annually. Ten to twenty-five (10-25) paid vacation days based on years of service. Employees earn three (3) paid personal days pro-rated based on start date. Thirteen-Fourteen (13-14) paid state holidays annually.Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger and something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule and flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Essential Functions Under general supervision, utilizing a multi-channel trunked radio network system simultaneously receives, monitors, and transmits information. Operates a multiple-terminal console configuration over which multiple databases and messaging systems are utilized to transmit and receive police business and emergency messages between mobile and other base stations. Answers and acts upon incoming telephone calls, i.e., emergency, non-emergency, 9-1-1, from the public. Monitors live satellite Doppler Weather System via National Weather System EmNet weather computer system and gathers information from county and local police agencies for relay to the National Weather Service via the National Warning System (NAWAS) shared telephone hotline. Performs other duties as assigned or required as enumerated in the duties above.Minimum Qualifications This position requires successful completion of the Illinois State Police Telecommunicator Trainee Program. This position requires valid and active Law Enforcement Agencies Data System (LEADS) Full Acccess Certification.About the Agency The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.

Job Description

Illinois State Police Telecommunicator Specialist - ChicagoThe Illinois State Police (ISP) Division of Statewide 9-1-1 is seeking a detail-oriented and service-focused Telecommunicator Specialist to join our team. The Telecommunicator operates a multi-channel trunked radio network to simultaneously receive, monitor, and transmit critical information for law enforcement and emergency operations. Working at a multi-terminal console, the role uses multiple databases and messaging systems to relay police and emergency communications between mobile units and base stations. This position answers and responds to emergency, non-emergency, and 9-1-1 calls from the public. It also monitors Doppler weather data via the National Weather System EmNet platform and gathers weather-related information from local agencies for relay to the National Weather Service through the National Warning System (NAWAS). The Telecommunicator ensures timely, accurate information flow to support public safety and coordinated emergency response.The Illinois State Police offers a robust benefit package including: Health, life, vision, and dental insurance. 12 weeks paid maternity/paternity leave. Pension Plan Deferred Compensation, and other pre-tax benefit programs. Employees earn twelve (12) paid sick days annually. Ten to twenty-five (10-25) paid vacation days based on years of service. Employees earn three (3) paid personal days pro-rated based on start date. Thirteen-Fourteen (13-14) paid state holidays annually.Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger and something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule and flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.Essential Functions Under general supervision, utilizing a multi-channel trunked radio network system simultaneously receives, monitors, and transmits information. Operates a multiple-terminal console configuration over which multiple databases and messaging systems are utilized to transmit and receive police business and emergency messages between mobile and other base stations. Answers and acts upon incoming telephone calls, i.e., emergency, non-emergency, 9-1-1, from the public. Monitors live satellite Doppler Weather System via National Weather System EmNet weather computer system and gathers information from county and local police agencies for relay to the National Weather Service via the National Warning System (NAWAS) shared telephone hotline. Performs other duties as assigned or required as enumerated in the duties above.Minimum Qualifications This position requires successful completion of the Illinois State Police Telecommunicator Trainee Program. This position requires valid and active Law Enforcement Agencies Data System (LEADS) Full Acccess Certification.About the Agency The Illinois State Police strives for excellence seeking to be one of the premiere policing agencies in the country. Our core values are Integrity, Service, and Pride. We are seeking individuals with similar values to join us on our mission to promote public safety.